MIE 330 Exam 1 Study Guide Exam
questions with correct answers
Human |Resource |Management |(HRM) |- |CORRECT |ANSWER✔✔-The |policies, |practices, |and |
systems |that |influence |employees
o |Behavior
o |Attitudes
o |Performance
Employees |and |customers |tend |to |be |more |satisfied |when... |- |CORRECT |ANSWER✔✔-o |the |
companies |tend |to...
♣ |Be |more |innovative
♣ |Have |greater |productivity
♣ |Develop |a |more |favorable |reputation |in |the |community
Human |capital |- |CORRECT |ANSWER✔✔-• |an |organization's |employees |described |in |terms |of |
their:
o |Training
o |Experience
o |Judgment
o |Intelligence
o |Relationships
o |Insight
The |concept |of |HRM |implies |that |employees |are... |- |CORRECT |ANSWER✔✔-resources |of |the |
employer
,HRM |and |Sustainable |Competitive |Advantage |- |CORRECT |ANSWER✔✔-An |organization |can |
succeed |if |it |has |sustainable |competitive |advantage
HR |give |organizations |advantages |because... |- |CORRECT |ANSWER✔✔-human |resources |are |
valuable, |cannot |be |imitated, |have |no |good |substitutes |and |with |needed |skills |and |knowledge |
are |sometimes |rare.
High-Performance |Work |System |- |CORRECT |ANSWER✔✔-An |organization |in |which |technology, |
organizational |structure, |people, |and |processes |all |work |together |to |give |an |organization |a |
competitive |advantage.
Administrative |services |and |transactions |- |CORRECT |ANSWER✔✔-Handling |administrative |
tasks |(for |example, |hiring |employees |and |answering |questions |about |benefits) |efficiently |and |
with |a |commitment |to |quality.
Business |partner |services |- |CORRECT |ANSWER✔✔-Developing |effective |HR |systems |that |help |
the |organization |meet |its |goals |for |attracting, |keeping, |and |developing |people |with |the |skills |it
|needs. |To |be |effective, |HR |people |must |understand |the |business |so |it |can |understand |what |
the |business |needs.
Strategic |partner |- |CORRECT |ANSWER✔✔-Contributing |to |the |company's |strategy |through |an |
understanding |of |its |existing |and |needed |human |resources |and |ways |HR |practices |can |give |the
|company |a |competitive |advantage. |For |strategic |ideas |to |be |effective, |HR |must |understand |
the |business, |its |industry, |and |its |competitors.
Job |Analysis |- |CORRECT |ANSWER✔✔-Process |of |getting |detailed |information |about |jobs.
Job |Design |- |CORRECT |ANSWER✔✔-Process |of |defining |the |way |work |will |be |performed |and |
the |tasks |that |a |given |job |requires.
, Recruitment |- |CORRECT |ANSWER✔✔-The |process |through |which |the |organization |seeks |
applicants |for |potential |employment.
Selection |- |CORRECT |ANSWER✔✔-The |process |by |which |the |organization |attempts |to |identify |
applicants |with |the |necessary |knowledge, |skills, |abilities, |and |other |characteristics |that |will |
help |the |organization |achieve |its |goals.
Training |Employees |- |CORRECT |ANSWER✔✔-A |planned |effort |to |enable |employees |to |learn |
job-related |knowledge, |skills, |and |behavior.
Development |- |CORRECT |ANSWER✔✔-Acquisition |of |knowledge, |skills, |and |behaviors |that |
improve |an |employee's |ability |to |meet |changes |in |job |requirements |and |in |customer |demands
Performance |Management |- |CORRECT |ANSWER✔✔-The |process |of |ensuring |that |employees' |
activities |and |outputs |match |the |organization's |goals.
Planning |Pay |& |Benefits |- |CORRECT |ANSWER✔✔-o |How |much |salary, |wages |bonuses, |
commissions, |and |other |performance-related |pay |to |offer
o |Which |benefits |to |offer |and |how |much |of |the |cost |will |be |shared |by |employees
Administering |Pay |& |Benefits |- |CORRECT |ANSWER✔✔-o |Systems |for |keeping |track |of |
employees' |earnings |and |benefits |are |needed.
o |Employees |need |information |about |their |benefits |plan.
o |Extensive |record |keeping |and |reporting |is |needed.
questions with correct answers
Human |Resource |Management |(HRM) |- |CORRECT |ANSWER✔✔-The |policies, |practices, |and |
systems |that |influence |employees
o |Behavior
o |Attitudes
o |Performance
Employees |and |customers |tend |to |be |more |satisfied |when... |- |CORRECT |ANSWER✔✔-o |the |
companies |tend |to...
♣ |Be |more |innovative
♣ |Have |greater |productivity
♣ |Develop |a |more |favorable |reputation |in |the |community
Human |capital |- |CORRECT |ANSWER✔✔-• |an |organization's |employees |described |in |terms |of |
their:
o |Training
o |Experience
o |Judgment
o |Intelligence
o |Relationships
o |Insight
The |concept |of |HRM |implies |that |employees |are... |- |CORRECT |ANSWER✔✔-resources |of |the |
employer
,HRM |and |Sustainable |Competitive |Advantage |- |CORRECT |ANSWER✔✔-An |organization |can |
succeed |if |it |has |sustainable |competitive |advantage
HR |give |organizations |advantages |because... |- |CORRECT |ANSWER✔✔-human |resources |are |
valuable, |cannot |be |imitated, |have |no |good |substitutes |and |with |needed |skills |and |knowledge |
are |sometimes |rare.
High-Performance |Work |System |- |CORRECT |ANSWER✔✔-An |organization |in |which |technology, |
organizational |structure, |people, |and |processes |all |work |together |to |give |an |organization |a |
competitive |advantage.
Administrative |services |and |transactions |- |CORRECT |ANSWER✔✔-Handling |administrative |
tasks |(for |example, |hiring |employees |and |answering |questions |about |benefits) |efficiently |and |
with |a |commitment |to |quality.
Business |partner |services |- |CORRECT |ANSWER✔✔-Developing |effective |HR |systems |that |help |
the |organization |meet |its |goals |for |attracting, |keeping, |and |developing |people |with |the |skills |it
|needs. |To |be |effective, |HR |people |must |understand |the |business |so |it |can |understand |what |
the |business |needs.
Strategic |partner |- |CORRECT |ANSWER✔✔-Contributing |to |the |company's |strategy |through |an |
understanding |of |its |existing |and |needed |human |resources |and |ways |HR |practices |can |give |the
|company |a |competitive |advantage. |For |strategic |ideas |to |be |effective, |HR |must |understand |
the |business, |its |industry, |and |its |competitors.
Job |Analysis |- |CORRECT |ANSWER✔✔-Process |of |getting |detailed |information |about |jobs.
Job |Design |- |CORRECT |ANSWER✔✔-Process |of |defining |the |way |work |will |be |performed |and |
the |tasks |that |a |given |job |requires.
, Recruitment |- |CORRECT |ANSWER✔✔-The |process |through |which |the |organization |seeks |
applicants |for |potential |employment.
Selection |- |CORRECT |ANSWER✔✔-The |process |by |which |the |organization |attempts |to |identify |
applicants |with |the |necessary |knowledge, |skills, |abilities, |and |other |characteristics |that |will |
help |the |organization |achieve |its |goals.
Training |Employees |- |CORRECT |ANSWER✔✔-A |planned |effort |to |enable |employees |to |learn |
job-related |knowledge, |skills, |and |behavior.
Development |- |CORRECT |ANSWER✔✔-Acquisition |of |knowledge, |skills, |and |behaviors |that |
improve |an |employee's |ability |to |meet |changes |in |job |requirements |and |in |customer |demands
Performance |Management |- |CORRECT |ANSWER✔✔-The |process |of |ensuring |that |employees' |
activities |and |outputs |match |the |organization's |goals.
Planning |Pay |& |Benefits |- |CORRECT |ANSWER✔✔-o |How |much |salary, |wages |bonuses, |
commissions, |and |other |performance-related |pay |to |offer
o |Which |benefits |to |offer |and |how |much |of |the |cost |will |be |shared |by |employees
Administering |Pay |& |Benefits |- |CORRECT |ANSWER✔✔-o |Systems |for |keeping |track |of |
employees' |earnings |and |benefits |are |needed.
o |Employees |need |information |about |their |benefits |plan.
o |Extensive |record |keeping |and |reporting |is |needed.
