Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
OperationsLManagementLCreatingLValueLAlongLtheLSupplyLChain
,TABLE OF CONTENTS
1LIntroductionLtoLOperationsLandLSupplyLChainLManagementL
2LQualityLManagementL
3LStatisticalLProcessLControlL
S3LOperationalLDecision-MakingLTools:LAcceptanceLSampling
4LProductLDesignL
5LServiceLDesignL
6LProcessesLandLTechnologyL
7LCapacityLandLFacilitiesLDesign
S7LOperationalLDecision-MakingLTools:LFacilityLLocationLModelsL
8LHumanLResourcesL
S8LOperationalLDecision-MakingLTools:LWorkLMeasurementL
9LProjectLManagement
10LSupplyLChainLManagementLStrategyLandLDesignL
11LGlobalLSupplyLChainLProcurementLandLDistributionL
S11LOperationalLDecision-MakingLTools:LTransportationLandLTransshipmentLModelsL
12LForecastingL
13LInventoryLManagementL
S13LOperationalLDecision-MakingLTools:LSimulationL
14LSalesLandLOperationsLPlanningL
S14LOperationalLDecision-MakingLTools:LLinearLProgrammingL
15LResourceLPlanningLSystemsL
16LLeanLProductionLSystemsL
17LSchedulingL
OperationsLManagementLCreatingLValueLAlongLtheLSupplyLChain
,OperationsLManagementLCreatingLValueLAlongLtheLSupplyLChainL11thLEditionL
RobertaLS.LRussell,LBernardLW.LTaylor
ConceptLCheckLQuestionsLforLLearningLObjectives
ChapterL1L–LIntroductionLtoLOperationsLandLSupplyLChainLManagement
TheLOperationsLFunction
1. TheLoperationsLfunctionLinteractsLwith
a. Marketing
b. Suppliers
c. HumanLresources
d. Finance
e. AllLofLtheLabove
Difficulty:LEas
yLAnswer:Ld
2. OperationsLisLoftenLdescribedLas
a. theLcreativeLcoreLofLanLorganization
b. aLtransformationLprocess
c. theLsourceLofLfirmLprofitability
d. allLofLtheLabove
Difficulty:LEas
yLAnswer:Lb
TheLEvolutionLofLOperationsLandLSupplyLChainLManagement
1. L helpedLtoLenableLtheLIndustrialLRevolution.
a. LinearLprogramming
b. QualityLcircles
c. InterchangeableLparts
d. TheLInternet
Difficulty:LEas
yLAnswer:Lc
2. TheLPrinciplesLofLScientificLManagementLwereLproposedLby
a. AdamLSmith
b. HenryLFord
OperationsLManagementLCreatingLValueLAlongLtheLSupplyLChain
, c. FrederickLTaylor
d. EltonLMayo
Difficulty:LEas
yLAnswer:Lc
3. SupplyLchainLmanagementLemergedLas
a. companiesLstartedLtoLoutsourceLproduction
b. theLnumberLofLsuppliersLforLeachLcompanyLgrew
c. globalizationLexpandedLtheLreachLofLsuppliersLandLcustomers
d. allLofLtheLabove
Difficulty:LEas
yLAnswer:Ld
4. TheLqualityLrevolutionLwasLbroughtLtoLusLby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:LEas
yLAnswer:Lb
Globalization
1. GlobalizationLhasLgrownLrapidlyLdueLto
a. WorldLtradeLagreements
b. TheLInternet
c. Outsourcing
d. AllLofLtheLabove
Difficulty:LEas
yLAnswer:Ld
2. WhichLofLtheLfollowingLcountriesLhasLtheLhighestLhourlyLwageLrate?
a. Norway
b. U.S.
c. Germany
d. SouthLKorea
Difficulty:LModerat
eLAnswer:La
OperationsLManagementLCreatingLValueLAlongLtheLSupplyLChain