¶ SDSU - MIS 180 Exam 1 (Chapters 1-5)
Comprehensive Study Guide Complete Questions
and Correct Detailed Answers
What is a fact? - (ANSWER)the confirmation or validation of an event or object
What are the core drivers of the information age? - (ANSWER)1. data
2. information
3. business intelligence
4. knowledge
What is the information age? - (ANSWER)the present time, during which infinite
quantities of facts are widely available to anyone who can use a computer
What is data? - (ANSWER)the raw facts that describe the characteristics of an
even or object
What is information? - (ANSWER)data converted into meaningful and useful
context
What is business intelligence (BI)? - (ANSWER)information collected from
multiple sources such as suppliers, customers, competitors, partners, and
industries that analyzes patterns, trends, and relationships for strategic decision
making
,What is knowledge? - (ANSWER)the skills, experience, and expertise, coupled
with information and intelligence, that creates a person's intellectual resources
What are knowledge workers? - (ANSWER)individuals valued for their ability to
interpret and analyze information
What is systems thinking? - (ANSWER)A way of monitoring the entire system by
viewing multiple inputs being processed or transformed to produce outputs while
continuously gathering feedback on each part
What is feedback? - (ANSWER)information that returns to its original transmitter
(input, transform, or output) and modifies the transmitter's actions
What are management information systems (MIS)? - (ANSWER)A business
function, like accounting and human resources, which moves information about
people, products, and processes across the company to facilitate decision-making
and problem-solving
chief Information Officer (CIO) - (ANSWER)responsible for overseeing all uses of
MIS and ensuring that MIS strategically aligns with business goals and objectives
chief knowledge officer (CKO) - (ANSWER)responsible for collecting, maintaining,
and distributing company knowledge
, chief privacy officer (CPO) - (ANSWER)responsible for ensuring the ethical and
legal use of information within a company
chief security officer (CSO) - (ANSWER)responsible for ensuring the security of
business systems and developing strategies and safeguards against attacks by
hackers and viruses
chief technology officer (CTO) - (ANSWER)responsible for ensuring the speed,
accuracy, availability, and reliability of the MIS
What is a business strategy? - (ANSWER)A leadership plan that achieves a specific
set of goals or objectives such as:
- developing new products or services
- entering new markets
- increasing customer loyalty
- attracting new customers
- increasing sales
- decreasing costs
What is a competitive advantage? - (ANSWER)A product or service that an
organization's customers place a greater value on than similar offerings from a
competitor
Comprehensive Study Guide Complete Questions
and Correct Detailed Answers
What is a fact? - (ANSWER)the confirmation or validation of an event or object
What are the core drivers of the information age? - (ANSWER)1. data
2. information
3. business intelligence
4. knowledge
What is the information age? - (ANSWER)the present time, during which infinite
quantities of facts are widely available to anyone who can use a computer
What is data? - (ANSWER)the raw facts that describe the characteristics of an
even or object
What is information? - (ANSWER)data converted into meaningful and useful
context
What is business intelligence (BI)? - (ANSWER)information collected from
multiple sources such as suppliers, customers, competitors, partners, and
industries that analyzes patterns, trends, and relationships for strategic decision
making
,What is knowledge? - (ANSWER)the skills, experience, and expertise, coupled
with information and intelligence, that creates a person's intellectual resources
What are knowledge workers? - (ANSWER)individuals valued for their ability to
interpret and analyze information
What is systems thinking? - (ANSWER)A way of monitoring the entire system by
viewing multiple inputs being processed or transformed to produce outputs while
continuously gathering feedback on each part
What is feedback? - (ANSWER)information that returns to its original transmitter
(input, transform, or output) and modifies the transmitter's actions
What are management information systems (MIS)? - (ANSWER)A business
function, like accounting and human resources, which moves information about
people, products, and processes across the company to facilitate decision-making
and problem-solving
chief Information Officer (CIO) - (ANSWER)responsible for overseeing all uses of
MIS and ensuring that MIS strategically aligns with business goals and objectives
chief knowledge officer (CKO) - (ANSWER)responsible for collecting, maintaining,
and distributing company knowledge
, chief privacy officer (CPO) - (ANSWER)responsible for ensuring the ethical and
legal use of information within a company
chief security officer (CSO) - (ANSWER)responsible for ensuring the security of
business systems and developing strategies and safeguards against attacks by
hackers and viruses
chief technology officer (CTO) - (ANSWER)responsible for ensuring the speed,
accuracy, availability, and reliability of the MIS
What is a business strategy? - (ANSWER)A leadership plan that achieves a specific
set of goals or objectives such as:
- developing new products or services
- entering new markets
- increasing customer loyalty
- attracting new customers
- increasing sales
- decreasing costs
What is a competitive advantage? - (ANSWER)A product or service that an
organization's customers place a greater value on than similar offerings from a
competitor
