BCS FOUNDATION BUSINESS ANALYSIS EXAM QUESTIONS AND
ANSWERS
successful business change? 3 things - CORRECT ANSWER✅✅uncover root causes of problems
identify issues to be addressed
ensure any solution aligns with business needs
what is included in the Business Change lifecycle? 6 things - CORRECT ANSWER✅✅Alignment
Definition
Design
Implementation
Realisation
(all linked to the business case)
what is CBAM? - CORRECT ANSWER✅✅Concerns Based Adoption Model
in BCL what is alignment? - CORRECT ANSWER✅✅Strategic analysis of the organisation to the external
ever changing environment
in BCL what is definition? - CORRECT ANSWER✅✅Analysis of the opinions, concerns, knowledge and
ideas in order to identify quantifiable supporting data
in BCL what is design? - CORRECT ANSWER✅✅Changing business processes, IT, operations, job
descriptions. Creating and testing before roll out
in BCL what is implementation? - CORRECT ANSWER✅✅Change management with supporting
documentation for training and support
in BCL what is realisation? - CORRECT ANSWER✅✅Looking retrospectively at the business case to
ensure planned benefits accrue and benefits are realised
,what is strategic analysis? - CORRECT ANSWER✅✅-Typically the work of Strategic Analysts and Senior
managers
-should have access to organisation strategy in order produce processes and IT systems solutions
-use of technology to drive business change
what is business analysis? - CORRECT ANSWER✅✅-investigate business systems
- resolve localised business issues
-consider processes, IT systems, and resources
-recommend with supporting business case business improvement options
what is systems analysis? - CORRECT ANSWER✅✅- analysing and specifying IT system requirements
-consider options for the IT solution
-often referred to as System Designers and Developers
what is the holisitic approach? - CORRECT ANSWER✅✅-root causes, not symptoms
-Business improvement, not IT change
- Options, not solutions
- Feasible, contributing requirements, not all requests
-the entire business change lifecycle, not just requirements definition
-negotiation, not avoidance.
What is the POPIT model? - CORRECT ANSWER✅✅-People - required skills? motivated? do they
understand the business objectives?
- Organisation - is there a supportive management style? are jobs and responsibilities well defined? is
there collaborative cross functional working?
- Processes - are they well defined and communicated? good IT support or workarounds? does the
process require documents to be passed around the org unnec/ any potential for delay or errors?
-Information - do staff have info to conduct their work effectively? are managers able to make decisions
based on accurate and timely information
-Technology - do the systems support the business as required? do the systems provide the information
needed to run the organisation?
, definition of a business analyst? - CORRECT ANSWER✅✅-investigate business systems
- evaluate actions
- document business requirements
- elaborate requirements
- may also: strategy implementation, business case production, benefits realisation, specification of IT
requirements
BA competencies? - CORRECT ANSWER✅✅-communication
-relationship building
- influencing
-working as a team
- political awareness
-analytical skills and critical thinking
-attention to detail
-problem solving
-leadership
-self belief
-professional development
what is strategy? - CORRECT ANSWER✅✅-the goal or mission of the organisation (the direction)
-the timeframe assigned for the strategy
-the organisation of resources such as finance, assets
-the environment within which the business will operate
what is PESTLE? - CORRECT ANSWER✅✅-external analysis
-Political
-Economic
-Social
ANSWERS
successful business change? 3 things - CORRECT ANSWER✅✅uncover root causes of problems
identify issues to be addressed
ensure any solution aligns with business needs
what is included in the Business Change lifecycle? 6 things - CORRECT ANSWER✅✅Alignment
Definition
Design
Implementation
Realisation
(all linked to the business case)
what is CBAM? - CORRECT ANSWER✅✅Concerns Based Adoption Model
in BCL what is alignment? - CORRECT ANSWER✅✅Strategic analysis of the organisation to the external
ever changing environment
in BCL what is definition? - CORRECT ANSWER✅✅Analysis of the opinions, concerns, knowledge and
ideas in order to identify quantifiable supporting data
in BCL what is design? - CORRECT ANSWER✅✅Changing business processes, IT, operations, job
descriptions. Creating and testing before roll out
in BCL what is implementation? - CORRECT ANSWER✅✅Change management with supporting
documentation for training and support
in BCL what is realisation? - CORRECT ANSWER✅✅Looking retrospectively at the business case to
ensure planned benefits accrue and benefits are realised
,what is strategic analysis? - CORRECT ANSWER✅✅-Typically the work of Strategic Analysts and Senior
managers
-should have access to organisation strategy in order produce processes and IT systems solutions
-use of technology to drive business change
what is business analysis? - CORRECT ANSWER✅✅-investigate business systems
- resolve localised business issues
-consider processes, IT systems, and resources
-recommend with supporting business case business improvement options
what is systems analysis? - CORRECT ANSWER✅✅- analysing and specifying IT system requirements
-consider options for the IT solution
-often referred to as System Designers and Developers
what is the holisitic approach? - CORRECT ANSWER✅✅-root causes, not symptoms
-Business improvement, not IT change
- Options, not solutions
- Feasible, contributing requirements, not all requests
-the entire business change lifecycle, not just requirements definition
-negotiation, not avoidance.
What is the POPIT model? - CORRECT ANSWER✅✅-People - required skills? motivated? do they
understand the business objectives?
- Organisation - is there a supportive management style? are jobs and responsibilities well defined? is
there collaborative cross functional working?
- Processes - are they well defined and communicated? good IT support or workarounds? does the
process require documents to be passed around the org unnec/ any potential for delay or errors?
-Information - do staff have info to conduct their work effectively? are managers able to make decisions
based on accurate and timely information
-Technology - do the systems support the business as required? do the systems provide the information
needed to run the organisation?
, definition of a business analyst? - CORRECT ANSWER✅✅-investigate business systems
- evaluate actions
- document business requirements
- elaborate requirements
- may also: strategy implementation, business case production, benefits realisation, specification of IT
requirements
BA competencies? - CORRECT ANSWER✅✅-communication
-relationship building
- influencing
-working as a team
- political awareness
-analytical skills and critical thinking
-attention to detail
-problem solving
-leadership
-self belief
-professional development
what is strategy? - CORRECT ANSWER✅✅-the goal or mission of the organisation (the direction)
-the timeframe assigned for the strategy
-the organisation of resources such as finance, assets
-the environment within which the business will operate
what is PESTLE? - CORRECT ANSWER✅✅-external analysis
-Political
-Economic
-Social
