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Exam (elaborations)

USPS SSA Window Exam (Actual Exam 2026) | Complete Questions and Correct Answers Graded A+ | Verified Answers | Just Released

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This comprehensive document provides detailed insights and verified answers from the USPS SSA Window Exam, specifically for the 2026 version. It is designed to help students and postal service aspirants understand key concepts and procedures related to the operational and customer service aspects of the United States Postal Service (USPS). The content includes a wide array of questions and answers that cover the types of payments accepted by the post office, such as cash, credit/debit cards, money orders, travelers checks, and more. The document also outlines restrictions on purchases using credit cards, the maximum limits on domestic and international money orders, and other critical postal operations. It addresses concepts like package interception, benefits of retail equipment, and the frequency of retail floor restocking, offering a practical understanding of USPS operations. For businesses receiving large volumes of mail, the concept of a firm holdout is explained.

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Institution
USPS SSA Window
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USPS SSA Window

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Uploaded on
September 3, 2025
Number of pages
23
Written in
2025/2026
Type
Exam (elaborations)
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Questions & answers

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USPS SSA Window Exam (Actual Exam 2026) |
Complete Questions and Correct Answers
Graded A+ | Verified Answers | Just Released

What kind of payment can the Post office take? ---------CORRECT ANSWER-----------
------Cash, credit/debit cards, money orders, travelers checks, checks (personal
and business)




What can you not purchase with a credit card? ---------CORRECT ANSWER------------
-----Money orders, payment to DOS for passports employee debt, trust funds, etc




What is the Max per Domestic money order? ---------CORRECT ANSWER--------------
---$1000




What it the Max per International money order? ---------CORRECT ANSWER----------
-------Up to $700




What are some trigger words? ---------CORRECT ANSWER-----------------you need
to.. its not my problem, I cant/wont

,What are some calming words? ---------CORRECT ANSWER-----------------I'm sorry...
that sounds so frustrating, let me help




What is oversized pricing? ---------CORRECT ANSWER-----------------Big and Heavy




What is the Max weight the Post office will accept? ---------CORRECT ANSWER------
-----------70 lbs




How many bait money orders do you have? ---------CORRECT ANSWER----------------
-3




Why do you have bait money orders? ---------CORRECT ANSWER-----------------to
help aid in investigation to help USPIS




Where would I go to find out if I can mail a fur coat to China? ---------CORRECT
ANSWER-----------------IMM (international Mail Manual)




Where do you keep your bait money orders? ---------CORRECT ANSWER---------------
--Under your largest bills in your till

, What is an irregular sized package? ---------CORRECT ANSWER-----------------tube,
film photo mailer




What is the DMM used for? ---------CORRECT ANSWER-----------------Dom Mail
Manual to see how to mail something in the US




When do you issue a 2nd/Final notice on a certified item? ---------CORRECT
ANSWER-----------------5 days




When do you return an unclaimed certified item ---------CORRECT ANSWER----------
-------15 days




How much cash are you accountable for in your drawer? ---------CORRECT
ANSWER-----------------$100




How much are you allowed to be short in your drawer ---------CORRECT ANSWER--
---------------$10 or 10%




How often is your drawer audited ---------CORRECT ANSWER-----------------quarterly

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