Adjusting role resources (6)
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, 1. increase/decrease # of employees performing a role
2. move the role to employees in different departments
3. hire employees with different skill sets
4. give employees additional training or change employee management
5. IS can be constructed to augment employee activity or replace it
6. improve information system so to facilitate the new process
Why does the process need management?
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-Processes are dynamic and often need to be changed
-need can arise because of a process quality problem, change in
technology, or change in business fundamental
Real world issues dealing with definition of process problems (3)
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1. Process change driven by problems and unmet needs
2. Business analysts not available
3. As-is process is unknown, partially understood, viewed differently by
different people, misunderstood or hidden
Change in business fundamentals
Give this one a try later!
Give this one a try later!
, 1. increase/decrease # of employees performing a role
2. move the role to employees in different departments
3. hire employees with different skill sets
4. give employees additional training or change employee management
5. IS can be constructed to augment employee activity or replace it
6. improve information system so to facilitate the new process
Why does the process need management?
Give this one a try later!
-Processes are dynamic and often need to be changed
-need can arise because of a process quality problem, change in
technology, or change in business fundamental
Real world issues dealing with definition of process problems (3)
Give this one a try later!
1. Process change driven by problems and unmet needs
2. Business analysts not available
3. As-is process is unknown, partially understood, viewed differently by
different people, misunderstood or hidden
Change in business fundamentals
Give this one a try later!
