Date: SEPTEMBER
Time: 2 HOURS
Marks: 150
Grade: 12
Subject: BUSINESS STUDIES
Question paper: 1
Name and Surname:
Business environments
• Legislation (Chapter 1)
• SWOT analysis
• Macro environment
• Strategic management process
• Porter's Five Forces model
• Types of business strategies (defensive, integration, growth)
• PESTLE analysis (Economic and Technological factors)
• Challenges in the business environment
• Consumer rights and protection
• Role of SETAs in skills development
Business operations
• Human resource practices (placement, induction, recruitment)
• Job description and job specification
• Methods of salary determination
• Employment contracts (legal requirements)
• Quality assurance vs. quality control
• Quality indicators (HR and production)
• Impact of poor quality
• Total Quality Management (TQM)
• Benefits of a quality management system
• Training and skills development
Pg. 1/ 10 www.summariessa.co.za Author: DAN SMI
Grade: 12 Subject: Business Studies Date: JUNE 2025
, INSTRUCTIONS AND INFORMATION
Read the following instructions carefully before answering the questions.
1. This question paper consists of THREE sections.
SECTION A: MANDATORY
SECTION B: Consists of THREE questions.
( Answer any TWO of the three questions in this section.)
SECTION C: Consists of TWO questions.
Answer any ONE of two questions in this section.
2. Read the instructions for each question carefully and note what is required.
Please note that ONLY the first TWO questions in SECTION B and the
FIRST questions in SECTION C will be marked.
3. Number the answers carefully according to the numbering system used in
this question paper. No marks will be awarded for incorrectly numbered
answers.
4. Except where other instructions are given, answers must be written in full
sentences.
5. Use the mark allocation and nature of each question to determine the length
and depth of an answer.
6. Use the table below as a guideline for marking and time allocation when
answering each question.
SECTION A QUESTION MARKS TIME
20
A: SHORT QUESTIONS - MANDATORY 1 30
minutes
2 40
B: THREE direct/indirect type of questions 2 x 30
3 40
CHOICE: Answer any TWO minutes
4 40
C: TWO essay-type questions 5 40 40
CHOICE: Answer any ONE. 6 40 minutes
2
TOTAL 150
hours
7. Start the answer to EACH question on a NEW page, e.g. QUESTION 1 –
new page, QUESTION 2 – new page.
8. You may use a non-programmable calculator.
9. Write neatly and legibly
Pg. 2/ 10 www.summariessa.co.za Author: DAN SMI
Grade: 12 Subject: Business Studies Date: JUNE 2025
, SECTION A (MANDATORY)
QUESTION 1
1.1 Choose the correct answer from the given options. Write only the letter (A–D)
next to the question number.
1.1.1 According to this law, employees have the right to belong to the trade
union of their choice:
A. The Labour Relations Act (LRA) (No. 66 of 1995)
B. The Employment Equity Act (EEA) (No. 55 of 1998)
C. The Occupational Injuries and Diseases Compensation Amendment
Act
D. (WVBBS/COIDA) (No. 61 of 1997)
1.1.2 The company where Johan works offers medical and pension benefits,
this is an example of ...
A. extra income
B. fringe benefits
C. salary
D. additional payments
1.1.3 Employees who are frequently absent due to HIV/AIDS-related illnesses
are a challenge in the ... environment
A. micro
B. market
C. macro
D. external
1.1.4 Nkosi Traders ensures that all departments work together to the same
quality standards, this refers to ...
A. quality performance
B. quality management
C. quality assurance
D. quality control
Pg. 3/ 10 www.summariessa.co.za Author: DAN SMI
Grade: 12 Subject: Business Studies Date: JUNE 2025
Time: 2 HOURS
Marks: 150
Grade: 12
Subject: BUSINESS STUDIES
Question paper: 1
Name and Surname:
Business environments
• Legislation (Chapter 1)
• SWOT analysis
• Macro environment
• Strategic management process
• Porter's Five Forces model
• Types of business strategies (defensive, integration, growth)
• PESTLE analysis (Economic and Technological factors)
• Challenges in the business environment
• Consumer rights and protection
• Role of SETAs in skills development
Business operations
• Human resource practices (placement, induction, recruitment)
• Job description and job specification
• Methods of salary determination
• Employment contracts (legal requirements)
• Quality assurance vs. quality control
• Quality indicators (HR and production)
• Impact of poor quality
• Total Quality Management (TQM)
• Benefits of a quality management system
• Training and skills development
Pg. 1/ 10 www.summariessa.co.za Author: DAN SMI
Grade: 12 Subject: Business Studies Date: JUNE 2025
, INSTRUCTIONS AND INFORMATION
Read the following instructions carefully before answering the questions.
1. This question paper consists of THREE sections.
SECTION A: MANDATORY
SECTION B: Consists of THREE questions.
( Answer any TWO of the three questions in this section.)
SECTION C: Consists of TWO questions.
Answer any ONE of two questions in this section.
2. Read the instructions for each question carefully and note what is required.
Please note that ONLY the first TWO questions in SECTION B and the
FIRST questions in SECTION C will be marked.
3. Number the answers carefully according to the numbering system used in
this question paper. No marks will be awarded for incorrectly numbered
answers.
4. Except where other instructions are given, answers must be written in full
sentences.
5. Use the mark allocation and nature of each question to determine the length
and depth of an answer.
6. Use the table below as a guideline for marking and time allocation when
answering each question.
SECTION A QUESTION MARKS TIME
20
A: SHORT QUESTIONS - MANDATORY 1 30
minutes
2 40
B: THREE direct/indirect type of questions 2 x 30
3 40
CHOICE: Answer any TWO minutes
4 40
C: TWO essay-type questions 5 40 40
CHOICE: Answer any ONE. 6 40 minutes
2
TOTAL 150
hours
7. Start the answer to EACH question on a NEW page, e.g. QUESTION 1 –
new page, QUESTION 2 – new page.
8. You may use a non-programmable calculator.
9. Write neatly and legibly
Pg. 2/ 10 www.summariessa.co.za Author: DAN SMI
Grade: 12 Subject: Business Studies Date: JUNE 2025
, SECTION A (MANDATORY)
QUESTION 1
1.1 Choose the correct answer from the given options. Write only the letter (A–D)
next to the question number.
1.1.1 According to this law, employees have the right to belong to the trade
union of their choice:
A. The Labour Relations Act (LRA) (No. 66 of 1995)
B. The Employment Equity Act (EEA) (No. 55 of 1998)
C. The Occupational Injuries and Diseases Compensation Amendment
Act
D. (WVBBS/COIDA) (No. 61 of 1997)
1.1.2 The company where Johan works offers medical and pension benefits,
this is an example of ...
A. extra income
B. fringe benefits
C. salary
D. additional payments
1.1.3 Employees who are frequently absent due to HIV/AIDS-related illnesses
are a challenge in the ... environment
A. micro
B. market
C. macro
D. external
1.1.4 Nkosi Traders ensures that all departments work together to the same
quality standards, this refers to ...
A. quality performance
B. quality management
C. quality assurance
D. quality control
Pg. 3/ 10 www.summariessa.co.za Author: DAN SMI
Grade: 12 Subject: Business Studies Date: JUNE 2025
