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Explain the traditional view of the term 'management'.
Management is the process of working with and through others to achieve
business objectives,
by balancing effectiveness and efficiency,
using scarce resources
in a changing environment
Differentiate between the terms 'effectiveness' and 'efficiency'.
Effectiveness is achieved when a business sets, pursues and achieves stated goals.
Efficiency is achieved by using the fewest inputs to get the maximum output.
Differentiate between the various levels of management, depict them
diagrammatically, and identify the actions of the levels of management in
practice.
Top Managers - Responsible for the whole business, they determine the mission,
goals and overall strategies.
Middle Managers - Responsible for specific departments and implementing
policies, plans and strategies from top management.
Lower-level Managers - Responsible for smaller segments of the business and
their daily activities are centered around short-term planning and implementation
of plans from Middle Managers.
What are Clark L Wilson's 3 Categories of Skills Needed by Management
, 1. Technical Skills
2. Teambuilding Skills
3. Drive Skills
Explain the each of the skills managers need.
1. Technical Skills - the application of training and experience to organising a task,
job or project.
2. Team-building Skills - the ability to listen carefully to others, communicate
effectively with others and to develop and coordinate a team.
3. Drive Skills - Setting goals, maintaining standards and evaluating performance
to achieve effective outcomes.
According to Clark L Wilson, what are the 3 branches of technical skills
1. Clarification of Goals and Objectives.
2. Problem-Solving
3. Imagination & Creativity
According to Clark L Wilson, what are the 4 branches of Drive Skills
1. Setting Performance Standards
2. Controlling Details.
3. Energy
4. Exerting Pressure
According to Clark L Wilson, what are the 6 branches of Team-building Skills
1. Listening for insights.
2. Directing
3. Coaching
4. Solving problems as teams
5. Coordinating
6. Cooperating
Differentiate between the various roles that managers need to play as
per Professor Henry Mintzberg