Certified Solutions (New Update
Quiz_________________?
;
27-The concept of "patient safety" applies most appropriately to
A. environmental safety measures.
B. serious patient injuries.
C. patient complaint management.
D. risk prevention. -
Answer✅
D. risk prevention.*************
Quiz_________________?
10- A Failure Mode and Effects Analysis (FMEA) is performed
A.
to immediately investigate an incident that occurred.
B.
as a preventative measure before an incident occurs.
C.
if the severity of an incident led to a patient death.
D.
when there is a chance of an incident reoccurring. -
1
, Answer✅
EXPLANATIONS:
A. The FMEA process is performed before an incident occurs.
B. The FMEA process is a proactive, systematic method of identifying and preventing
incidents from occurring.
C. The FMEA process examines severity, but before an incident or a death occurs.
D. The FMEA process examines the likelihood of occurrence, but before an incident occurs.
Quiz_________________?
11- Which of the following best describes an organizational vision statement?
A.
It is used as a marketing strategy.
B.
It defines the structure of the institution.
C.
It describes the organization's strategic plan.
D.
It reflects the organization's aspirations. -
Answer✅
EXPLANATIONS:
A. The vision statement may be used for marketing purposes, but it does not define
marketing strategies.
B. The structure of the institution is not defined in the vision statement.
C. The strategic plan is not part of an organization's vision statement.
D. Vision is the image or description of what the organization desires to become.
Quiz_________________?
11. A quality improvement manager received the results from the most recent customer
survey. Sixty percent of the residents in a nursing home have rated the temperature of
foods served as poor. Which of the following actions should be taken first?
2
, A. Call the dietitian and ask for an explanation.
B.Review previous results and assess trends.
C. Set up a continuous monitor for review.
D. Ignore the results and assess next quarter. -
Answer✅
B.√ Review previous results and assess trends.*************
Quiz_________________?
12- The most effective way for a healthcare quality professional to communicate quality
improvement activities to the medical staff is by
A.
developing professional relationships.
B.
inviting medical staff to an inservice on quality tools.
C.
evaluating physician participation on quality teams.
D.
providing outcome data at medical staff meetings. -
Answer✅
EXPLANATIONS:
A. Relationships are needed, but they are not the most effective way to communicate quality
improvement activities.
B. Inviting medical staff to an inservice does not ensure attendance.
C. Evaluating participation is not a communication tool.
D. Outcome data communicates objective feedback to medical staff.
Quiz_________________?
13- Quality improvement team progress is best evaluated by which of the following?
A.
3
, team leader
B.
senior leadership
C.
PDCA process
D.
nominal group technique -
Answer✅
EXPLANATIONS:
A. The team leader may be biased and is not the best source for team evaluations.
B. Senior leadership is not usually involved in evaluating a team.
C. The Plan, Do, Check, Act process is a comprehensive methodology used to conduct
performance improvement activities, including the analysis of progress.
D. The nominal group technique is a group decision-making process for generating a large
number of ideas where each member works individually. This technique would not be
helpful in evaluating team progress.
Quiz_________________?
14- To reduce the incidence of ventilator-associated pneumonia (VAP) in a critical care unit,
who should be included on a quality improvement team?
A.
intensivist, ICU nurse, and respiratory therapist
B.
primary care physician, infection control nurse, and surgeon
C.
ICU manager, respiratory therapist, and pharmacist
D.
pharmacist, intensivist, and infection control nurse -
Answer✅
4
Quiz_________________?
;
27-The concept of "patient safety" applies most appropriately to
A. environmental safety measures.
B. serious patient injuries.
C. patient complaint management.
D. risk prevention. -
Answer✅
D. risk prevention.*************
Quiz_________________?
10- A Failure Mode and Effects Analysis (FMEA) is performed
A.
to immediately investigate an incident that occurred.
B.
as a preventative measure before an incident occurs.
C.
if the severity of an incident led to a patient death.
D.
when there is a chance of an incident reoccurring. -
1
, Answer✅
EXPLANATIONS:
A. The FMEA process is performed before an incident occurs.
B. The FMEA process is a proactive, systematic method of identifying and preventing
incidents from occurring.
C. The FMEA process examines severity, but before an incident or a death occurs.
D. The FMEA process examines the likelihood of occurrence, but before an incident occurs.
Quiz_________________?
11- Which of the following best describes an organizational vision statement?
A.
It is used as a marketing strategy.
B.
It defines the structure of the institution.
C.
It describes the organization's strategic plan.
D.
It reflects the organization's aspirations. -
Answer✅
EXPLANATIONS:
A. The vision statement may be used for marketing purposes, but it does not define
marketing strategies.
B. The structure of the institution is not defined in the vision statement.
C. The strategic plan is not part of an organization's vision statement.
D. Vision is the image or description of what the organization desires to become.
Quiz_________________?
11. A quality improvement manager received the results from the most recent customer
survey. Sixty percent of the residents in a nursing home have rated the temperature of
foods served as poor. Which of the following actions should be taken first?
2
, A. Call the dietitian and ask for an explanation.
B.Review previous results and assess trends.
C. Set up a continuous monitor for review.
D. Ignore the results and assess next quarter. -
Answer✅
B.√ Review previous results and assess trends.*************
Quiz_________________?
12- The most effective way for a healthcare quality professional to communicate quality
improvement activities to the medical staff is by
A.
developing professional relationships.
B.
inviting medical staff to an inservice on quality tools.
C.
evaluating physician participation on quality teams.
D.
providing outcome data at medical staff meetings. -
Answer✅
EXPLANATIONS:
A. Relationships are needed, but they are not the most effective way to communicate quality
improvement activities.
B. Inviting medical staff to an inservice does not ensure attendance.
C. Evaluating participation is not a communication tool.
D. Outcome data communicates objective feedback to medical staff.
Quiz_________________?
13- Quality improvement team progress is best evaluated by which of the following?
A.
3
, team leader
B.
senior leadership
C.
PDCA process
D.
nominal group technique -
Answer✅
EXPLANATIONS:
A. The team leader may be biased and is not the best source for team evaluations.
B. Senior leadership is not usually involved in evaluating a team.
C. The Plan, Do, Check, Act process is a comprehensive methodology used to conduct
performance improvement activities, including the analysis of progress.
D. The nominal group technique is a group decision-making process for generating a large
number of ideas where each member works individually. This technique would not be
helpful in evaluating team progress.
Quiz_________________?
14- To reduce the incidence of ventilator-associated pneumonia (VAP) in a critical care unit,
who should be included on a quality improvement team?
A.
intensivist, ICU nurse, and respiratory therapist
B.
primary care physician, infection control nurse, and surgeon
C.
ICU manager, respiratory therapist, and pharmacist
D.
pharmacist, intensivist, and infection control nurse -
Answer✅
4
