MGMT 339 part 2 Questions and Answers Solved Correctly Latest Update 2025-2026
weeks of supply formula - Answers average aggregate inventory value/weekly sales cost (COGS)
Inventory Turnover Ratio - Answers Annual sales cost (COGS)/Average Inventory Value
Return on Assets (ROA) - Answers net income/average total assets
What is supply chain design? - Answers Designing a firm's unique supply chain to meet the
competitive priorities of the firm's operations strategy. The supply chain is constantly evolving.
A process chart can be used to document all the activities done by a customer of a legal firm.
Which of the following is NOT represented on a process chart?
A.
The act of filling out forms.
B.
The cost of energy used to run the office network.
C.
The distance traveled when the receptionist walks to the copier and copies your driver's license.
D.
The time spent registering in the receptionist's office. - Answers B. The cost of energy used to
run the office network.
The analysis tool for a quality problem that involves selecting the problem, identifying the major
categories of potential causes, and associating likely specific causes is a
A.
fishbone diagram.
B.
checklist.
C.
Pareto chart.
D.
,scatter diagram. - Answers A. fishbone diagram.
The following is NOT true of flowcharts.
A.
The usual choice for a step is a circle.
B.
A diamond shape generally indicates a decision point.
C.
A flowchart lends itself well to finding performance gaps.
D.
A flowchart can handle nested processes. - Answers A. The usual choice for a step is a circle.
A team engaged in process analysis and improvement has collected data on customer
complaints. Their Pareto chart clearly shows one bar that is much taller than the others. A
natural next step for this bit of information is to
A.
use a check sheet to collect more data.
B.
take the shortest few bars of the Pareto chart and prepare another flow chart that isolates the
activities responsible.
C.
redistribute the data from the Pareto chart and make a histogram.
D.
make the tallest bar of the Pareto chart the head of a fishbone diagram. - Answers make the
tallest bar of the Pareto chart the head of a fishbone diagram.
Which of the following statements is generally true for manufacturing processes when volumes
are high and process divergence is low?
A.
Flexibility is not needed to utilize resources effectively.
, B.
Less discretion is allowed in order to avoid the unpredictable demands required by customized
orders.
C.
Line flow is possible.
D.
All of the above statements are true - Answers D.
All of the above statements are true
Louie is considering two different manufacturing processes. One is more capital intensive with
fixed costs of $150,000 and variable costs of $50 per unit. The other is less capital intensive
with fixed costs of $75,000 and variable costs of $100 per unit. What is the break-even quantity
at which the total costs for both processes are equal?
A.
100 units
B.
1,500 units
C.
$75,000
D.
75 units - Answers B. 1,500 units
A high customer-contact service process typically indicates all of the following EXCEPT:
A.
low complexity.
B.
diverse work flows.
weeks of supply formula - Answers average aggregate inventory value/weekly sales cost (COGS)
Inventory Turnover Ratio - Answers Annual sales cost (COGS)/Average Inventory Value
Return on Assets (ROA) - Answers net income/average total assets
What is supply chain design? - Answers Designing a firm's unique supply chain to meet the
competitive priorities of the firm's operations strategy. The supply chain is constantly evolving.
A process chart can be used to document all the activities done by a customer of a legal firm.
Which of the following is NOT represented on a process chart?
A.
The act of filling out forms.
B.
The cost of energy used to run the office network.
C.
The distance traveled when the receptionist walks to the copier and copies your driver's license.
D.
The time spent registering in the receptionist's office. - Answers B. The cost of energy used to
run the office network.
The analysis tool for a quality problem that involves selecting the problem, identifying the major
categories of potential causes, and associating likely specific causes is a
A.
fishbone diagram.
B.
checklist.
C.
Pareto chart.
D.
,scatter diagram. - Answers A. fishbone diagram.
The following is NOT true of flowcharts.
A.
The usual choice for a step is a circle.
B.
A diamond shape generally indicates a decision point.
C.
A flowchart lends itself well to finding performance gaps.
D.
A flowchart can handle nested processes. - Answers A. The usual choice for a step is a circle.
A team engaged in process analysis and improvement has collected data on customer
complaints. Their Pareto chart clearly shows one bar that is much taller than the others. A
natural next step for this bit of information is to
A.
use a check sheet to collect more data.
B.
take the shortest few bars of the Pareto chart and prepare another flow chart that isolates the
activities responsible.
C.
redistribute the data from the Pareto chart and make a histogram.
D.
make the tallest bar of the Pareto chart the head of a fishbone diagram. - Answers make the
tallest bar of the Pareto chart the head of a fishbone diagram.
Which of the following statements is generally true for manufacturing processes when volumes
are high and process divergence is low?
A.
Flexibility is not needed to utilize resources effectively.
, B.
Less discretion is allowed in order to avoid the unpredictable demands required by customized
orders.
C.
Line flow is possible.
D.
All of the above statements are true - Answers D.
All of the above statements are true
Louie is considering two different manufacturing processes. One is more capital intensive with
fixed costs of $150,000 and variable costs of $50 per unit. The other is less capital intensive
with fixed costs of $75,000 and variable costs of $100 per unit. What is the break-even quantity
at which the total costs for both processes are equal?
A.
100 units
B.
1,500 units
C.
$75,000
D.
75 units - Answers B. 1,500 units
A high customer-contact service process typically indicates all of the following EXCEPT:
A.
low complexity.
B.
diverse work flows.
