MBA 776 Exam 2 Darrat: Questions With Detailed
Solutions
What are the three types of business customs? Correct Answer - 1.
cultural imperatives
2. cultural electives
3. cultural exclusives
cultural imperatives Correct Answer - business customs and
expectations that must be met and conformed to or avoided if relationships
are to be successful
"must do" things in another culture like meeting and greeting, or exchange of
business cards in Asian cultures.
Cultural Electives Correct Answer - Relate to areas of behavior or to
customs that cultural aliens may wish to conform to or participate in but that
are not required
"optional activities" (Ex. Drinking aperitifs (strong alcoholic drinks) before
lunch in Czech Republic or coffee in Saudi Arabia. (No offense is taken if one
refuses these cultural customs.)
Cultural Exclusives Correct Answer - customs or behavior patterns
reserved exclusively for the locals and from which the foreigner is barred and
must not participate
Generally, this includes religion and politics. These are things to NEVER
engage in or do when in another culture. (Ex. McDonalds putting Mexico flag
on paper cups was insulting.)
The Impact of American Culture on Management Style: Why focus on
American culture? (3) Correct Answer - 1. Important for Americans to be
aware of the elements of culture influencing decisions and behaviors.
2. For those new to American culture, it is useful to better understand
business associates from the U.S., as the U.S. market is the biggest export
market in the world.
, 3. Since the late 1990s, American business culture has been exported around
the world.
For Americans, a ____ will help adapt to working with associates in other
cultures. Correct Answer - self-awareness
This knowledge will help everyone be more patient while conducting business
across borders. American business culture has been exported around the
world, just as in the 1980s Japanese management practices were imitated
almost everywhere.
American Management Style (7) Correct Answer - 1. Master of Destiny
viewpoint
2. Interdependent enterprise
3. Merit
4. Decisions based on objective analysis
5.Wide sharing in decision making
6. Never-ending quest for improvement
7. Competition is crucial for efficiency
What are the few basic premises that American culture is based on? (3)
Correct Answer - - reward based merit and not group performance
- decisions made objectively not subjectively.
- competitive business environment where continuous improvement is the
goal
Out of Hofstede's cultural values 2 are especially relevant to doing business
cross-culturally. Correct Answer - individualism and power distance
index
Power Distance Index Correct Answer - measures power inequality
between superiors and subordinates within a social system
low: subordinates often challenge bosses
high: subordinates less likely to contradict bosses
Solutions
What are the three types of business customs? Correct Answer - 1.
cultural imperatives
2. cultural electives
3. cultural exclusives
cultural imperatives Correct Answer - business customs and
expectations that must be met and conformed to or avoided if relationships
are to be successful
"must do" things in another culture like meeting and greeting, or exchange of
business cards in Asian cultures.
Cultural Electives Correct Answer - Relate to areas of behavior or to
customs that cultural aliens may wish to conform to or participate in but that
are not required
"optional activities" (Ex. Drinking aperitifs (strong alcoholic drinks) before
lunch in Czech Republic or coffee in Saudi Arabia. (No offense is taken if one
refuses these cultural customs.)
Cultural Exclusives Correct Answer - customs or behavior patterns
reserved exclusively for the locals and from which the foreigner is barred and
must not participate
Generally, this includes religion and politics. These are things to NEVER
engage in or do when in another culture. (Ex. McDonalds putting Mexico flag
on paper cups was insulting.)
The Impact of American Culture on Management Style: Why focus on
American culture? (3) Correct Answer - 1. Important for Americans to be
aware of the elements of culture influencing decisions and behaviors.
2. For those new to American culture, it is useful to better understand
business associates from the U.S., as the U.S. market is the biggest export
market in the world.
, 3. Since the late 1990s, American business culture has been exported around
the world.
For Americans, a ____ will help adapt to working with associates in other
cultures. Correct Answer - self-awareness
This knowledge will help everyone be more patient while conducting business
across borders. American business culture has been exported around the
world, just as in the 1980s Japanese management practices were imitated
almost everywhere.
American Management Style (7) Correct Answer - 1. Master of Destiny
viewpoint
2. Interdependent enterprise
3. Merit
4. Decisions based on objective analysis
5.Wide sharing in decision making
6. Never-ending quest for improvement
7. Competition is crucial for efficiency
What are the few basic premises that American culture is based on? (3)
Correct Answer - - reward based merit and not group performance
- decisions made objectively not subjectively.
- competitive business environment where continuous improvement is the
goal
Out of Hofstede's cultural values 2 are especially relevant to doing business
cross-culturally. Correct Answer - individualism and power distance
index
Power Distance Index Correct Answer - measures power inequality
between superiors and subordinates within a social system
low: subordinates often challenge bosses
high: subordinates less likely to contradict bosses
