NUR 3066 EXAM 1 COMPREHENSIVE EXAM QUESTIONS WITH DETAILED VERIFIED AND
100% ACCURATE ANSWERS BRAND NEW EXAM ALREADY GRADED A+
active listening -(ANSWER)avoid interruption, avoid note-taking, focus on listening, "two ears, one
mouth"
faciliation -(ANSWER)engage with "uh huh, go on, mm hmm"
reflection -(ANSWER)repeat statements back, "you're worried you might need surgery?"
sharing observation -(ANSWER)"you look like you might be uncomfortable"
empathy -(ANSWER)"this must be very hard for you"
sharing hope -(ANSWER)"I notice you are getting stronger every day"
sharing humor -(ANSWER)NOT gallow humor, must be appropriate
clarification -(ANSWER)"are you saying..."
focusing -(ANSWER)recentering conversation, "let's talk about"
explanation -(ANSWER)"this medication should take about 15 minutes for you to feel its effects"
summary -(ANSWER)repeating synopsis of interview, "from what you have said..."
relevant questions -(ANSWER)questions relating to given answers
confrontation -(ANSWER)use carefully, pointing out inconsistencies
,NUR 3066 EXAM 1 COMPREHENSIVE EXAM QUESTIONS WITH DETAILED VERIFIED AND
100% ACCURATE ANSWERS BRAND NEW EXAM ALREADY GRADED A+
providing false assurance -(ANSWER)"everything will be okay"
giving unwanted advice -(ANSWER)"If I were you I'd get another doctor."
Patients don't really care what YOU would do.
The patient is an individual and should NOT be treated as a "mini" you.
using authority -(ANSWER)"I know best because I'm the nurse."
using avoidance language -(ANSWER)Use of euphemisms such as "passed on"
Direct language is the best way to deal with frightening topics.
a. Common terms avoided in healthcare: death or dying
engaging in distnancing -(ANSWER)"there is a lump on the breast"
using professional jargon -(ANSWER)use language beyond the patient's level of understanding
using leading questions -(ANSWER)"You aren't going to do that, are you?"
talking too much -(ANSWER)talking more than you listen
interrupting -(ANSWER)occurs when one person stops speaking when another person starts speaking
using "why" questions -(ANSWER)"why would you do that?"... usually imply negative judgment about
the patient.
infant communication (0-1) -(ANSWER)use quiet and calm voice, face directly
, NUR 3066 EXAM 1 COMPREHENSIVE EXAM QUESTIONS WITH DETAILED VERIFIED AND
100% ACCURATE ANSWERS BRAND NEW EXAM ALREADY GRADED A+
toddler communication (1-3) -(ANSWER)1-2 word communication, simple, direct, one-at-a-time
instructions
preschool communication (3-6) -(ANSWER)short sentences, educate through play
school-age communication (7-12) -(ANSWER)nonjudgemental, answer questions (want to know why and
how)
adolescent (13-18) -(ANSWER)transparent, use honest & respectful language
older adults -(ANSWER)be respectful, no elder speak
hearing impaired communication -(ANSWER)assess level, decided on communication (lip-reading,
cochlear implant, sign language), use preferred communication, trained interpreter if needed/possible
acutely ill communication -(ANSWER)assess severity, use clear and direct communication
under the influence communication -(ANSWER)avoid confrontation, difficult to communicate/interview,
use simple and direct communication
sexually aggressive communication -(ANSWER)set boundaries, remove self if needed, express feelings
crying patient communication -(ANSWER)do not move on to new topic, offer support & listening,
reassure that you are there for them
angry/anxious communication -(ANSWER)ask & listen, don't take personally, this is normal
potentially violent communication -(ANSWER)don't raise voice, safety is main goal, stay between patient
and the door
100% ACCURATE ANSWERS BRAND NEW EXAM ALREADY GRADED A+
active listening -(ANSWER)avoid interruption, avoid note-taking, focus on listening, "two ears, one
mouth"
faciliation -(ANSWER)engage with "uh huh, go on, mm hmm"
reflection -(ANSWER)repeat statements back, "you're worried you might need surgery?"
sharing observation -(ANSWER)"you look like you might be uncomfortable"
empathy -(ANSWER)"this must be very hard for you"
sharing hope -(ANSWER)"I notice you are getting stronger every day"
sharing humor -(ANSWER)NOT gallow humor, must be appropriate
clarification -(ANSWER)"are you saying..."
focusing -(ANSWER)recentering conversation, "let's talk about"
explanation -(ANSWER)"this medication should take about 15 minutes for you to feel its effects"
summary -(ANSWER)repeating synopsis of interview, "from what you have said..."
relevant questions -(ANSWER)questions relating to given answers
confrontation -(ANSWER)use carefully, pointing out inconsistencies
,NUR 3066 EXAM 1 COMPREHENSIVE EXAM QUESTIONS WITH DETAILED VERIFIED AND
100% ACCURATE ANSWERS BRAND NEW EXAM ALREADY GRADED A+
providing false assurance -(ANSWER)"everything will be okay"
giving unwanted advice -(ANSWER)"If I were you I'd get another doctor."
Patients don't really care what YOU would do.
The patient is an individual and should NOT be treated as a "mini" you.
using authority -(ANSWER)"I know best because I'm the nurse."
using avoidance language -(ANSWER)Use of euphemisms such as "passed on"
Direct language is the best way to deal with frightening topics.
a. Common terms avoided in healthcare: death or dying
engaging in distnancing -(ANSWER)"there is a lump on the breast"
using professional jargon -(ANSWER)use language beyond the patient's level of understanding
using leading questions -(ANSWER)"You aren't going to do that, are you?"
talking too much -(ANSWER)talking more than you listen
interrupting -(ANSWER)occurs when one person stops speaking when another person starts speaking
using "why" questions -(ANSWER)"why would you do that?"... usually imply negative judgment about
the patient.
infant communication (0-1) -(ANSWER)use quiet and calm voice, face directly
, NUR 3066 EXAM 1 COMPREHENSIVE EXAM QUESTIONS WITH DETAILED VERIFIED AND
100% ACCURATE ANSWERS BRAND NEW EXAM ALREADY GRADED A+
toddler communication (1-3) -(ANSWER)1-2 word communication, simple, direct, one-at-a-time
instructions
preschool communication (3-6) -(ANSWER)short sentences, educate through play
school-age communication (7-12) -(ANSWER)nonjudgemental, answer questions (want to know why and
how)
adolescent (13-18) -(ANSWER)transparent, use honest & respectful language
older adults -(ANSWER)be respectful, no elder speak
hearing impaired communication -(ANSWER)assess level, decided on communication (lip-reading,
cochlear implant, sign language), use preferred communication, trained interpreter if needed/possible
acutely ill communication -(ANSWER)assess severity, use clear and direct communication
under the influence communication -(ANSWER)avoid confrontation, difficult to communicate/interview,
use simple and direct communication
sexually aggressive communication -(ANSWER)set boundaries, remove self if needed, express feelings
crying patient communication -(ANSWER)do not move on to new topic, offer support & listening,
reassure that you are there for them
angry/anxious communication -(ANSWER)ask & listen, don't take personally, this is normal
potentially violent communication -(ANSWER)don't raise voice, safety is main goal, stay between patient
and the door
