QUESTIONS AND ANSWERS
Which of the following aptitudes related to health improvement involves creating a sense of
autonomy, competence, and relatedness to life?
a. The ability to enjoy
b. The ability to choose
c. The ability to keep developing
d. The ability to see meaning - ANS C
From a coaching perspective, what is often a major limitation for client success?
a. A client's inner critical voice
b. A client's listening skills
c. A client's lack of knowledge
d. A client's schedule - ANS A
Which of the following terms represents the ability to recognize one's own feelings, as well as
the feelings of others?
a. Psychological intelligence
b. Emotional intelligence
c. Behavioral intelligence
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d. Interpersonal intelligence - ANS B
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, Which of the following components of emotional intelligence involves understanding the
emotions, needs, and concerns of others?
a. Self-awareness
b. Self-regulation
c. Empathy
d. Social skills - ANS C
Jason is a successful health coach who enjoys a very full schedule working with a variety of
clients. When asked about why they think Jason is so good at his job, his clients often report
that Jason communicates clearly, makes them feel like they are part of a cooperative team, and
inspires them to work hard. These characteristics describe which competency within the arena
of emotional intelligence?
a. Self-awareness
b. Self-regulation
c. Empathy
d. Social skills - ANS D
When Susan meets with her health coach, Matthew, she appreciates how Matthew summarizes
what she says and then asks if there is anything that was misunderstood in his summary. What
communication skill is Matthew using in this situation?
a. Active listening
b. Motivational interviewing
c. Positive listening
d. Empathetic questioning - ANS A
If a client perceives changing his or her eating habits as unbearable because of the feeling of
having to give everything up at once, he or she is likely suffering from a type of cognitive style
called _______________.
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a. Full-preference thinking
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, b. Dissociative disorder
c. Neuro-linguistic programming
d. Absolutistic demanding - ANS D
Which of the following fields of practice is most similar to what health coaches offer to clients
in their services?
a. Personal/life coaching
b. Family counseling
c. Sports performance coaching
d. Behavioural counselling - ANS A
Which response best describes a health coach's role in facilitating behavioral change?
a. A health coach directs the behavior to be changed
b. A health coach develops the plan of action for change
c. A health coach creates the environment to foster change
d. A health coach manages the rewards and consequences as a result of change - ANS C
If a client has an uncontrolled chronic condition (such as diabetes) or a history of diet failures or
weight-cycling, a referral to which of the following healthcare professionals would be most
appropriate?
a. Registered dietitian
b. Licensed behavioral specialist
c. Nutritionist
d. Occupational therapist - ANS A
Renee is a health coach who works with many clients who have chronic health conditions. She
communicates regularly with her clients' physicians to keep them informed of their progress in
her programs. In her communications, Renee is careful to document client measurements and
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any noticeable symptoms, which are characteristics of what element of the SOAP note?
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, a. Subjective
b. Objective
c. Assessment
d. Plan - ANS B
If, for whatever reason, the client-health coach relationship must be discontinued, which of the
following responses represents the best exit strategy for the health coach?
a. Hiring a lawyer to communicate with the client that the business relationship is no longer
tenable for the parties
b. Stating upfront that if certain landmarks are not achieved within a particular agreed-upon
timeframe, the relationship may need to be terminated
c. Providing a full refund for any services rendered to the client in exchange for future referrals
to the health coach's business
d. Recommending that the client seek his or her own professional help elsewhere due to an
inability to resolve conflict - ANS B
Knowing your own capabilities, having integrity, taking responsibility for results, and having a
clear intent are components of what kind of trust when developing the foundation of a
relationship?
a. Relationship trust
b. Self-trust
c. Character trust
d. Rapport trust - ANS B
Which of the following communication components involves creating a carefully constructed
message so that the intent of the communication is understood?
a. Planning
b. Encoding
c. Decoding
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d. Offering feedback - ANS B
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