TEST BANK For Essentials of Nursing Leadership
& Management 8th Edition
What is the best approach for a nurse manager to implement changes for older adult
patients using complexity principles? - ANSWER: Engage involved staff at all levels in
the decision-making process.
According to complexity theory, how should decision-making occur within a healthcare
system? - ANSWER: Decision-making should occur throughout the systems,
involving all levels of staff.
What is the best approach to satisfy the needs of a nurse who frequently calls in sick
due to a family health issue, according to Maslow's need hierarchy theory? -
ANSWER: Work with the nurse, staffing office, and other nurses to arrange his
scheduled days off around his wife's treatments.
Why is placing a nurse on unpaid leave not a suitable option when considering
Maslow's hierarchy of needs? - ANSWER: It may threaten the nurse's capacity to
meet physiological needs and demotivate him.
What should a unit manager do when a grievance requires mediation and the staff
nurse is calling the manager's actions unfair? - ANSWER: Ask each party to examine
their own motives and issues in the conflict.
What is the purpose of examining the real issues of all parties during conflict resolution?
- ANSWER: To address the interests and involvement of participants in the conflict.
What is the appropriate next step if a unit manager and staff nurse cannot reach a
resolution after a negotiation session? - ANSWER: Arrange another meeting in a
week's time to allow a cooling-off period.
What competency is emphasized in the scenarios regarding communication and
relationship-building? - ANSWER: AONE competency.
What is the significance of involving all levels of staff in decision-making according to
complexity theory? - ANSWER: Every voice counts, and it enhances system
interaction and adaptation.
How can a nurse manager address the staffing needs while considering a nurse's
personal circumstances? - ANSWER: By arranging schedules that accommodate the
nurse's family responsibilities.
#$%^$%
, TEST BANK For Essentials of Nursing Leadership
& Management 8th Edition
What does Maslow's need hierarchy theory suggest about meeting the needs of staff
and patients? - ANSWER: It emphasizes the importance of satisfying basic needs to
ensure motivation and care quality.
What role does mediation play in resolving grievances in a nursing context? -
ANSWER: It facilitates communication and understanding between conflicting parties.
Why is it important for a nurse manager to sympathize with a nurse's personal
challenges? - ANSWER: It helps in building rapport and addressing the nurse's
emotional needs.
What is the potential impact of unsatisfactory coverage of shifts on patient care? -
ANSWER: It could threaten the needs of staff to feel competent and affect patient
care quality.
What should a nurse manager consider when assessing the unique needs of older adult
patients? - ANSWER: The manager should involve staff in assessment and planning
to ensure comprehensive care.
What is the primary focus of complexity theory in healthcare management? -
ANSWER: The interaction and adaptation of systems rather than a strict hierarchical
approach.
How does a nurse manager's hierarchical position influence decision-making in a
healthcare setting? - ANSWER: It can be leveraged to involve staff in assessment
and planning but should not dominate the process.
What is the importance of communication in conflict resolution among nursing staff? -
ANSWER: Effective communication helps clarify issues and fosters understanding
between parties.
What is the expected outcome of involving another staff nurse in a mediation session? -
ANSWER: To provide clarity and support in resolving the conflict.
How can a nurse manager ensure that patient care is not compromised when staff face
personal challenges? - ANSWER: By being flexible with scheduling and providing
support to staff.
What is the role of empathy in managing nursing staff's personal and professional
challenges? - ANSWER: Empathy helps in understanding staff needs and promoting
a supportive work environment.
#$%^$%
& Management 8th Edition
What is the best approach for a nurse manager to implement changes for older adult
patients using complexity principles? - ANSWER: Engage involved staff at all levels in
the decision-making process.
According to complexity theory, how should decision-making occur within a healthcare
system? - ANSWER: Decision-making should occur throughout the systems,
involving all levels of staff.
What is the best approach to satisfy the needs of a nurse who frequently calls in sick
due to a family health issue, according to Maslow's need hierarchy theory? -
ANSWER: Work with the nurse, staffing office, and other nurses to arrange his
scheduled days off around his wife's treatments.
Why is placing a nurse on unpaid leave not a suitable option when considering
Maslow's hierarchy of needs? - ANSWER: It may threaten the nurse's capacity to
meet physiological needs and demotivate him.
What should a unit manager do when a grievance requires mediation and the staff
nurse is calling the manager's actions unfair? - ANSWER: Ask each party to examine
their own motives and issues in the conflict.
What is the purpose of examining the real issues of all parties during conflict resolution?
- ANSWER: To address the interests and involvement of participants in the conflict.
What is the appropriate next step if a unit manager and staff nurse cannot reach a
resolution after a negotiation session? - ANSWER: Arrange another meeting in a
week's time to allow a cooling-off period.
What competency is emphasized in the scenarios regarding communication and
relationship-building? - ANSWER: AONE competency.
What is the significance of involving all levels of staff in decision-making according to
complexity theory? - ANSWER: Every voice counts, and it enhances system
interaction and adaptation.
How can a nurse manager address the staffing needs while considering a nurse's
personal circumstances? - ANSWER: By arranging schedules that accommodate the
nurse's family responsibilities.
#$%^$%
, TEST BANK For Essentials of Nursing Leadership
& Management 8th Edition
What does Maslow's need hierarchy theory suggest about meeting the needs of staff
and patients? - ANSWER: It emphasizes the importance of satisfying basic needs to
ensure motivation and care quality.
What role does mediation play in resolving grievances in a nursing context? -
ANSWER: It facilitates communication and understanding between conflicting parties.
Why is it important for a nurse manager to sympathize with a nurse's personal
challenges? - ANSWER: It helps in building rapport and addressing the nurse's
emotional needs.
What is the potential impact of unsatisfactory coverage of shifts on patient care? -
ANSWER: It could threaten the needs of staff to feel competent and affect patient
care quality.
What should a nurse manager consider when assessing the unique needs of older adult
patients? - ANSWER: The manager should involve staff in assessment and planning
to ensure comprehensive care.
What is the primary focus of complexity theory in healthcare management? -
ANSWER: The interaction and adaptation of systems rather than a strict hierarchical
approach.
How does a nurse manager's hierarchical position influence decision-making in a
healthcare setting? - ANSWER: It can be leveraged to involve staff in assessment
and planning but should not dominate the process.
What is the importance of communication in conflict resolution among nursing staff? -
ANSWER: Effective communication helps clarify issues and fosters understanding
between parties.
What is the expected outcome of involving another staff nurse in a mediation session? -
ANSWER: To provide clarity and support in resolving the conflict.
How can a nurse manager ensure that patient care is not compromised when staff face
personal challenges? - ANSWER: By being flexible with scheduling and providing
support to staff.
What is the role of empathy in managing nursing staff's personal and professional
challenges? - ANSWER: Empathy helps in understanding staff needs and promoting
a supportive work environment.
#$%^$%
