Three essential drivers that must be achieved to generate positive characteristics in project teams
correct answers Cohesiveness, Trust, Motivation
The five stages Dr. Bruce Tuckman (1965) introduced of group development correct answers
Forming, Storming, Norming, Performing, Adjorning
Forming correct answers In this stage, team members may be meeting for the first time. Often,
no one really knows much about anyone else on the team. It may be premature to refer to this
group of individuals as a team. It is a time of introduction and forming relationships and
understanding from exchange of information.
Storming correct answers Team members are beginning to know about each other, but they do
not yet understand how to work together. Members may "jockey for position" within the team.
The dynamics of working together beyond any written statement of "roles and responsibilities"
are being established. Personalities surface, showing the strengths, weaknesses, and personal
needs of each individual on the team. Integration into a team may come with some struggle and
conflict.
Norming correct answers Team members have "figured out" how they will interact with each
other. Working relationships are beginning to form. Trust and understanding is beginning to form
between team members. They are beginning to feel comfortable working together and openly
and willingly sharing information.
Performing correct answers Team members are fully comfortable working together. Trust has
been developed. Working relationships have jelled. Work is being conducted and project progress
is occurring.
Adjourning correct answers This only occurs when all the team's work has been completed and
the team is no longer required. This may occur at any time in the project life cycle.
,Co-located Teams correct answers involves team members physically working at the same
location or holding project meetings together in a common setup.
Virtual Teams correct answers are teams whose members interact primarily through electronic
communications. Members of a virtual team may be within the same building or across
continents.
Two common situations occur that may prompt a change to the baseline scope correct answers
The scope may be expanded to include additional functionality or the scope may be diminished
due to changes in the project environment such as reduced funding or requirements or changing
time/due date.
Scope creep correct answers occurs when the project team integrates enhancements to the scope
without proper evaluation and approval.
work performance data correct answers will identify the work activities that are completed,
partially completed, or not started.
risk register correct answers is a list of potential risks, how the risks will be monitored, and what
action will be taken should the risk event occur.
corrective action correct answers is a document issued to identify quality failures and how they
will be corrected. The deliverable itself may need to be reworked and the project plan may need
to be revised to ensure that future deliverables do not include the same error.
The Four Categories of Change correct answers Contingency plans, improvement changes,
external events, scope change
The change management system correct answers is in place to formally identify, evaluate,
decide, and communicate project changes.
,Recording correct answers is the process of documenting and archiving project-related
information.
Reporting correct answers is a key nonverbal communications methodology used to inform and
to document project information.
Weekly status reports that are often working documents for the team to communicate: correct
answers Accomplishments, Issues, Schedules, Resource utilization
Monthly status reports for senior stakeholders that would include: correct answers Project
overview bragging about progress, Issues including red light (critical) problems needing
immediate resolution, yellow light items that are warning flags, and resolved issues, Current
accomplishments, Future plans for the next month, Resource utilization and plans
Monthly Financial Report correct answers showing progress against the budget quantifying
monies spent and planned to be spent and identifying issues with recommendations for resolution
Change management reporting correct answers showing changes identified, requiring approval,
and resolution.
Project controls correct answers are the data gathering, management, and analytical processes
used to predict, understand, and constructively influence the time and cost outcomes of a project
or program.
Three Aspects of Project Quality correct answers quality management, quality assurance, and
quality control.
Quality management correct answers is the process of identifying the customer's requirements
and how they will be measured.
, Quality assurance correct answers is the process of validating that the requirements and
measurements are appropriate for the project environment.
Quality control correct answers is the process of monitoring and changing project execution to
ensure that activities are being executed as planned and will result in meeting the customer
requirements. It is the monitoring and controlling process that occurs during project execution.
Standards correct answers are requirements that are generally accepted by a group of firms that
produce similar products or services.
Requirements correct answers are what the customer needs to achieve from the completed
project.
Quality audits correct answers are rigorous reviews of the project performance. These reviews
are often completed by groups of experts outside of the project team such as a company's quality
assurance (QA) department or an outside consultant.
positive outcomes of the audit correct answers Identifying issues before we go into production
Identifying best practices that can be adopted by future project teams
Identifying lessons learned that can improve performance on other projects
Identifying problems that can be corrected before additional costs are incurred
Checklists correct answers are one way of monitoring that activities/tasks have been addressed
and one method of assuring that all needed documents are written.
project charters correct answers contain enough information to understand who the project
sponsor and project manager are, the purpose the project, a general idea of the scope, budget, and
schedule.