for
Working in Groups #dx #dx
Communication Principles and Strategies
#dx #dx #dx
Eighth Edition #dx
Isa Engleberg
#dx
Prince George‘s Community College
#dx #dx #dx
Dianna Wynn #dx
StandPoint Strategies LLC
#dx #dx
,Table Of Contents
#dx #dx
Chapter #dx1: #dxIntroduction #dxto #dxGroup #dxCommunication 1
Chapter #dx2: #dxGroup #dxDevelopment 35
Chapter #dx3: #dxParticipation #dxin #dxGroups 69
Chapter #dx4: #dxDiversity #dxin #dxGroups 106
Chapter #dx5: #dxLeadership #dxin #dxGroups 144
Chapter #dx6: #dxVerbal #dxand #dxNonverbal #dxCommunication #dxin #dxGroups 178
Chapter #dx7: #dxListening #dxand #dxResponding #dxin #dxGroups 214
Chapter #dx8: #dxConflict #dxand #dxCohesion #dxin #dxGroups 244
Chapter #dx9: #dxDecision #dxMaking #dxand #dxProblem #dxSolving #dxin #dxGroups 279
Chapter #dx10: #dxCritical #dxThinking #dxand #dxArgumentation #dxin #dxGroups 318
Chapter #dx11: #dxGroup #dxMeetings 356
Chapter #dx12: #dxGroup #dxPresentations 378
Chapter 1 #dx
Introduction to Group Communication
#dx #dx #dx
Key: #dxAnswer, #dxPage, #dxType, #dxLearning #dxObjective,
Level #dxType
#dx
A=Applied
ii
Copyright #dx© #dx2025, #dx2017, #dx2013 #dxby #dxPearson #dxEducation, #dxInc. #dxAll #dxrights #dxreserved.
,C=Conceptual
#dx F=Factual
#dx Level
(1)=Easy; #dx(2)=Moderate;
(3)=Difficult #dx1% #dxEasy
#dx
83 #dx% #dxModerate
16% #dxDifficult
#dx LO=Learning
#dx Objective #dxSG=Used
#dx in #dxStudy #dxGuide
#dx p=page
#dx TB_Engleberg_Chapter
1
#dx
Multiple #dxChoice #dxSingle #dxSelect
1) According #dxto #dxa #dxstudy #dxcommissioned #dxby #dxthe #dxAssociation #dxof #dxAmerican
#dxColleges #dxand #dxUniversities #dx(AAC&U) #dxthat #dxasked #dx496 #dxemployers #dxto #dxrank #dxthe
#dxessential #dxlearning #dxoutcomes #dxneeded #dxby #dxcollege #dxgraduates #dxentering #dxthe
#dxworkforce, #dxwhich #dxoutcome #dxranked #dxhighest?
a) ability #dxto #dxwork #dxin #dxteams
b) critical #dxthinking
c) digital #dxliteracy
d) ability #dxto #dxanalyze #dxand #dxinterpret #dxdata
e) the #dxapplication #dxof #dxknowledge #dxto #dxreal-world #dxsettings
Answer: #dxa
Learning #dxObjective #dx1.1: #dxDescribe #dxthe #dxpervasiveness #dxand #dximportance #dxof #dxgroup
#dxwork. #dxTopic #dx1.1: #dxThe #dxImportance #dxof #dxGroups
Difficulty #dxLevel: #dxEasy
Skill #dxLevel: #dxUnderstand #dxthe #dxConcepts
2) The #dxstate #dxin #dxwhich #dxthe #dxeffective #dxcollaboration #dxof #dxgroup #dxmembers #dxproduces #dxbetter #
, what would be expected, given the sum of skills and abilities of individual members working
alone, is known as .
a) interaction
b) common goals
c) interdependence
d) synergy
e) working
Answer: d
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.1: Advantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
3) Which of the following characteristics is a disadvantage of working in groups?
f) Groups make better decisions when working on complex tasks.
g) Working in groups enhances member learning.
h) Groups require significant time, energy, and resources.
i) Groups are often more creative than members working alone.
j) Members usually enjoy working with others in groups.
Answer: c
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.2: Disadvantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
4) Which of the following situations best represents group communication as defined in the
text?
k) people talking in an elevator
l) people discussing the weather at an airport
m) fans cheering at a baseball game
n) jury members deliberating a court case
o) a congregation listening to a sermon
Answer: d
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
iv
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