PGA PGM 3.0 - Level 3 Practice
Questions - Facility Management
2025/2026 Exam Questions and Answers
| 100% Solved
When should a manager address performance gaps if an issue arises
regarding a performer's work? - 🧠 ANSWER ✔✔If a gap arises, address the
gap as soon as possible.
How should the complexity of a task be handled if a performer is learning
something new? - 🧠 ANSWER ✔✔Start simply, basics first.
What expectations should a manager's performance standards reflect? - 🧠
ANSWER ✔✔Quality, timeliness, and initiative
What element of the performance system describes the job task? - 🧠
ANSWER ✔✔Performance expectations
,What is the recommended guideline a manager should use if an
employee's actual performance differs from expected performance? - 🧠
ANSWER ✔✔The performance system
How should resources be allocated to avoid overwhelming a performer? - 🧠
ANSWER ✔✔Make performer aware of available recourses. Involve
performer in allocation.
What types of resources are needed to carry out the facility's mission and
financial goals? - 🧠 ANSWER ✔✔Material, physical, human, financial, and
time based
The golf shop merchandise operation is underperforming to revenue
projections and inventory management challenges are occurring. What
type of resources could best resolve these problems? - 🧠 ANSWER
✔✔Material, physical, and human
Which element of the performance system is being utilized when managers
communicate the information needed for a performer to complete a task? -
🧠 ANSWER ✔✔Performance expectations
, Why would an audible thermometer need to be used to identify the
appropriate temperature of food related to input? - 🧠 ANSWER ✔✔Audible
thermometer is cue for action. Input is signal for action. Consists of cues
that are presented in the system.
A hydraulic leak is discovered when using a triplex mower on the greens.
What type of input amplifier can be implemented to minimize the problem?
- 🧠 ANSWER ✔✔Provide on the spot coaching, develop a checklist, or job
aide that is easily accessible
What is defined as the information, circumstances, or events that signal a
performer to tale the appropriate action? - 🧠 ANSWER ✔✔Input
When conducting a junior event, twenty juniors pre-registered and forty-five
attended on the day of the event. This prompted the facility to increase the
professional staff by two teachers to accommodate the volume of juniors. In
this example, what type of input signaled appropriate action? - 🧠 ANSWER
✔✔Circumstance
What should a manager do when a performer has difficulty recognizing
when to take action on a specific task? - 🧠 ANSWER ✔✔The manager may
need to amplify the input to make sure that is it noticed.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
3
Questions - Facility Management
2025/2026 Exam Questions and Answers
| 100% Solved
When should a manager address performance gaps if an issue arises
regarding a performer's work? - 🧠 ANSWER ✔✔If a gap arises, address the
gap as soon as possible.
How should the complexity of a task be handled if a performer is learning
something new? - 🧠 ANSWER ✔✔Start simply, basics first.
What expectations should a manager's performance standards reflect? - 🧠
ANSWER ✔✔Quality, timeliness, and initiative
What element of the performance system describes the job task? - 🧠
ANSWER ✔✔Performance expectations
,What is the recommended guideline a manager should use if an
employee's actual performance differs from expected performance? - 🧠
ANSWER ✔✔The performance system
How should resources be allocated to avoid overwhelming a performer? - 🧠
ANSWER ✔✔Make performer aware of available recourses. Involve
performer in allocation.
What types of resources are needed to carry out the facility's mission and
financial goals? - 🧠 ANSWER ✔✔Material, physical, human, financial, and
time based
The golf shop merchandise operation is underperforming to revenue
projections and inventory management challenges are occurring. What
type of resources could best resolve these problems? - 🧠 ANSWER
✔✔Material, physical, and human
Which element of the performance system is being utilized when managers
communicate the information needed for a performer to complete a task? -
🧠 ANSWER ✔✔Performance expectations
, Why would an audible thermometer need to be used to identify the
appropriate temperature of food related to input? - 🧠 ANSWER ✔✔Audible
thermometer is cue for action. Input is signal for action. Consists of cues
that are presented in the system.
A hydraulic leak is discovered when using a triplex mower on the greens.
What type of input amplifier can be implemented to minimize the problem?
- 🧠 ANSWER ✔✔Provide on the spot coaching, develop a checklist, or job
aide that is easily accessible
What is defined as the information, circumstances, or events that signal a
performer to tale the appropriate action? - 🧠 ANSWER ✔✔Input
When conducting a junior event, twenty juniors pre-registered and forty-five
attended on the day of the event. This prompted the facility to increase the
professional staff by two teachers to accommodate the volume of juniors. In
this example, what type of input signaled appropriate action? - 🧠 ANSWER
✔✔Circumstance
What should a manager do when a performer has difficulty recognizing
when to take action on a specific task? - 🧠 ANSWER ✔✔The manager may
need to amplify the input to make sure that is it noticed.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
3
