TEST BANK
Nursing Leadership and Management for Patient Safety and Quality Care
ELIZABETH MURRAY
Second Edition
, TEST BANK
Nursing Leadership and Management for Patient Safety and Quality Care
ELIZABETH MURRAY
Second Edition
Chapter 1: Nursing Leadership and
Management MULTIPLE CHOICE
1. According to Henri Fayol, the functions of planning, organizing, coordinating, and
controlling are considered which aspect of management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles
include information processing, interpersonal relationships, and decision making. Management functions include
planning, organizing, staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders
principles into a grouping or classification.
2. Which of the following is considered a decisional managerial role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and
negotiator. The information processing managerial roles include monitor, disseminator, and spokesperson. The
interpersonal managerial roles include figurehead, leader, and liaison.
3. A nurse manager meets regularly with other nurse managers, participates on the
organizations committees, and attends meetings sponsored by professional organizations
in order to manage relationships. These activities are considered which function of a
manager?
a. Informing
b. Problem solving
c. Monitoring
d. Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring,
managing conflict and team building, motivating and inspiring, recognizing, and rewarding. The role functions to
manage the work are planning and organizing, problem solving, clarifying roles and objectives, informing,
monitoring, consulting, and delegating.
4. A nurse was recently promoted to a middle-level manager position. The nurses
title would most likely be which of the following?
a. First-line manager
b. Director
c. Vice president of patient care services
, d. Chief nurse executive
ANS: B, A middle-level manager is called a director. A low managerial- level job is called the first-line manager. A
nurse in an executive level role is called a chief nurse executive or vice president of patient care services.
5. A nurse manager who uses Frederick Taylors scientific management approach, would
most likely focus on which of the following?
a. General principles
b. Positional authority
c. Labor productivity
d. Impersonal relations
ANS: C, The area of focus for scientific management is labor productivity. In bureaucratic theory, efficiency is
achieved through impersonal relations within a formal structure and is based on positional authority. Administrative
principle theory consists of principles of management that are relevant to any organization.
6. According to Vrooms Theory of Motivation, force:
a. is the perceived possibility that the goal will be achieved.
b. describes the amount of effort one will exert to reach ones goal.
c. describes people who have free will but choose to comply with orders they are given.
d. is a naturally forming social group that can become a contributor to an organization.
ANS: B, According to Vrooms Theory of Motivation, Force describes the amount of effort one will exert to reach
ones goal. Valence speaks to the level of attractiveness or unattractiveness of the goal. Expectancy is the perceived
possibility that the goal will be achieved. Vrooms Theory of Motivation can be demonstrated in the form of an
equation: Force = Valence Expectancy (Vroom, 1964). The theory proposes that this equation can help to predict
the motivation, or force, of an individual as described by Vroom.
7. According to R. N. Lussier, motivation:
a. is unconsciously demonstrated by people.
b. occurs externally to influence behavior.
c. is determined by others choices.
d. occurs internally to influence behavior.
ANS: D, Motivation is a process that occurs internally to influence and direct our behavior in order to satisfy needs.
Motivation is not explicitly demonstrated by people, but rather it is interpreted from their behavior. Motivation is
whatever influences our choices and creates direction, intensity, and persistence in our behavior.
8. According to R. N. Lussier, there are content motivation theories and process
motivation theories. Which of the following is considered a process motivation
theory?
a. Equity theory
b. Hierarchy of needs theory
c. Existence-relatedness-growth theory
d. Hygiene maintenance and motivation factors
ANS: A, The process motivation theories are equity theory and expectancy theory. The content motivation theories
include Maslows hierarchy of needs theory, Aldefers existence- relatedness-growth (ERG) theory, and Herzbergs
hygiene maintenance factors and motivation factors.
9. The theory that includes maintenance and motivation factors is:
a. Maslows hierarchy of needs.
, b. Herzbergs two-factor theory.
c. McGregors theory X and theory Y.
d. Ouchis theory Z.
ANS: B, The two-factor theory of motivation includes motivation and maintenance factors. Maslows hierarchy of
needs includes the following needs: physiological, safety, security, belonging, and self-actualization. In theory X,
employees prefer security, direction, and minimal responsibility. In theory Y, employees enjoy their work, show
self-control and discipline, are able to contribute creatively, and are motivated by ties to the group, organization,
and the work itself. The focus of theory Z is collective decision making and long-term employment that involves
slower promotions and less direct supervision.
10. A nurse is appointed to a leadership position in the local hospital. The nurses position
would be considered which of the following?
a. Informal leadership
b. Formal leadership
c. Leadership
d. Management
ANS: B, Formal leadership is based on occupying a position in an organization. Informal leadership is shown by
an individual who demonstrates leadership outside the scope of a formal leadership role or as a member of a group.
Leadership is a process of influence whereby the leader influences others toward goal achievement. Management
is a process to achieve organizational goals.
11. A nursing instructor is evaluating whether the nursing students understand the
three fundamental qualities that leaders share. According to Bennis and Nanus, the
fundamental qualities of effective leaders are:
a. guided vision, passion, and integrity.
b. knowledge of self, honesty, and maturity.
c. intelligence, self-confidence, and determination.
d. honesty, self-awareness, and sociability.
ANS: ABennis and Nanus list guided vision, passion, and integrity as fundamental qualities of effective leaders.
Knowledge of self, honesty and maturity; intelligence, self-confidence and determination; self-awareness and
sociability are all desirable traits in leaders as well as in others.
12. The six traits identified by Kirkpatrick and Locke that separate leaders from non-leaders
were:
a. respectability, trustworthiness, flexibility, self-confidence, intelligence, sociability.
b. self-confidence, progression of experiences, influence of others, personal life factors,
honesty, drive.
c. intelligence, self-confidence, determination, integrity, sociability, honesty.
d. drive, desire to lead, honesty, self-confidence, cognitive ability, knowledge of business.
ANS: D, Research by Kirkpatrick and Locke concluded that leaders possess six traits: drive, desire to lead,
honesty, self- confidence, cognitive ability, and knowledge of the business. Woods identified five dominant
factors that influenced leadership development: self-confidence, innate qualities, progression of experience,
influence of significant others, and personal life factors. Stogdill identified the following traits of a leader:
intelligence, self- confidence, determination, integrity, and sociability. Murphy and DeBack identified the
following leader characteristics: caring, respectability, trustworthiness, and flexibility.
13. A nurse manager who uses a leadership style that is participatory and where
authority is delegated to others is most likely using which of the following
leadership styles?
a. Autocratic
Nursing Leadership and Management for Patient Safety and Quality Care
ELIZABETH MURRAY
Second Edition
, TEST BANK
Nursing Leadership and Management for Patient Safety and Quality Care
ELIZABETH MURRAY
Second Edition
Chapter 1: Nursing Leadership and
Management MULTIPLE CHOICE
1. According to Henri Fayol, the functions of planning, organizing, coordinating, and
controlling are considered which aspect of management?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles
include information processing, interpersonal relationships, and decision making. Management functions include
planning, organizing, staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders
principles into a grouping or classification.
2. Which of the following is considered a decisional managerial role?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and
negotiator. The information processing managerial roles include monitor, disseminator, and spokesperson. The
interpersonal managerial roles include figurehead, leader, and liaison.
3. A nurse manager meets regularly with other nurse managers, participates on the
organizations committees, and attends meetings sponsored by professional organizations
in order to manage relationships. These activities are considered which function of a
manager?
a. Informing
b. Problem solving
c. Monitoring
d. Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring,
managing conflict and team building, motivating and inspiring, recognizing, and rewarding. The role functions to
manage the work are planning and organizing, problem solving, clarifying roles and objectives, informing,
monitoring, consulting, and delegating.
4. A nurse was recently promoted to a middle-level manager position. The nurses
title would most likely be which of the following?
a. First-line manager
b. Director
c. Vice president of patient care services
, d. Chief nurse executive
ANS: B, A middle-level manager is called a director. A low managerial- level job is called the first-line manager. A
nurse in an executive level role is called a chief nurse executive or vice president of patient care services.
5. A nurse manager who uses Frederick Taylors scientific management approach, would
most likely focus on which of the following?
a. General principles
b. Positional authority
c. Labor productivity
d. Impersonal relations
ANS: C, The area of focus for scientific management is labor productivity. In bureaucratic theory, efficiency is
achieved through impersonal relations within a formal structure and is based on positional authority. Administrative
principle theory consists of principles of management that are relevant to any organization.
6. According to Vrooms Theory of Motivation, force:
a. is the perceived possibility that the goal will be achieved.
b. describes the amount of effort one will exert to reach ones goal.
c. describes people who have free will but choose to comply with orders they are given.
d. is a naturally forming social group that can become a contributor to an organization.
ANS: B, According to Vrooms Theory of Motivation, Force describes the amount of effort one will exert to reach
ones goal. Valence speaks to the level of attractiveness or unattractiveness of the goal. Expectancy is the perceived
possibility that the goal will be achieved. Vrooms Theory of Motivation can be demonstrated in the form of an
equation: Force = Valence Expectancy (Vroom, 1964). The theory proposes that this equation can help to predict
the motivation, or force, of an individual as described by Vroom.
7. According to R. N. Lussier, motivation:
a. is unconsciously demonstrated by people.
b. occurs externally to influence behavior.
c. is determined by others choices.
d. occurs internally to influence behavior.
ANS: D, Motivation is a process that occurs internally to influence and direct our behavior in order to satisfy needs.
Motivation is not explicitly demonstrated by people, but rather it is interpreted from their behavior. Motivation is
whatever influences our choices and creates direction, intensity, and persistence in our behavior.
8. According to R. N. Lussier, there are content motivation theories and process
motivation theories. Which of the following is considered a process motivation
theory?
a. Equity theory
b. Hierarchy of needs theory
c. Existence-relatedness-growth theory
d. Hygiene maintenance and motivation factors
ANS: A, The process motivation theories are equity theory and expectancy theory. The content motivation theories
include Maslows hierarchy of needs theory, Aldefers existence- relatedness-growth (ERG) theory, and Herzbergs
hygiene maintenance factors and motivation factors.
9. The theory that includes maintenance and motivation factors is:
a. Maslows hierarchy of needs.
, b. Herzbergs two-factor theory.
c. McGregors theory X and theory Y.
d. Ouchis theory Z.
ANS: B, The two-factor theory of motivation includes motivation and maintenance factors. Maslows hierarchy of
needs includes the following needs: physiological, safety, security, belonging, and self-actualization. In theory X,
employees prefer security, direction, and minimal responsibility. In theory Y, employees enjoy their work, show
self-control and discipline, are able to contribute creatively, and are motivated by ties to the group, organization,
and the work itself. The focus of theory Z is collective decision making and long-term employment that involves
slower promotions and less direct supervision.
10. A nurse is appointed to a leadership position in the local hospital. The nurses position
would be considered which of the following?
a. Informal leadership
b. Formal leadership
c. Leadership
d. Management
ANS: B, Formal leadership is based on occupying a position in an organization. Informal leadership is shown by
an individual who demonstrates leadership outside the scope of a formal leadership role or as a member of a group.
Leadership is a process of influence whereby the leader influences others toward goal achievement. Management
is a process to achieve organizational goals.
11. A nursing instructor is evaluating whether the nursing students understand the
three fundamental qualities that leaders share. According to Bennis and Nanus, the
fundamental qualities of effective leaders are:
a. guided vision, passion, and integrity.
b. knowledge of self, honesty, and maturity.
c. intelligence, self-confidence, and determination.
d. honesty, self-awareness, and sociability.
ANS: ABennis and Nanus list guided vision, passion, and integrity as fundamental qualities of effective leaders.
Knowledge of self, honesty and maturity; intelligence, self-confidence and determination; self-awareness and
sociability are all desirable traits in leaders as well as in others.
12. The six traits identified by Kirkpatrick and Locke that separate leaders from non-leaders
were:
a. respectability, trustworthiness, flexibility, self-confidence, intelligence, sociability.
b. self-confidence, progression of experiences, influence of others, personal life factors,
honesty, drive.
c. intelligence, self-confidence, determination, integrity, sociability, honesty.
d. drive, desire to lead, honesty, self-confidence, cognitive ability, knowledge of business.
ANS: D, Research by Kirkpatrick and Locke concluded that leaders possess six traits: drive, desire to lead,
honesty, self- confidence, cognitive ability, and knowledge of the business. Woods identified five dominant
factors that influenced leadership development: self-confidence, innate qualities, progression of experience,
influence of significant others, and personal life factors. Stogdill identified the following traits of a leader:
intelligence, self- confidence, determination, integrity, and sociability. Murphy and DeBack identified the
following leader characteristics: caring, respectability, trustworthiness, and flexibility.
13. A nurse manager who uses a leadership style that is participatory and where
authority is delegated to others is most likely using which of the following
leadership styles?
a. Autocratic
