Chapter 14: Strategic Management
Huber: Leadership & Nursing Care Management, 6th Edition
MULTIPLE CHOICE
1. The concept of strategic management includes strategic planning and the implementation of: a.
core values.
b. strategy.
c. tactics.
d. objectives.
ANS: B
The concept of strategic management includes strategic planning and strategy implementation.
DIF: Cognitive Level: Remember (Knowledge)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
2. The guiding framework that describes the organization’s purpose and future direction is the: a.
futuristic guidelines.
b. mission and vision.
c. strategic plan.
d. core purpose.
ANS: B
The organizational mission and vision collectively is a guiding framework that describes the
organization’s purpose and future direction.
DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. Objectives are:
a. bylaws used to govern the organization.
b. financial minimums needed to operate.
c. performance-based criteria for accreditation.
d. targets that the organization wants to achieve.
ANS: D
Objectives are defined as the targets that an organization wants to achieve.
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DIF: Cognitive Level: Understand (Comprehension)
TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
4. A new cancer center is being built in the local hospital. A patient survey has revealed that
patients are not certain which caregiver is the registered nurse (RN) during their hospital stay.
A group is formed to recommend methods to help patients identify which caregiver is their
RN for the new cancer center. Which of the following groups best represents those who
should be involved in forming recommendations?
a. Chief medical officer, public relations vice president, and human resources
b. Oncology clinical nurse specialist, nurse’s aides, and RNs
c. Physicians, unit secretaries, and vice president of finance
d. Vice president of nursing, decentralized pharmacist, and licensed practical/vocational
(LPN/LVN) nurses
ANS: B
Involving individuals at all levels of the organization will ensure a variety of perspectives and
more buy-in to the final product. Including the patient’s perspective may provide additional
insight about the issue. Ideally, those involved in all levels of patient care, such as the vice
president of nursing, nurse manager, oncology clinical nurse specialist, LPN/LVNs, and
nurses’ aides, as well as patients of the RN, may need to be included to gain additional
perspective.
DIF: Cognitive Level: Apply (Application) TOP: Nursing Process: Planning
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
5. A highly respected staff RN on the medical-surgical unit has volunteered to be the champion for
the implementation of a new nursing protocol. What does champion mean in this situation? The
staff nurse will:
a. accept an award on behalf of her unit regarding this protocol.
b. display a winning attitude in support of the new protocol.
c. educate others in continuous quality improvement protocols.
d. passionately commit to the implementation of the process and inspire others.
ANS: D
A champion is an individual who is passionate and committed to the implementation process
and who can inspire others. Often a champion appears as the strategic planning process
unfolds; generally, this individual contributes freely, is engaged in the work groups, and
expresses interest in the process. Champions can be selected as well, but those who volunteer
are usually more enthusiastic about the work than those who are “drafted.”