BUSMHR 3200 Final Exam
Organizational Change Questions With
Correct Answers
External |forces |for |change |- |CORRECT |ANSWER✔✔--Demographics
-Technology |changes
-Customer |and |market |changes
-Social |changes/pressures
-Political |changes/ |pressures
Internal |forces |for |change |- |CORRECT |ANSWER✔✔--Aspiration-performance |discrepancies
-Value |changes |of |organizational |members
-Changing |needs, |desires, |preferences |
-Organizational |"life |cycle" |forces
3 |elements |required |for |change |- |CORRECT |ANSWER✔✔--A |strong |dissatisfaction |for |a |
successful |future
-A |compelling |vision |for |a |successful |future
-A |process |to |help |make |change |happen
Lewin's |Model |of |Change |- |CORRECT |ANSWER✔✔--Unfreezing
-Changing
-Refreezing
Kotter's |Change |Model |- |CORRECT |ANSWER✔✔--Establish |a |sense |of |urgency
-Develop |the |guiding |coalition
, -Develop |a |compelling |vision |and |strategy
-Communicate |the |vision |widely |and |get |buy-in |and |commitment
-Empower |people |to |take |broad-based |action
-Generate |and |recognize |short-term |wins
-Consolidate |gains |and |keep |moving
-Make |change |stick |by |anchoring |it |to |corporate |culture
Change |- |CORRECT |ANSWER✔✔-Event |that |is |observable, |situational, |and |external |to |oneself. |
Change |sets |into |motion |the |transition |process
Transition |- |CORRECT |ANSWER✔✔-A |psychological |event, |it |is |a |three-phase |process |that |
individuals |go |through |over |time |to |come |to |terms |with |the |external |changes
Persistent |pessimists |- |CORRECT |ANSWER✔✔-People |very |slow |to |change, |may |leave |the |
system |rather |than |change
Early |adapters |- |CORRECT |ANSWER✔✔-People |who |move |through |personal |changes |journey |
quickly |and |become |evangelists
Fundamental |truths |about |change |- |CORRECT |ANSWER✔✔-Organization |change |happens |
individual |by |individual, |work |group |by |work |group, |throughout |an |organization.
| People |do |not |necessarily |resist |change, |they |resist |being |changed |by |others.
|In |order |for |people |to |change, |they |must |feel |a |compelling |personal |reason |to |change. |All |
change |is |personal.
|In |order |to |change, |people |must |understand |how |their |personal |need |to |change |fits |with |the |
organization's |reason |for |change.
| In |order |for |organizations |to |change, |there |must |be |compelling |reasons |to |do |so.
|Successful |organization |change |requires |that |people |have |a |clear |understanding |of |what |they |
are |changing |to.
Organizational Change Questions With
Correct Answers
External |forces |for |change |- |CORRECT |ANSWER✔✔--Demographics
-Technology |changes
-Customer |and |market |changes
-Social |changes/pressures
-Political |changes/ |pressures
Internal |forces |for |change |- |CORRECT |ANSWER✔✔--Aspiration-performance |discrepancies
-Value |changes |of |organizational |members
-Changing |needs, |desires, |preferences |
-Organizational |"life |cycle" |forces
3 |elements |required |for |change |- |CORRECT |ANSWER✔✔--A |strong |dissatisfaction |for |a |
successful |future
-A |compelling |vision |for |a |successful |future
-A |process |to |help |make |change |happen
Lewin's |Model |of |Change |- |CORRECT |ANSWER✔✔--Unfreezing
-Changing
-Refreezing
Kotter's |Change |Model |- |CORRECT |ANSWER✔✔--Establish |a |sense |of |urgency
-Develop |the |guiding |coalition
, -Develop |a |compelling |vision |and |strategy
-Communicate |the |vision |widely |and |get |buy-in |and |commitment
-Empower |people |to |take |broad-based |action
-Generate |and |recognize |short-term |wins
-Consolidate |gains |and |keep |moving
-Make |change |stick |by |anchoring |it |to |corporate |culture
Change |- |CORRECT |ANSWER✔✔-Event |that |is |observable, |situational, |and |external |to |oneself. |
Change |sets |into |motion |the |transition |process
Transition |- |CORRECT |ANSWER✔✔-A |psychological |event, |it |is |a |three-phase |process |that |
individuals |go |through |over |time |to |come |to |terms |with |the |external |changes
Persistent |pessimists |- |CORRECT |ANSWER✔✔-People |very |slow |to |change, |may |leave |the |
system |rather |than |change
Early |adapters |- |CORRECT |ANSWER✔✔-People |who |move |through |personal |changes |journey |
quickly |and |become |evangelists
Fundamental |truths |about |change |- |CORRECT |ANSWER✔✔-Organization |change |happens |
individual |by |individual, |work |group |by |work |group, |throughout |an |organization.
| People |do |not |necessarily |resist |change, |they |resist |being |changed |by |others.
|In |order |for |people |to |change, |they |must |feel |a |compelling |personal |reason |to |change. |All |
change |is |personal.
|In |order |to |change, |people |must |understand |how |their |personal |need |to |change |fits |with |the |
organization's |reason |for |change.
| In |order |for |organizations |to |change, |there |must |be |compelling |reasons |to |do |so.
|Successful |organization |change |requires |that |people |have |a |clear |understanding |of |what |they |
are |changing |to.
