ANSWERS20
Which of the following statements about connectivity in relation to global systems is not true? -
ANSWERS -The public Internet guarantees a basic level of service.
Which of the following has the second-largest number of Internet users in the world? -
ANSWERS -India
All of the following countries block access to websites considered morally or politically offensive
except - ANSWERS -United States.
Which of the following is not one of the principal problems of international networks? -
ANSWERS -Network standards
In developing countries, use of the Internet is limited by all of the following except: - ANSWERS -
use of mobile telephones.
Which types of systems are widely used by manufacturing and distribution firms to connect to
suppliers on a global basis? - ANSWERS -EDI
The four kinds of structural organizational change enabled by IT, in order from least to most
risky, are: - ANSWERS -automation, rationalization, redesigning, and paradigm shift.
In automation: - ANSWERS -employees are enabled to perform their tasks more efficiently.
,Which of the following is more powerful than rationalization of procedures? - ANSWERS -
Business process redesign
A bank has reworked its mortgage application process so that several steps are handled by
computer software, and some steps are combined to reduce bottlenecks in processing. The goal
is to gradually improve its efficiency over time. This is an example of: - ANSWERS -rationalization
of procedures.
An upscale organic foods grocery chain is implementing an information system that will enable
it to add same-day home delivery of groceries to its customers. This is an example of: -
ANSWERS -paradigm shift.
The idea that the achievement of quality control is an end in itself describes a main concept of: -
ANSWERS -TQM.
________ provide(s) a methodology and tools for dealing with the organization's ongoing need
to revise and optimize its numerous business processes. - ANSWERS -Business process
management
In order, what are the first three steps in BPM? - ANSWERS -1. identifying processes for change,
2. analyzing existing processes, 3. designing the new process.
What is the greatest barrier to successful business process change? - ANSWERS -Organizational
culture
Possible functions of BPM tools include all of the following except: - ANSWERS -testing the
security of business processes
BPM software provides tools that help business do all of the following except: - ANSWERS -
capture and identify information system requirements for a new system.
, A(n) ________ is an organizational change that involves rethinking the nature of the business
and the nature of the organization itself. - ANSWERS -paradigm shift
Which conversion process introduces the system first to a limited portion of the organization? -
ANSWERS -Pilot study strategy
Which process develops a detailed description of the functions that a new information system
must perform? - ANSWERS -Requirements analysis
Systems design: - ANSWERS -shows how the new system will fulfill the information
requirements.
Transferring data from a legacy system to the new system would be defined by which category
of system design specifications? - ANSWERS -Conversion
Unit testing: - ANSWERS -tests each program separately.
System testing: - ANSWERS -tests the functioning of the system as a whole in order to
determine if discrete modules will function together as planned.
Acceptance testing: - ANSWERS -provides the final certification that the system is ready to be
used in a production setting.
In a parallel conversion strategy, the new system: - ANSWERS -and the old are run together for a
time.
In the direct cutover conversion strategy, the new system: - ANSWERS -replaces the old one at
on an appointed day.