UPDATE 2025-2026
1. A business-to-business (B2B) market is considerably larger than a business-to-consumer
(B2C) market.
a. True
b. False - Answers True
2. The Asia-Pacific region has overtaken North America as the region with the largest B2C sales
and now accounts for over one-third of total worldwide B2C sales.
a. True
b. False - Answers True
3. The market for m-commerce in North America is maturing much earlier than in Western
Europe and Japan.
a. True
b. False - Answers False
4. Conversion to an e-commerce or m-commerce system enables organizations to increase the
accuracy of order processing and order fulfillment.
a. True
b. False - Answers True
5. Lack of trust in online sellers is one of the most frequently cited reasons that some
consumers are not willing to purchase online.
a. True
b. False - Answers True
6. An electronic exchange is an electronic forum where manufacturers, suppliers, and
competitors buy and sell goods, trade market information, and run back-office operations.
a. True
b. False - Answers True
7. In the past, market segmentation has been easy for B2B marketers because firmographic
data was easy to obtain.
a. True
,b. False - Answers False
8. Consortium-operated exchanges are open to any set of buyers and sellers within a given
market.
a. True
b. False - Answers False
9. In spite of the recent economic downturn, Website operators have shunned the idea of
bartering for goods and services.
a. True
b. False - Answers False
10. Consumers who have enrolled in mobile banking and downloaded the mobile application to
their cell phones can check their credit card balances before making major purchases.
a. True
b. False - Answers True
11. Bartering is a technique used by advertisers to recapture shoppers who abandoned a
Website without making a purchase.
a. True
b. False - Answers False
12. Smart card use is restricted to data associated with financial transactions.
a. True
b. False - Answers False
13. PayPal enables any person or business with an e-mail address to securely, easily, and
quickly send and receive payments online.
a. True
b. False - Answers True
14. Smart cards are less protected from misuse that conventional credit, charge, and debit
cards because the smart card information is not encrypted.
a. True
b. False - Answers False
, 15. Smart cards can be used for a variety of purposes, including storing a user's financial facts,
health insurance data, credit card numbers, and network identification codes and passwords.
They can also store monetary values for spending.
a. True
b. False - Answers True
16. If you abandon an online shopping cart, the seller does not care what you were shopping for.
a. True
b. False - Answers False
17. With an online transaction processing (OLTP) system, each transaction is accumulated over
a period of time and prepared for processing in a large batch of similar transactions.
a. True
b. False - Answers False
18. When there is a delay between an event and the eventual processing of the data, it is called
batch processing.
a. True
b. False - Answers True
19. The main difference between batch processing and online transaction processing is in the
timely update of data.
a. True
b. False - Answers True
20. It is acceptable to for transaction processing systems to capture inaccurate data.
a. True
b. False - Answers False
21. Small and medium size organizations do not employ enterprise systems.
a. True
b. False - Answers False
22. An enterprise system ensures that information can be shared with all authorized users in
different functional areas.