WGU D351 v2 ALL TOPICS STUDY GUIDE QUESTIONS WITH ALL CORRECT ANSWERS!!

WGU D351 v2 ALL TOPICS STUDY GUIDE
QUESTIONS WITH ALL CORRECT
ANSWERS!!


1. What role does the planning function of human resource management play
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within organizations?ANS: The planning function of human resource management
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involves two major activities: strategic planning, and short- and medium-range
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planning.Such strategic objectives may include increasing market share, revenue
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growth, product or service diversity, and profit margins, as well as planning for
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financial obligations and other eventualities.
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2. What role does the staffing function of human resource management play
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within organizations? ANS: recruiting job applicants (also known as candidates),
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and then selecting the most appropriate applicants for the available jobs.
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3. What are the types of employee compensation? ANS: direct and indirect
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compen- sation
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4. What is the role of performance appraisals? ANS:A performance appraisal
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(also known as a performance review, performance evaluation, or career
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development discussion) is a method by which an employee's job performance is
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evaluated.
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5. How does HRM enhance human potential? ANS:HRM field has seen a
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substantial interest in both formal and informal training and development.
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6. HRM's work on improving the workplace environment focuses on what two ypr yp r yp r yp r yp r r
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environments? ANS:implementingproductivityimprovementprogramsaswellas
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improving health and safety at work
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7. What must management be aware of in order to maintain effective work
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relationships? ANS: After an organization has hired the employees it needs, it must
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fostera positive workplace environment.In addition to compensation and a healthy and
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,yp r safe environment, firms must provide conditions that will make it attractive for
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8. What impact has globalization had on HR practices? ANS: organizations
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become more global, it is essential that organizations develop and implement HRM
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policies with international applicability, also making them relevant to employees from
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diverse cultures and backgrounds
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9. What are the four implicit HR objectives? ANS: improve productivity, improve
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quality of work life,ensure legal compliance, and foster ethical behavior.
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10. How can HR managers make a significant contribution toward productivity
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improvements? ANS: work organization and design
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11. How do organizations improve the quality of work life? How have employ- ees'
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attitudesregardinginvolvementwiththeirworkshifted? ANS:mostemployees
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today desire more autonomy and a chance to make a greater contribution to the
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organization.employees today prefer a greater level of involvement with their work
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12. Why is it important that HR mangers and personnel be familiar with the
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laws and regulations? ANS:laws impact nearly all functions and activities with
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which HRM is involved, HR managers and personnel must be familiar with
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regulations
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, affecting hiring and pay decisions, promotion activities, health and safety consider-
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ations, and labor relations.
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13. Definetheterm"moralphilosophy." ANS: referstotheprinciples,rules,andvalues r
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that individuals use in deciding what is right or wrong.
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14. How can HR professionals create a culture where ethical behavior is ypr yp r r
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encouraged? ANS: "creating a positive work environment, hiring ethical individuals,
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providingethicaltraining,labelingandmodeling ethicalbehavior,creatinga well-de-
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fined code of ethics, establishing an open-door policy, and providing an employee
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assistance program (EAP)."
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15. Define the term "business ethics." ANS: the values and principles that are used to r
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evaluatewhetherthecollectivebehaviorofmembersofanorganizationisappropri- ate
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16. What arethesixmajortrendshavebeenidentifiedasinfluencingthework r
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environment? ANS: increased competition, the costs and benefits associated with
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HR utilization, productivity changes (resulting from changes in technology, capital in-
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vestment,the 2008-2014 recession,capitalutilization,outsourcing,and government
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policies),theincreasingpaceandcomplexityofsocial,cultural,legal,demographic, and
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educational changes, the symptoms of dysfunction in the workplace, and societal
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trends of the 21st century
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17. Internal Environment: Define "culture" and identify who shapes an orga- yp r r
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nization's culture. ANS: represents the organization's value system. Top
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management shapes a companies culture
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18. Internal Environment: Define technology. ANS:generally refers to the r
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equipment andknowledgeusedtoproducegoodsandservices,andthedefinitionof
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technology may vary greatly by industry
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19. Internal Environment: How does technology influence an organization's r
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structure? ANS: with technology and computers, close supervision of employees is
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unnecessary.Furthermore,technologyallowsworktobeperformedduringnon-tra-
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ditionalhours,awayfromphysicalmanufacturingplantsandoffices.Withtechnology we
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can see a reduction in the work force.
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20. Internal Environment: Organizational size is an important factor in deter- r
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mining
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21. External Environment:How does the economy influence HR activities? ANS: r
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