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Exam (elaborations)

NCOA EXAM REVIEW | 2025 UPDATE WITH COMPLETE SOLUTIONS

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NCOA EXAM REVIEW | 2025 UPDATE WITH COMPLETE SOLUTIONS

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NCOA
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Uploaded on
August 11, 2025
Number of pages
14
Written in
2025/2026
Type
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NCOA EXAM REVIEW |
2025 UPDATE WITH
COMPLETE SOLUTIONS
NCO Responsibilites as Related to Substance Abuse - Answer- Prevention - by
Environment. Leaders must promote an environment that encourages members to
come forward and seek help.
Setting the Example - Deglamourizing alcohol
Documentation - Supervisors are responsible for documenting behavior or conduct that
is outside established standards.
Actions: If supervisor suspects alcohol is having an impact on one of his or her
subordinates early counseling is a valuable tool to use

Methods for Identifying Substance Abusers - Answer- Self-Identification - Members who
are not currently under investigation or pending action because of ARI are eligible to
self-identify. Commanders will grant limited protection for members who reveal this
information with the intent of entering treatment.
Commander Referrals - Commanders may refer members for an assessment when
substance abuse could be a contributing factor in an incident.
Medical Identification: Healthcare providers can refer patients if suspected of substance
abuse
Substance-Related Incident - CC will refer member to ADAP due to ARI
Drug Testing - Program - is meant to deter and detect illicit drug use

Describe the Components of PI Squared
Education, Counseling, Referral, and Follow-up - Answer- Prevent - Educate, Instruct
Identify - Problem
Intervene - Get them the help they need
Educate - Awareness / deglamorize
Observe - Document
Interventions - Self-report , ARI, Medical, Command Directed

Define Stress - Answer- Body's reaction to external demands

Give Examples of Positive (Eustress) and Negative (Distress) - Answer- Positive -
Having a Baby, Getting a Promotion
Negative - Deadlines, bad news

Stress 2 Factors - Answer- 1. Organizational

, 2. Individual

Describe the 5 Organizational Factors of Stress - Answer- Task Demands Stress- job
design, job related, How Many Tasks
Role Demand Stress - role conflict, selling something you don't believe in
Interpersonal Demands - Co-workers causing stress
Organizational Structure - Rules, Chain of Command (How many levels high or low is
it?)
Organizational Leadership - Managerial Style, Lack of Caring

Describe the 3 Different Types of Role Demand Stress - Answer- Role Ambiguity - Not
knowing what your job is
Role Overload - Not enough time, too much to do
Role Conflict - Being a Medic, Under-shirts, two roles you have conflicting

Individual Factors of Stress - Answer- Physiological Symptoms - Heart Rate, Blood
Pressure, Headache
Psychological Symptoms - Irritability, Boredom, Anxiety, Dissatisfaction, Procrastination,
Tension
Behavioral Symptoms - Absence, Smoking, Drinking, Rapid Speech, Fidgeting

What are the 4 Ways to Managing Stress - Answer- Time Management
Physical Exercise
Social Support
Relaxation Training
*positive ways to handle your stress should fall in one of these 4 ways. If not, it is a
negative way to handle stress

What's the difference between combat stress and PTSD - Answer- Combat stress is
stress happening during combat
PTSD is the after effect

Name the four factors associated with Post Traumatic Syndrome Disorder - Answer-
Reliving the Event - Fireworks, Movies
Avoiding Situations that remind you - don't go to 4th of July
Feeling Numb - Emotionally Detached
Hyper arousal - Always on Edge

Give Examples of Lawful Discrimination - Answer- AF practices it, Requirements to
enter military

Describe the 2 Types of Unlawful Discrimination - Answer- Unlawful Personal
Discrimination (Your values NOT POLICIES).
Unlawful Systemic Discrimination (POLICIES) / commanders, Supreme Court etc. make
up these policies up.

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