Operations Management Creating Value
Along the Supply Chain, 11th Edition (Russell)
Verified Chapters 1 - 17, Complete
TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
Operations Management Creating Value Along the Supply Chain
,S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The ioperations ifunction iinteracts iwith
a. Marketing
b. Suppliers
c. Human iresources
d. Finance
e. All iof ithe iabove
Difficulty:
iEasyiAnswer:
id
2. Operations iis ioften idescribed ias
a. the icreative icore iof ian iorganization
b. a itransformation iprocess
c. the isource iof ifirm iprofitability
d. all iof ithe iabove
Difficulty:
iEasyiAnswer:
ib
The iEvolution iof iOperations iand iSupply iChain iManagement
1. i helped ito ienable ithe iIndustrial iRevolution.
a. Linear iprogramming
b. Quality icircles
c. Interchangeable iparts
d. The iInternet
Difficulty:
iEasyiAnswer: ic
2. The iPrinciples iof iScientific iManagement iwere iproposed iby
a. Adam iSmith
b. Henry iFord
c. Frederick iTaylor
Operations Management Creating Value Along the Supply Chain
, d. Elton iMayo
Difficulty:
iEasyiAnswer: ic
3. Supply ichain imanagement iemerged ias
a. companies istarted ito ioutsource iproduction
b. the inumber iof isuppliers ifor ieach icompany igrew
c. globalization iexpanded ithe ireach iof isuppliers iand icustomers
d. all iof ithe iabove
Difficulty:
iEasyiAnswer:
id
4. The iquality irevolution iwas ibrought ito ius iby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
iEasyiAnswer:
ib
Globalization
1. Globalization ihas igrown irapidly idue ito
a. World itrade iagreements
b. The iInternet
c. Outsourcing
d. All iof ithe iabove
Difficulty:
iEasyiAnswer:
id
2. Which iof ithe ifollowing icountries ihas ithe ihighest ihourly iwage irate?
a. Norway
b. U.S.
c. Germany
d. South iKorea
Difficulty:
iModerateiAnswer: ia
3. Companies igo iglobal ito
Operations Management Creating Value Along the Supply Chain