SUPPLY CHAIN MANAGEMENT EXAM
QUESTIONS AND 100% CORRECT
ANSWERS!!
Each stage in a supply chain is connected through the flow of products, information, and
funds. These flows often occur in both directions and are usually managed by
one of the stages.
A supply chain features a constant flow of
information, product and funds.
Which set of supply chain flows is correctly described?
Information and product both flow upstream and downstream in a supply chain.
Which statement about supply chains is best?
Flows in a supply chain may be managed by an intermediary.
Which sequence of stages is typical for product flow in a supply chain?
Supplier → Manufacturer → Distributor
Supply chain surplus involves what two parts?
Customer value and supply chain cost
For any supply chain, the source of revenue is generated by
the customer.
Customer value is
the sum of the supply chain surplus and supply chain cost.
The objective of every supply chain is to
maximize the overall value generated.
Retailing in the United States is largely
,consolidated.
For any supply chain,
there is only one source of revenue, the customer.
Webvan designed a supply chain with large warehouses in several major cities in the
United States, from which groceries were delivered to customer homes. They failed partly
because of
higher labor costs for picking orders.
A key issue facing Toyota is
design of its global production and distribution network.
Walmart's supply chain features clusters of stores around distribution centers, which
facilitates
frequent but inexpensive replenishment at the stores.
Which of these statements about Dell's supply chain is best?
Dell's initial success was largely driven by their Assembly→Customer supply chain linkage.
The decision phases in a supply chain include
supply chain operation.
A company would decide whether to outsource or perform a supply chain function in-
house during the
design phase.
The supply chain strategy category would include a decision about
how large the warehouse in Kokomo should be.
The profitability of a supply chain is impacted primarily by the
design, planning and operation categories of decisions.
The time horizon of the operation phase is typically
, weekly or daily.
The cycle view of a supply chain holds that
the processes in a supply chain are divided into a series of activities performed at the interface
between successive stages.
The push/pull view of a supply chain holds that
the processes in a supply chain are divided into 2 categories depending on whether they are
initiated in response to or in anticipation of customer orders.
The customer order cycle occurs at the
customer/retailer interface.
Customer arrival refers to
the point in time when the customer has access to choices and makes a decision regarding a
purchase.
The objective of the customer arrival process is to
maximize the conversion of customer arrivals to customer orders.
Customer order entry is
the customer informing the retailer of what they want to purchase and the retailer allocating
product to the customer.
The objective of customer order entry is to
ensure that orders are quickly and accurately entered and communicated to other affected supply
chain processes.
Customer order fulfillment refers to
the process where product is prepared and sent to the customer.
The objective of customer order fulfillment is to
get the correct orders to customers by the promised due date at the lowest possible cost.
QUESTIONS AND 100% CORRECT
ANSWERS!!
Each stage in a supply chain is connected through the flow of products, information, and
funds. These flows often occur in both directions and are usually managed by
one of the stages.
A supply chain features a constant flow of
information, product and funds.
Which set of supply chain flows is correctly described?
Information and product both flow upstream and downstream in a supply chain.
Which statement about supply chains is best?
Flows in a supply chain may be managed by an intermediary.
Which sequence of stages is typical for product flow in a supply chain?
Supplier → Manufacturer → Distributor
Supply chain surplus involves what two parts?
Customer value and supply chain cost
For any supply chain, the source of revenue is generated by
the customer.
Customer value is
the sum of the supply chain surplus and supply chain cost.
The objective of every supply chain is to
maximize the overall value generated.
Retailing in the United States is largely
,consolidated.
For any supply chain,
there is only one source of revenue, the customer.
Webvan designed a supply chain with large warehouses in several major cities in the
United States, from which groceries were delivered to customer homes. They failed partly
because of
higher labor costs for picking orders.
A key issue facing Toyota is
design of its global production and distribution network.
Walmart's supply chain features clusters of stores around distribution centers, which
facilitates
frequent but inexpensive replenishment at the stores.
Which of these statements about Dell's supply chain is best?
Dell's initial success was largely driven by their Assembly→Customer supply chain linkage.
The decision phases in a supply chain include
supply chain operation.
A company would decide whether to outsource or perform a supply chain function in-
house during the
design phase.
The supply chain strategy category would include a decision about
how large the warehouse in Kokomo should be.
The profitability of a supply chain is impacted primarily by the
design, planning and operation categories of decisions.
The time horizon of the operation phase is typically
, weekly or daily.
The cycle view of a supply chain holds that
the processes in a supply chain are divided into a series of activities performed at the interface
between successive stages.
The push/pull view of a supply chain holds that
the processes in a supply chain are divided into 2 categories depending on whether they are
initiated in response to or in anticipation of customer orders.
The customer order cycle occurs at the
customer/retailer interface.
Customer arrival refers to
the point in time when the customer has access to choices and makes a decision regarding a
purchase.
The objective of the customer arrival process is to
maximize the conversion of customer arrivals to customer orders.
Customer order entry is
the customer informing the retailer of what they want to purchase and the retailer allocating
product to the customer.
The objective of customer order entry is to
ensure that orders are quickly and accurately entered and communicated to other affected supply
chain processes.
Customer order fulfillment refers to
the process where product is prepared and sent to the customer.
The objective of customer order fulfillment is to
get the correct orders to customers by the promised due date at the lowest possible cost.
