WGU C483
WGU C483 - Principles of Management Exam
Study Guide Questions and Answers 2025
A style of dealing with conflict involving cooperation on behalf of the other party
but not being assertive about one's own interests -Correct Answer
✔Accommodation
The expectation that employees will perform a job, take corrective action when
necessary, and report upward on the status and quality of their performance -
Correct Answer ✔Accountability
Procedures used to verify accounting reports and statements -Correct Answer
✔Accounting audits
One firm buying another -Correct Answer ✔Acquisition
A method of cost accounting designed to identify streams of activity and then to
allocate costs across particular business processes according to the amount of time
employees devote to particular activities -Correct Answer ✔Activity-based costing
(ABC)
Companies that take the current industry structure and its evolution as givens, and
choose where to compete -Correct Answer ✔Adapters
When a seemingly neutral employment practice has a disproportionately negative
effect on a protected group -Correct Answer ✔Adverse impact
Charging fees to advertise on a site -Correct Answer ✔Advertising support model
Emotional disagreement directed toward other people -Correct Answer ✔Affective
conflict
WGU C483
,WGU C483
Charging fees to direct site visitors to other companies' sites -Correct Answer
✔Affiliate model
Special efforts to recruit and hire qualified members of groups that have been
discriminated against in the past -Correct Answer ✔Affirmative action
A frank and open-minded discussion of four basic questions aimed at continuous
improvement -Correct Answer ✔After-action review
A human needs theory postulating that people have three basic sets of needs that
can operate simultaneously (Existence, Relatedness and Growth) -Correct Answer
✔Alderfer's ERG theory
The use of a neutral third party to resolve a labor dispute -Correct Answer
✔Arbitration
A managerial performance test in which candidates participate in a variety of
exercises and situations -Correct Answer ✔Assessment center
The values of the various items the corporation owns -Correct Answer ✔Assets
A style in which the leader is true to himself or herself while leading -Correct
Answer ✔Authentic leadership
The legitimate right to make decisions and to tell other people what to do -Correct
Answer ✔Authority
A form of leadership in which the leader makes decisions on his or her own and
then announces those decisions to the group -Correct Answer ✔Autocratic
leadership
Groups that control decisions about and execution of a complete range of tasks -
Correct Answer ✔Autonomous work groups
WGU C483
,WGU C483
A reaction to conflict that involves ignoring the problem by doing nothing at all or
deemphasizing the disagreement -Correct Answer ✔Avoidance
Control system combining four sets of performance measures: financial, customer,
business process, and learning and growth -Correct Answer ✔Balanced scorecard
A report that shows the financial picture of a company at a given time and itemizes
assets, liabilities, and stockholders' equity -Correct Answer ✔Balance sheet
Conditions that prevent new companies from entering an industry -Correct Answer
✔Barriers to entry
A leadership perspective that attempts to identify what good leaders do—that is,
what behaviors they exhibit -Correct Answer ✔Behavioral approach
The process of comparing an organization's practices and technologies with those
of other companies -Correct Answer ✔Benchmarking
Informal work on projects, other than those officially assigned, of employees' own
choosing and initiative -Correct Answer ✔Bootlegging
Organization in which there are no barriers to information flow -Correct Answer
✔Boundaryless organization
Interacting with people in other groups, thus creating linkages between groups -
Correct Answer ✔Boundary-spanning
A less-than-perfect form of rationality in which decision makers cannot be
perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed -Correct Answer ✔Bounded rationality
WGU C483
, WGU C483
A process in which group members generate as many ideas about a problem as
they can; criticism is withheld until all ideas have been proposed -Correct Answer
✔Brainstorming
A person who assembles and coordinates participants in a network -Correct
Answer ✔Broker
The process of investigating what is being done and comparing the results with the
corresponding budget data to verify accomplishments or remedy differences; also
called budgetary controlling -Correct Answer ✔Budgeting
Creating supplies of excess resources in case of unpredictable needs -Correct
Answer ✔Buffering
The use of rules, regulations, and authority to guide performance -Correct Answer
✔Bureaucratic control
Organization that provides support and advice to help young businesses grow -
Correct Answer ✔Business accelerators
The moral principles and standards that guide behavior in the world of business -
Correct Answer ✔Business ethics
Protected environments for new, small businesses -Correct Answer ✔Business
incubators
A formal planning step that focuses on the entire venture and describes all the
elements involved in starting it -Correct Answer ✔Business plan
The major actions by which a business competes in a particular industry or market
-Correct Answer ✔Business strategy
WGU C483
WGU C483 - Principles of Management Exam
Study Guide Questions and Answers 2025
A style of dealing with conflict involving cooperation on behalf of the other party
but not being assertive about one's own interests -Correct Answer
✔Accommodation
The expectation that employees will perform a job, take corrective action when
necessary, and report upward on the status and quality of their performance -
Correct Answer ✔Accountability
Procedures used to verify accounting reports and statements -Correct Answer
✔Accounting audits
One firm buying another -Correct Answer ✔Acquisition
A method of cost accounting designed to identify streams of activity and then to
allocate costs across particular business processes according to the amount of time
employees devote to particular activities -Correct Answer ✔Activity-based costing
(ABC)
Companies that take the current industry structure and its evolution as givens, and
choose where to compete -Correct Answer ✔Adapters
When a seemingly neutral employment practice has a disproportionately negative
effect on a protected group -Correct Answer ✔Adverse impact
Charging fees to advertise on a site -Correct Answer ✔Advertising support model
Emotional disagreement directed toward other people -Correct Answer ✔Affective
conflict
WGU C483
,WGU C483
Charging fees to direct site visitors to other companies' sites -Correct Answer
✔Affiliate model
Special efforts to recruit and hire qualified members of groups that have been
discriminated against in the past -Correct Answer ✔Affirmative action
A frank and open-minded discussion of four basic questions aimed at continuous
improvement -Correct Answer ✔After-action review
A human needs theory postulating that people have three basic sets of needs that
can operate simultaneously (Existence, Relatedness and Growth) -Correct Answer
✔Alderfer's ERG theory
The use of a neutral third party to resolve a labor dispute -Correct Answer
✔Arbitration
A managerial performance test in which candidates participate in a variety of
exercises and situations -Correct Answer ✔Assessment center
The values of the various items the corporation owns -Correct Answer ✔Assets
A style in which the leader is true to himself or herself while leading -Correct
Answer ✔Authentic leadership
The legitimate right to make decisions and to tell other people what to do -Correct
Answer ✔Authority
A form of leadership in which the leader makes decisions on his or her own and
then announces those decisions to the group -Correct Answer ✔Autocratic
leadership
Groups that control decisions about and execution of a complete range of tasks -
Correct Answer ✔Autonomous work groups
WGU C483
,WGU C483
A reaction to conflict that involves ignoring the problem by doing nothing at all or
deemphasizing the disagreement -Correct Answer ✔Avoidance
Control system combining four sets of performance measures: financial, customer,
business process, and learning and growth -Correct Answer ✔Balanced scorecard
A report that shows the financial picture of a company at a given time and itemizes
assets, liabilities, and stockholders' equity -Correct Answer ✔Balance sheet
Conditions that prevent new companies from entering an industry -Correct Answer
✔Barriers to entry
A leadership perspective that attempts to identify what good leaders do—that is,
what behaviors they exhibit -Correct Answer ✔Behavioral approach
The process of comparing an organization's practices and technologies with those
of other companies -Correct Answer ✔Benchmarking
Informal work on projects, other than those officially assigned, of employees' own
choosing and initiative -Correct Answer ✔Bootlegging
Organization in which there are no barriers to information flow -Correct Answer
✔Boundaryless organization
Interacting with people in other groups, thus creating linkages between groups -
Correct Answer ✔Boundary-spanning
A less-than-perfect form of rationality in which decision makers cannot be
perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed -Correct Answer ✔Bounded rationality
WGU C483
, WGU C483
A process in which group members generate as many ideas about a problem as
they can; criticism is withheld until all ideas have been proposed -Correct Answer
✔Brainstorming
A person who assembles and coordinates participants in a network -Correct
Answer ✔Broker
The process of investigating what is being done and comparing the results with the
corresponding budget data to verify accomplishments or remedy differences; also
called budgetary controlling -Correct Answer ✔Budgeting
Creating supplies of excess resources in case of unpredictable needs -Correct
Answer ✔Buffering
The use of rules, regulations, and authority to guide performance -Correct Answer
✔Bureaucratic control
Organization that provides support and advice to help young businesses grow -
Correct Answer ✔Business accelerators
The moral principles and standards that guide behavior in the world of business -
Correct Answer ✔Business ethics
Protected environments for new, small businesses -Correct Answer ✔Business
incubators
A formal planning step that focuses on the entire venture and describes all the
elements involved in starting it -Correct Answer ✔Business plan
The major actions by which a business competes in a particular industry or market
-Correct Answer ✔Business strategy
WGU C483
