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IHI PS 105 EXAM 2025 | COMPREHENSIVE
QUESTIONS WITH VERIFIED SOLUTIONS
Why is it important for the organization to offer you help and support at this time?
(A) The organization is legally obligated to do so.
(B) Offering support helps prevent depression or decreased job satisfaction.
(C) Offering support decreases the institution's legal risk following the error.
(D) Offering support decreases the risk of future errors. - correct-answer-Offering
support helps prevent depression or decreased job satisfaction.
Based on what you know about the incident, which of the following statements
seems to be a fundamental attribution error?
(A) "Someone almost died because things were so busy yesterday."
(B) "The HUC almost killed someone yesterday because she doesn't pay enough
attention."
(C) "The electronic health record can't come soon enough — the current system
almost killed someone yesterday."
(D) "I can't believe what an awful situation the HUC ended up in yesterday;
someone almost died." - correct-answer-"The HUC almost killed someone
yesterday because she doesn't pay enough attention."
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Which of the following is a support mechanism that might be available to
caregivers after traumatic events?
(A) Care coordination
(B) The Employee Assistance Program
(C) Ombudsmen
(D) The patient relations department - correct-answer-The Employee Assistance
Program
Why should a RCA be conducted by a team rather than by an individual? - correct-
answer-Understanding what led to an error requires diverse perspectives.
The heart of the RCA process is: - correct-answer-Identifying what caused the
event.
As the RCA for this case begins, the team struggles with identification of the root
causes of the outcome. They consider the patient's characteristics as well as the
work environment. According to Charles Vincent, what other areas should they
consider? - correct-answer-Team factors, institutional context, and organizational
factors
when an error occurs, which of the following is generally the proper order of
prioritization?
(A) Communicate with the patient, report to all appropriate parties, check the
medical record, care for the patient.
IHI PS 105 EXAM 2025 | COMPREHENSIVE
QUESTIONS WITH VERIFIED SOLUTIONS
Why is it important for the organization to offer you help and support at this time?
(A) The organization is legally obligated to do so.
(B) Offering support helps prevent depression or decreased job satisfaction.
(C) Offering support decreases the institution's legal risk following the error.
(D) Offering support decreases the risk of future errors. - correct-answer-Offering
support helps prevent depression or decreased job satisfaction.
Based on what you know about the incident, which of the following statements
seems to be a fundamental attribution error?
(A) "Someone almost died because things were so busy yesterday."
(B) "The HUC almost killed someone yesterday because she doesn't pay enough
attention."
(C) "The electronic health record can't come soon enough — the current system
almost killed someone yesterday."
(D) "I can't believe what an awful situation the HUC ended up in yesterday;
someone almost died." - correct-answer-"The HUC almost killed someone
yesterday because she doesn't pay enough attention."
, 2|Page
Which of the following is a support mechanism that might be available to
caregivers after traumatic events?
(A) Care coordination
(B) The Employee Assistance Program
(C) Ombudsmen
(D) The patient relations department - correct-answer-The Employee Assistance
Program
Why should a RCA be conducted by a team rather than by an individual? - correct-
answer-Understanding what led to an error requires diverse perspectives.
The heart of the RCA process is: - correct-answer-Identifying what caused the
event.
As the RCA for this case begins, the team struggles with identification of the root
causes of the outcome. They consider the patient's characteristics as well as the
work environment. According to Charles Vincent, what other areas should they
consider? - correct-answer-Team factors, institutional context, and organizational
factors
when an error occurs, which of the following is generally the proper order of
prioritization?
(A) Communicate with the patient, report to all appropriate parties, check the
medical record, care for the patient.
