4: Communication Test Bank Actual
Exam And 100%Verified Answers.
active listening - Answer giving full attention & a effort to understand the message being sent
the patient is fearful concerning his upcoming surgery. Which statement by the nurse is most
therapeutic? - Answer 1. Sometimes anxiety is not easy to deal with. Can you tell me what tis
bothering you the most about your upcoming surgery?
aggressive communication - Answer an individual interacts with another in an overpowering &
forceful manner to meet one's own personal needs act the expense of the other
During an admission interview, the patient refers several times to "all the problems I has last
time." What is the most appropriate communication? - Answer 4. Focusing
altered cognition - Answer a decrease or lack of cognitive ability to receive, process, and send
information
The patient states, "Im so nervous about being hospitalized." Which statement is the nurse's
best response to get the patient to elaborate? - Answer 2. you're feeling especially nervous?
assertive communication - Answer interaction that takes into account the feelings & needs of
the patient, yet honors the nurse's rights as an individual
The nurse is talking with the patient about her husband's death 2 years ago. Tears form in the
patient's eyes, and she stops talking. What is the most appropriate therapeutic response by the
nurse? - Answer 2. remain silent and hold the patient's hand
which question is an example of clarification? (select all that apply) - Answer 3. in other words,
you feel that your stomach aches are associated with stress at work?
5. Do I understand you correctly that you are saying that you don't understand why the doctor
prescribed this medication to you?
,clarifying - Answer restating the patient's message in a manner that asks the patient to verify
that the message received is accurate
the newly admitted vietnamese patient speak almost no English. The nurse needs to obtain
from the patient a urine specimen for culture and sensitivity. An interpreter is not readily
available. What is the best nursing action to assist in obtaining the specimen? - Answer 2.
show the patient the equipment and illustrations of the process.
closed posture - Answer formal, distant stance, with arms & legs tightly crossed
abdominal surgery has revealed that the patient, a young mother, has advanced metastatic
colon cancer. While the nurse is changing her dressing the patient begins to cry and states, "If I
had just gone to the doctor sooner, my kids wouldn't have to grow up without a mother." Which
response by the nurse is most therapeutic? - Answer 4. you feel that if you had been
diagnosed earlier, the situation might be different?
closed questioning - Answer focused & seeks a particular answer, such as yes or no
During his admission interview, an older patient states, "I can't hear you very well." After
determining that the patient does not have a hearing aid, which action assists with
communicating with this patient? (select all that apply). - Answer 4. face the patient and speak
slowly and distinctly
5. be sure to get the patient's attention before speaking
communication - Answer use of words & behaviors to construct, send, & interpret messages
which statement by the student nurse is an example of assertive communication? (select all that
apply). - Answer 1. it's time for your morning care. Do you prefer to use the shower chair, or
do you think you are strong enough to stand during oyur shower today?
5. since you will be going to physical therapy soon, its important we get your morning care
completed. Do you want to take a sponge bath or a shower now?
connotative meaning - Answer reflects the individual's perception or interpretation of a given
word
, denotative meaning - Answer the commonly accepted definition of a particular word
The patient tells the nurse that he is frightened about having cancer. Which response by the
nurse is most effective in getting the patient to vent his concerns? - Answer 2. tell me more
about being frightened by having cancer
expressive aphasia - Answer a physiologic condition in which an individual is unable to
communicate a desired message
the nurse is admitting a patient with long-standing type 1 diabetes. Which communication
technique is most efficient in ascertaining the number of units of insulin the patient usually
takes? - Answer 1. closed question
focusing - Answer a communication technique used when more specific information is needed
to accurately understand the patient's message
the patient is being seen in the clinic for a follow-up visit after fracturing her ankle. The nurse
notes that she is not using her crutches correctly. Which statement by the nurse is most
appropriate? - Answer 2. let me show you some ways to make crutch walking easier for you.
which method is most appropriate for communicating with an alert a patient on a ventilator
with and endotracheal tube in place? - Answer 2. communication board
gestures - Answer movements people use to emphasize the idea they are attempting to
communicate
jargon - Answer language or terminology unique to people in a particular work setting, such as
a hospital, or to specific type of work, such as nursing
the patient is in a coma after a motor vehicle accident. Which statement regarding
communication with the patient is most appropriate? (select all that apply). - Answer 1. speak
to the patient as is he can hear what is being said.
5. encourage the family members to read a book or newspaper to the patient.