Complete Solutions|Latest Update
recruiting pool, looking for people to apply through:
-executive search firms
-universities
-own website
-employee sites
-employee referral
KSAs Knowledge, Skills, Abilities
Job Description lists tasks, duties, and responsibilities
Job Specifications qualifications needed to perform the job successfully
selection going through interviews, hiring the most qualified person
Civil Rights Act 1964 -can't be asked about sexual orientation, religion, race, color,
nationality, or age during an interview
Bonafide Occupational qualifications job related exceptions
, EX: if a jewish man is interviewing for the role of catholic priest you can exclude him
Forecasting -how many new employees
-type: KSAs
controlling performance management: individual employee
company level: finances, sales, quality
Performance function of ability, motivation, and environment
balanced score card used to measure companies' success
-customer perspective
-financial perspective
-international business processes perspective
-learning and growth perspective
ROI return on investment
What is the best way to hire people? Employee referrals
terminable offenses -drunk/drugged
-fighting