CNA Chapter 2
Exam 100%
verified
1. When should unsafe conditions be reported?
When it looks likely that the facility will be involved in a lawsuit
Before accidents occur
Only if a resident wants to complain about something
Whenever the nursing assistant has some extra time (ANS>> ) Before
accidents occur
2. What is a proper way for a nursing assistant (NA) to respond if a resident
does not hear her or does not understand her?
The NA should speak more quickly.
The NA should speak more softly or whisper.
The NA should speak slowly and clearly.
The NA should shout. (ANS>> ) The NA should speak slowly and clearly.
3. Which of the following is an example of a barrier to communication?
NA uses medical terminology with the resident.
NA asks the resident to repeat a language.
NA speaks the same language as the resident.
NA speaks clearly using a professional tone of voice. (ANS>> ) NA uses
medicalterminology with the resident.
,4. Which of the following is an example of objective information?
"Mrs. Johnson says she has a rash on her torso."
"There are raised, red marks the size of pinpricks on Mrs. Johnson's torso."
"Mrs. Johnson must have a rash because she said that she's itchy."
"Mrs. Johnson needs some lotion." (ANS>> ) "There are raised, red marks the
size ofpinpricks on Mrs. Johnson's torso."
5. Which of the following are ways for NAs to avoid barriers to communica-
tion?
The NA should use slang so that the resident understands more easily.
The NA should respond with "Why?" when the resident makes a statement.
The NA should use medical terms when talking with the resident so the
resident will more easily understand his condition.
The NA should ask open-ended questions that require more than "yes" or
"no" responses (ANS>> ) The NA should ask open-ended questions that
require more than "yes" or "no" responses
, 6. Which of the following senses is not used in making observations?
Sight
Touch
Smell Taste
(ANS>> )
Taste
7. With whom should nursing assistants use medical terms and abbrevia-
tions?
Residents
Nurses
Residents' friends
Visitors (ANS>> )
Nurses
8. Why is it important for an NA to consider a resident's cultural background
when communicating with him?
It is not important to consider cultural background.
Because the resident will certainly want to tell stories about his culture.
Because the NA might know somebody with the same background and she
can tell the resident about that person.
Because cultural background helps determine how people communicate
and can help the NA communicate better with the resident. (ANS>> )
Because culturalbackground helps determine how people communicate and can
help the NA communicate better with the resident.
9. Which of the following should an NA report about a resident to the nurse
immediately?
Family fighting
Chest pain
Watching too much TV
Acting lonely (ANS>> )
Chest pain
10. The part of the world that is added to the end of a root to form a new word
is called a(n)
Exam 100%
verified
1. When should unsafe conditions be reported?
When it looks likely that the facility will be involved in a lawsuit
Before accidents occur
Only if a resident wants to complain about something
Whenever the nursing assistant has some extra time (ANS>> ) Before
accidents occur
2. What is a proper way for a nursing assistant (NA) to respond if a resident
does not hear her or does not understand her?
The NA should speak more quickly.
The NA should speak more softly or whisper.
The NA should speak slowly and clearly.
The NA should shout. (ANS>> ) The NA should speak slowly and clearly.
3. Which of the following is an example of a barrier to communication?
NA uses medical terminology with the resident.
NA asks the resident to repeat a language.
NA speaks the same language as the resident.
NA speaks clearly using a professional tone of voice. (ANS>> ) NA uses
medicalterminology with the resident.
,4. Which of the following is an example of objective information?
"Mrs. Johnson says she has a rash on her torso."
"There are raised, red marks the size of pinpricks on Mrs. Johnson's torso."
"Mrs. Johnson must have a rash because she said that she's itchy."
"Mrs. Johnson needs some lotion." (ANS>> ) "There are raised, red marks the
size ofpinpricks on Mrs. Johnson's torso."
5. Which of the following are ways for NAs to avoid barriers to communica-
tion?
The NA should use slang so that the resident understands more easily.
The NA should respond with "Why?" when the resident makes a statement.
The NA should use medical terms when talking with the resident so the
resident will more easily understand his condition.
The NA should ask open-ended questions that require more than "yes" or
"no" responses (ANS>> ) The NA should ask open-ended questions that
require more than "yes" or "no" responses
, 6. Which of the following senses is not used in making observations?
Sight
Touch
Smell Taste
(ANS>> )
Taste
7. With whom should nursing assistants use medical terms and abbrevia-
tions?
Residents
Nurses
Residents' friends
Visitors (ANS>> )
Nurses
8. Why is it important for an NA to consider a resident's cultural background
when communicating with him?
It is not important to consider cultural background.
Because the resident will certainly want to tell stories about his culture.
Because the NA might know somebody with the same background and she
can tell the resident about that person.
Because cultural background helps determine how people communicate
and can help the NA communicate better with the resident. (ANS>> )
Because culturalbackground helps determine how people communicate and can
help the NA communicate better with the resident.
9. Which of the following should an NA report about a resident to the nurse
immediately?
Family fighting
Chest pain
Watching too much TV
Acting lonely (ANS>> )
Chest pain
10. The part of the world that is added to the end of a root to form a new word
is called a(n)
