lOMoAR cPSD| 47061011
Chapter 10: Power and Conflict
Huber: Leadership & Nursing Care Management, 6th Edition
MULTIPLE CHOICE
1. A nurse on a medical-surgical floor has been asked to join a research committee. She agrees to
this request because of her great admiration for the vice president of nursing. This is an example
of _____ dimension of power. a. dependence
b. relational
c. subversive
d. tactical
ANS: B
Relational dimension of power is a property of a social relationship. Many classic definitions
indicate that power has to do with relationships between two or more actors in which the
behavior of one is affected by the other.
DIF: Cognitive Level: Apply (Application)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
2. A staff nurse frequently is providing positive comments to get the manager in a good mood
before asking about additional vacation time. This influence tactic is known as: a. consultation.
b. ingratiation.
c. inspiration appeals.
d. rational persuasion.
ANS: B
Ingratiation occurs when the agent uses praise, flattery, friendly behavior, or helpful behavior
to get the target in a good mood or to think favorably of him or her before asking for
something.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. Management offers a day of pampering at a spa if nurses agree to work 3 out of 4 weekends
over the summer. This type of power is known as: a. coercive.
b. expert.
c. legitimate.
d. reward.
.
, lOMoAR cPSD| 47061011
ANS: D
French and Raven’s five sources of power (1959) include reward, coercive, expert, referent,
and legitimate. When reward power is used, most people comply because of the positive
benefits of doing so.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
4. The nursing supervisor informs the staff that if they refuse to stay on the nursing unit and work
an additional 8-hour shift, they will be reported to the state for patient abandonment.
This type of power is known as: a.
coercive.
b. expert.
c. legitimate.
d. reward.
ANS: A
French and Raven’s five sources of power (1959) include reward, coercive, expert, referent,
and legitimate. When coercive power is used, an individual reacts to the fear of the negative
consequences that might occur for failure to comply.
DIF: Cognitive Level: Apply (Application)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
5. Subunit power is derived from:
a. being independent within the organization.
b. providing resources on which the organization most depends.
c. supplying multiple cross-trainable functions within the organization.
d. voicing unique opinions and values within the organization.
ANS: B
Subunit power is derived from providing resources on which the organization most depends.
Subunit power also is derived from dependence, coping with uncertainty, being irreplaceable,
having the ability to affect the decision process, and having shared consensus within the
organizational subunit.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
.
Chapter 10: Power and Conflict
Huber: Leadership & Nursing Care Management, 6th Edition
MULTIPLE CHOICE
1. A nurse on a medical-surgical floor has been asked to join a research committee. She agrees to
this request because of her great admiration for the vice president of nursing. This is an example
of _____ dimension of power. a. dependence
b. relational
c. subversive
d. tactical
ANS: B
Relational dimension of power is a property of a social relationship. Many classic definitions
indicate that power has to do with relationships between two or more actors in which the
behavior of one is affected by the other.
DIF: Cognitive Level: Apply (Application)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
2. A staff nurse frequently is providing positive comments to get the manager in a good mood
before asking about additional vacation time. This influence tactic is known as: a. consultation.
b. ingratiation.
c. inspiration appeals.
d. rational persuasion.
ANS: B
Ingratiation occurs when the agent uses praise, flattery, friendly behavior, or helpful behavior
to get the target in a good mood or to think favorably of him or her before asking for
something.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. Management offers a day of pampering at a spa if nurses agree to work 3 out of 4 weekends
over the summer. This type of power is known as: a. coercive.
b. expert.
c. legitimate.
d. reward.
.
, lOMoAR cPSD| 47061011
ANS: D
French and Raven’s five sources of power (1959) include reward, coercive, expert, referent,
and legitimate. When reward power is used, most people comply because of the positive
benefits of doing so.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
4. The nursing supervisor informs the staff that if they refuse to stay on the nursing unit and work
an additional 8-hour shift, they will be reported to the state for patient abandonment.
This type of power is known as: a.
coercive.
b. expert.
c. legitimate.
d. reward.
ANS: A
French and Raven’s five sources of power (1959) include reward, coercive, expert, referent,
and legitimate. When coercive power is used, an individual reacts to the fear of the negative
consequences that might occur for failure to comply.
DIF: Cognitive Level: Apply (Application)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
5. Subunit power is derived from:
a. being independent within the organization.
b. providing resources on which the organization most depends.
c. supplying multiple cross-trainable functions within the organization.
d. voicing unique opinions and values within the organization.
ANS: B
Subunit power is derived from providing resources on which the organization most depends.
Subunit power also is derived from dependence, coping with uncertainty, being irreplaceable,
having the ability to affect the decision process, and having shared consensus within the
organizational subunit.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
.
