NUR 460 Exam 1 QUESTIONS WITH
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ANSWERS
Identify the three components of the Institute for Healthcare
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Improvement's Triple Aim. - CORRECT ANSWERS ✔✔Related to \| \| \| \| \| \| \| \|
access, quality, and cost of care.
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Explain how following, leading, and managing are similar and
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different. - CORRECT ANSWERS ✔✔Following: Each member
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contributes optimally, but still listens and follows a peer who is
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leading or managing. \| \| \|
Leading: The use of individual traits and abilities in relationship
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with others, and the ability to act rapidly in an emerging
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situation. Key traits: articulating a vision, seeing possibilities,
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and and communicating effectively.
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Managing: Is the ability to plan, direct, control, and evaluate
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others in situations where the outcomes are known. Key traits:
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Ability to identify recurring issues, persistent and vigilant
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behavior, communication that remain esprit de corps.
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Identify the five domains for leading, managing, and following. -
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CORRECT ANSWERS ✔✔1. Deepening self awareness and
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encouraging others to do the same \| \| \| \| \|
2. Managing emotions in self and others
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3. Motivating others and self
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,4. Being empathetic
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5. Fostering and handling relationships
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Define emotional intelligence. - CORRECT ANSWERS
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✔✔Characterized by social skills, interpersonal competence, \| \| \| \| \| \|
psychological maturity, and emotional awareness that helps \| \| \| \| \| \| \|
people to harmonize to increase their value in the workplace.
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Compare and contrast the different types of leadership theories. -
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CORRECT ANSWERS ✔✔1. Transformational Theory - The
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process in which the leader attends to the needs and motives of
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of followers, so the interaction raises to higher levels of
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motivation. Encourages follower creativity. \| \| \| \|
2. Hierarchy of Needs- Motivated by hierarchy or human needs.
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(food, water, air)
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3. Two-Factor Theory- Hygiene factors such as working conditions,
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salary, status, and security motivate workers by meeting safety
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and security needs. Motivation factors include (achievement,
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recognition, satisfaction of work) \| \| \| \|
4. Expectancy Theory- Individuals perceived needs impact their
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behavior. Motivated behavior is increased if there is a positive
\| \| \| \| \| \| \| \| \| \|
relationship with good performance and outcomes or rewards.
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5. OB Modification- Operant approach, ABC model, 3 step model.
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Antecedent analysis, Behavioral analysis, and Consequence.
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,Explain the different principles of systems thinking theory. -
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CORRECT ANSWERS ✔✔1. Thinking of the "BIG PICTURE"- looks
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past the individual assignment and comprehends the needs of
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all units and residents.
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2. Balancing Short term and Long term Objectives- recognizes
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the consequences of action taken today and the long term
\| \| \| \| \| \| \| \| \| \|
effects of the organization or patient care. How to balance
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decision making. \|
3. Recognizing Dynamic, Complex, and Interdependent nature of
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systems- All things are connected. Patients, families, cost of
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care, communities. \|
4. Using Measurable vs. Non measurable data system-
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Perspective is important, objective and subjective data align with
\| \| \| \| \| \| \| \| \|
each other to produce a better work and care environment.
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Explain the different leadership tasks identified by Gardner. -
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CORRECT ANSWERS ✔✔1. Envisioning goals- Establishing a
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shared vision, visioning patient outcomes.
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2. Affirming values- Connecting thoughts and inner driving forces
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that give purpose.
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3. Motivating- Inspiring patients and families to achieve their
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vision. energizes what we value.
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, 4. Managing- Determining routines and practices that offer
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structure. Priority setting, decision making, and
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5. Achieving workable unity- assisting patient and families at
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achieving optimal functioning. Resolve conflict.
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6. Developing trust- Being clear and direct with patient, and
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honest at all times. Keeping promises.
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7. Explaining- Teaching and interpreting information to promote
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well-being. Willingness to explain and repeat.
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8. Serving as a Symbol- Representing the nursing profession
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positively, and honoring values and beliefs.
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9. Representing the group- Active participation, MAGNET status.
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10. Renewing- Generate energy within. Providing self care to
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enhance the ability to care for staff, patients etc.
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Identify organizations that belong to the primary, secondary, and
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tertiary care parts of the healthcare spectrum. - CORRECT
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ANSWERS ✔✔Primary- Ambulatory care centers, physicians
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offices, preferred providers orgs, nursing centers, independent
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providers orgs, health maintenance orgs, school health clinics.
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\| \| \| \| \| \|
ANSWERS
Identify the three components of the Institute for Healthcare
\| \| \| \| \| \| \| \| \|
Improvement's Triple Aim. - CORRECT ANSWERS ✔✔Related to \| \| \| \| \| \| \| \|
access, quality, and cost of care.
\| \| \| \| \|
Explain how following, leading, and managing are similar and
\| \| \| \| \| \| \| \| \|
different. - CORRECT ANSWERS ✔✔Following: Each member
\| \| \| \| \| \| \|
contributes optimally, but still listens and follows a peer who is
\| \| \| \| \| \| \| \| \| \| \|
leading or managing. \| \| \|
Leading: The use of individual traits and abilities in relationship
\| \| \| \| \| \| \| \| \| \|
with others, and the ability to act rapidly in an emerging
\| \| \| \| \| \| \| \| \| \| \|
situation. Key traits: articulating a vision, seeing possibilities,
\| \| \| \| \| \| \| \|
and and communicating effectively.
\| \| \| \|
Managing: Is the ability to plan, direct, control, and evaluate
\| \| \| \| \| \| \| \| \| \|
others in situations where the outcomes are known. Key traits:
\| \| \| \| \| \| \| \| \| \|
Ability to identify recurring issues, persistent and vigilant
\| \| \| \| \| \| \| \|
behavior, communication that remain esprit de corps.
\| \| \| \| \| \|
Identify the five domains for leading, managing, and following. -
\| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔1. Deepening self awareness and
\| \| \| \| \| \| \|
encouraging others to do the same \| \| \| \| \|
2. Managing emotions in self and others
\| \| \| \| \| \|
3. Motivating others and self
\| \| \| \| \|
,4. Being empathetic
\| \| \|
5. Fostering and handling relationships
\| \| \| \|
Define emotional intelligence. - CORRECT ANSWERS
\| \| \| \| \| \|
✔✔Characterized by social skills, interpersonal competence, \| \| \| \| \| \|
psychological maturity, and emotional awareness that helps \| \| \| \| \| \| \|
people to harmonize to increase their value in the workplace.
\| \| \| \| \| \| \| \| \|
Compare and contrast the different types of leadership theories. -
\| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔1. Transformational Theory - The
\| \| \| \| \| \| \| \|
process in which the leader attends to the needs and motives of
\| \| \| \| \| \| \| \| \| \| \| \|
of followers, so the interaction raises to higher levels of
\| \| \| \| \| \| \| \| \| \|
motivation. Encourages follower creativity. \| \| \| \|
2. Hierarchy of Needs- Motivated by hierarchy or human needs.
\| \| \| \| \| \| \| \| \| \|
(food, water, air)
\| \| \|
3. Two-Factor Theory- Hygiene factors such as working conditions,
\| \| \| \| \| \| \| \|
salary, status, and security motivate workers by meeting safety
\| \| \| \| \| \| \| \| \| \|
and security needs. Motivation factors include (achievement,
\| \| \| \| \| \| \|
recognition, satisfaction of work) \| \| \| \|
4. Expectancy Theory- Individuals perceived needs impact their
\| \| \| \| \| \| \| \|
behavior. Motivated behavior is increased if there is a positive
\| \| \| \| \| \| \| \| \| \|
relationship with good performance and outcomes or rewards.
\| \| \| \| \| \| \| \|
5. OB Modification- Operant approach, ABC model, 3 step model.
\| \| \| \| \| \| \| \| \| \|
Antecedent analysis, Behavioral analysis, and Consequence.
\| \| \| \| \|
,Explain the different principles of systems thinking theory. -
\| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔1. Thinking of the "BIG PICTURE"- looks
\| \| \| \| \| \| \| \| \|
past the individual assignment and comprehends the needs of
\| \| \| \| \| \| \| \| \|
all units and residents.
\| \| \| \|
2. Balancing Short term and Long term Objectives- recognizes
\| \| \| \| \| \| \| \| \|
the consequences of action taken today and the long term
\| \| \| \| \| \| \| \| \| \|
effects of the organization or patient care. How to balance
\| \| \| \| \| \| \| \| \| \|
decision making. \|
3. Recognizing Dynamic, Complex, and Interdependent nature of
\| \| \| \| \| \| \| \|
systems- All things are connected. Patients, families, cost of
\| \| \| \| \| \| \| \| \|
care, communities. \|
4. Using Measurable vs. Non measurable data system-
\| \| \| \| \| \| \| \|
Perspective is important, objective and subjective data align with
\| \| \| \| \| \| \| \| \|
each other to produce a better work and care environment.
\| \| \| \| \| \| \| \| \|
Explain the different leadership tasks identified by Gardner. -
\| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔1. Envisioning goals- Establishing a
\| \| \| \| \| \| \|
shared vision, visioning patient outcomes.
\| \| \| \| \|
2. Affirming values- Connecting thoughts and inner driving forces
\| \| \| \| \| \| \| \| \|
that give purpose.
\| \| \|
3. Motivating- Inspiring patients and families to achieve their
\| \| \| \| \| \| \| \| \|
vision. energizes what we value.
\| \| \| \| \|
, 4. Managing- Determining routines and practices that offer
\| \| \| \| \| \| \| \|
structure. Priority setting, decision making, and
\| \| \| \| \| \|
5. Achieving workable unity- assisting patient and families at
\| \| \| \| \| \| \| \| \|
achieving optimal functioning. Resolve conflict.
\| \| \| \| \|
6. Developing trust- Being clear and direct with patient, and
\| \| \| \| \| \| \| \| \| \|
honest at all times. Keeping promises.
\| \| \| \| \|
7. Explaining- Teaching and interpreting information to promote
\| \| \| \| \| \| \| \|
well-being. Willingness to explain and repeat.
\| \| \| \| \| \|
8. Serving as a Symbol- Representing the nursing profession
\| \| \| \| \| \| \| \| \|
positively, and honoring values and beliefs.
\| \| \| \| \| \|
9. Representing the group- Active participation, MAGNET status.
\| \| \| \| \| \| \| \|
10. Renewing- Generate energy within. Providing self care to
\| \| \| \| \| \| \| \| \|
enhance the ability to care for staff, patients etc.
\| \| \| \| \| \| \| \|
Identify organizations that belong to the primary, secondary, and
\| \| \| \| \| \| \| \| \|
tertiary care parts of the healthcare spectrum. - CORRECT
\| \| \| \| \| \| \| \| \|
ANSWERS ✔✔Primary- Ambulatory care centers, physicians
\| \| \| \| \| \|
offices, preferred providers orgs, nursing centers, independent
\| \| \| \| \| \| \|
providers orgs, health maintenance orgs, school health clinics.
\| \| \| \| \| \| \|
