PA APPRAISAL LICENSE 16-20 AUTO
PHYSICAL DAMAGE. EXAM 2025
QUESTIONS AND ANSWERS
In PA, a consumer reporting agency may list all of the following information about a consumer
EXCEPT: - ANS Medical Information
The device that synchronizes the spark plug firing sequence is: - ANS Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ANS Send the
insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage, where
should fixtures be placed? - ANS Fixtures should be placed in the damaged area to check fit
up to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership and are
purchased in what way? - ANS Nameplates are not available aftermarket and are usually
purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a damaged
double hood latch?:
1
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@COPYRIGHT @THEBRIGHT 2025/2026
, It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ANS It must be replaced with a double
latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any pulling
and straightening is performed. Technician B says that damaged structural metal should remain
to be used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANS Technician B only
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
Valves - ANS Controller
If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
2
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@COPYRIGHT @THEBRIGHT 2025/2026
, Seek the advice of the company's attorney - ANS Send the insured a reservation of rights
letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the
following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor vehicle
being appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged condition -
ANS The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to make the
final cut line. Technician B says to use a cut-off wheel or saw to make the final cut. Who is
right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANS Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized
Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
3
Liability coverage. - ANS Medical Payments and Physical Damage
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@COPYRIGHT @THEBRIGHT 2025/2026
, Following the payment of an automobile claim, the salvaged property becomes the property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured -
ANS The insurer
A car has adjustable door hinges. There is a significant gap at the top of the front top and the
bottom as well between the front fender and the windshield support column of the door.
Technician A says the gap can be adjusted by repositioning the hinges. Technician B says the
gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - ANS Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
4
The extent of the bodily injury will not be known for six months. How should the adjuster on
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this claim pay damages for Driver 2?
@COPYRIGHT @THEBRIGHT 2025/2026
PHYSICAL DAMAGE. EXAM 2025
QUESTIONS AND ANSWERS
In PA, a consumer reporting agency may list all of the following information about a consumer
EXCEPT: - ANS Medical Information
The device that synchronizes the spark plug firing sequence is: - ANS Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ANS Send the
insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage, where
should fixtures be placed? - ANS Fixtures should be placed in the damaged area to check fit
up to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership and are
purchased in what way? - ANS Nameplates are not available aftermarket and are usually
purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a damaged
double hood latch?:
1
Page
@COPYRIGHT @THEBRIGHT 2025/2026
, It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ANS It must be replaced with a double
latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any pulling
and straightening is performed. Technician B says that damaged structural metal should remain
to be used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANS Technician B only
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
Valves - ANS Controller
If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
2
Page
@COPYRIGHT @THEBRIGHT 2025/2026
, Seek the advice of the company's attorney - ANS Send the insured a reservation of rights
letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the
following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor vehicle
being appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged condition -
ANS The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to make the
final cut line. Technician B says to use a cut-off wheel or saw to make the final cut. Who is
right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANS Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized
Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
3
Liability coverage. - ANS Medical Payments and Physical Damage
Page
@COPYRIGHT @THEBRIGHT 2025/2026
, Following the payment of an automobile claim, the salvaged property becomes the property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured -
ANS The insurer
A car has adjustable door hinges. There is a significant gap at the top of the front top and the
bottom as well between the front fender and the windshield support column of the door.
Technician A says the gap can be adjusted by repositioning the hinges. Technician B says the
gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - ANS Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
4
The extent of the bodily injury will not be known for six months. How should the adjuster on
Page
this claim pay damages for Driver 2?
@COPYRIGHT @THEBRIGHT 2025/2026
