NE-BC Certification MONITORING FINAL EXAM QUESTIONS &
DETAILED ANSWERS ALREADY GRADED A+
Autocratic Leader - CORRECT ANSWER >>>Use coercion, authority, punishment and power to
control subordinates (external control)
Democratic Leader - CORRECT ANSWER >>>Drive subordinates to influence change through
participation, involvement in goal setting and collaboration (external control)
Permissive/Laissez-Faire Leader - CORRECT ANSWER >>>Hands-off approach, assume that
people are able to make their own decisions (belief that inspiration to change is internal)
Bureaucratic Leaders - CORRECT ANSWER >>>Rely on organizational policies and rules to
influence behavior of subordinates (belief that inspiration to change is internal)
Transactional Leadership - CORRECT ANSWER >>>Both manager and employee benefit from
their relationship and interactions are meant to achieve balance
Transformational Leadership - CORRECT ANSWER >>>Encourages supportive trust and
selfactualization for all employees. Leader transform the organization through change,
encourages risk-taking. Magnet program is based on this type of leadership
Connective Leadership - CORRECT ANSWER >>>Ability to bring others together as a means of
effecting change. Leaders realize that the whole is greater the the sum of it's parts - achieve
results through collaboration, cooperation, coordination and collegiality
Sole Proprietor - CORRECT ANSWER >>>One individual business owner
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,Partnership - CORRECT ANSWER >>>Two or more individuals as owners - can be general
(shared equally) or limited (one or more partners terms are limited, does not have full
management responsibility)
Chain of Command - CORRECT ANSWER >>>Each unit within an organization is connected to
another, reporting relationships are constrained, with each subsequent layer reporting
administratively to the one immediately above it
Unity of Command - CORRECT ANSWER >>>Each subordinate is accountable to only one
superior
Span of Control - CORRECT ANSWER >>>Defines the scope of responsibility given to a
supervisor/manager. Responsibilities are divided so that goals are accomplished without undue
burden to one person or a unit
Fair Labor Standards Act - CORRECT ANSWER >>>Sets standards for minimum wage, record
keeping, OT and child labor
FMLA - CORRECT ANSWER >>>Unpaid time off and job protection for 12 weeks for medical or
family reasons
Federal Wage Garnishment Law - CORRECT ANSWER >>>restricts the amount of the paycheck
that can be used to pay off a debt, and protects workers from being fired
Civil Rights Act of 1964 - CORRECT ANSWER >>>outlawed discrimination based on race, color,
religion, sex, or national origin
ADA Act - CORRECT ANSWER >>>Prevents discrimination against qualified individuals with
disabilities and requires reasonable accommodations
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, OSHA - Occupational Safety and Health Administration - CORRECT ANSWER >>>Requires
safeguards to prevent occupational exposure and infection control policies (exposure control
plan, universal precautions, sharps disposal, training, exposure evaluation/treatment, Hep B
vaccine for healthcare workers
Workers Compensation - CORRECT ANSWER >>>3 types of benefits for those injured on the job
- cash for lost wages, reimbursement for medical costs, death benefits to survivors (provides
immunity for further liability as accepting benefits waives right to sue)
OBRA - Omnibus Budget Reconciliation Act of 1987 - CORRECT ANSWER >>>Includes nursing
home reform amendments - establishes guidelines for SNFs - physical/mental assessments on
admission, 1 year and with change - 24 hour nursing, nurse aid training, rehab, provider visit
every 30 days for the first 3 months and then every 90 days
Ombudsman Program - CORRECT ANSWER >>>Part of the Older Americans Act OOA, providing
services to residents of nursing homes to ensure care meets standards
EMTLA - Emergency Medical Treatment Act (and active labor) - CORRECT ANSWER
>>>Requires stabilization of patient with emergency conditions or active labor prior to transfer -
transfer is indicated if specialty services are not available - initial screening must be completed
before asking for insurance info and patient must be stable for transport
Collective Bargaining - CORRECT ANSWER >>>Negotiations between representatives of labor
unions and management to determine pay and acceptable working conditions.
Distributive Bargaining - CORRECT ANSWER >>>Competitive process in which one side wins and
the other loses (zero-sum, win-lose)
Integrative Bargaining - CORRECT ANSWER >>>Collaborative process (win-win)
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DETAILED ANSWERS ALREADY GRADED A+
Autocratic Leader - CORRECT ANSWER >>>Use coercion, authority, punishment and power to
control subordinates (external control)
Democratic Leader - CORRECT ANSWER >>>Drive subordinates to influence change through
participation, involvement in goal setting and collaboration (external control)
Permissive/Laissez-Faire Leader - CORRECT ANSWER >>>Hands-off approach, assume that
people are able to make their own decisions (belief that inspiration to change is internal)
Bureaucratic Leaders - CORRECT ANSWER >>>Rely on organizational policies and rules to
influence behavior of subordinates (belief that inspiration to change is internal)
Transactional Leadership - CORRECT ANSWER >>>Both manager and employee benefit from
their relationship and interactions are meant to achieve balance
Transformational Leadership - CORRECT ANSWER >>>Encourages supportive trust and
selfactualization for all employees. Leader transform the organization through change,
encourages risk-taking. Magnet program is based on this type of leadership
Connective Leadership - CORRECT ANSWER >>>Ability to bring others together as a means of
effecting change. Leaders realize that the whole is greater the the sum of it's parts - achieve
results through collaboration, cooperation, coordination and collegiality
Sole Proprietor - CORRECT ANSWER >>>One individual business owner
1|Page
,Partnership - CORRECT ANSWER >>>Two or more individuals as owners - can be general
(shared equally) or limited (one or more partners terms are limited, does not have full
management responsibility)
Chain of Command - CORRECT ANSWER >>>Each unit within an organization is connected to
another, reporting relationships are constrained, with each subsequent layer reporting
administratively to the one immediately above it
Unity of Command - CORRECT ANSWER >>>Each subordinate is accountable to only one
superior
Span of Control - CORRECT ANSWER >>>Defines the scope of responsibility given to a
supervisor/manager. Responsibilities are divided so that goals are accomplished without undue
burden to one person or a unit
Fair Labor Standards Act - CORRECT ANSWER >>>Sets standards for minimum wage, record
keeping, OT and child labor
FMLA - CORRECT ANSWER >>>Unpaid time off and job protection for 12 weeks for medical or
family reasons
Federal Wage Garnishment Law - CORRECT ANSWER >>>restricts the amount of the paycheck
that can be used to pay off a debt, and protects workers from being fired
Civil Rights Act of 1964 - CORRECT ANSWER >>>outlawed discrimination based on race, color,
religion, sex, or national origin
ADA Act - CORRECT ANSWER >>>Prevents discrimination against qualified individuals with
disabilities and requires reasonable accommodations
2|Page
, OSHA - Occupational Safety and Health Administration - CORRECT ANSWER >>>Requires
safeguards to prevent occupational exposure and infection control policies (exposure control
plan, universal precautions, sharps disposal, training, exposure evaluation/treatment, Hep B
vaccine for healthcare workers
Workers Compensation - CORRECT ANSWER >>>3 types of benefits for those injured on the job
- cash for lost wages, reimbursement for medical costs, death benefits to survivors (provides
immunity for further liability as accepting benefits waives right to sue)
OBRA - Omnibus Budget Reconciliation Act of 1987 - CORRECT ANSWER >>>Includes nursing
home reform amendments - establishes guidelines for SNFs - physical/mental assessments on
admission, 1 year and with change - 24 hour nursing, nurse aid training, rehab, provider visit
every 30 days for the first 3 months and then every 90 days
Ombudsman Program - CORRECT ANSWER >>>Part of the Older Americans Act OOA, providing
services to residents of nursing homes to ensure care meets standards
EMTLA - Emergency Medical Treatment Act (and active labor) - CORRECT ANSWER
>>>Requires stabilization of patient with emergency conditions or active labor prior to transfer -
transfer is indicated if specialty services are not available - initial screening must be completed
before asking for insurance info and patient must be stable for transport
Collective Bargaining - CORRECT ANSWER >>>Negotiations between representatives of labor
unions and management to determine pay and acceptable working conditions.
Distributive Bargaining - CORRECT ANSWER >>>Competitive process in which one side wins and
the other loses (zero-sum, win-lose)
Integrative Bargaining - CORRECT ANSWER >>>Collaborative process (win-win)
3|Page
