Systems Analysis and Design10th Edition
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byKendallKennethandKendallJulie,AllChapters1 -16
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,TABLE OF CONTENTS
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I. SystemsAnalysisFundamentals
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1. Systems,Roles,andDevelopmentMethodologies e e e e
2. UnderstandingandModelingOrganizationSystems e e e e
3. ProjectManagement e
II. InformationRequirementsAnalysis e e
4. InformationGathering:InteractiveMethods e e e
5. InformationGathering:UnobtrusiveMethods e e e
6. AgileModeling,Prototyping,andScrum
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III. TheAnalysisProcess
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7. UsingDataFlowDiagrams e e e
8. AnalyzingSystemsUsingDataDictionaries e e e e
9. ProcessSpecificationsandStructuredDecisions 10.Object-Oriented
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SystemsAnalysisandDesignUsingUML
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IV. TheEssentialsofDesign
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11.DesigningEffectiveOutput 12.Designing e e e
EffectiveInput 13.DesigningDatabases
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14. Human-ComputerInteractionandUXDesign e e e e
V. QualityAssuranceandImplementation
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15. DesigningAccurateDataEntryProcedures 16.Quality e e e e e
AssuranceandImplementation
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,Chapter2 e
UnderstandingandModelingOrganizationalSystems
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KeyPoints and Objectives e e e
1. Organizations are complex systems composed of interrelated and interdependentsubsystems. e e e e e e e e e
2. System and subsystem boundaries and environments have animpact on information system analysis
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and design.
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3. Systems are described as either open, with free flowinginformation, orclosed with restricted access
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to information.
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4. A virtual organization is one that has parts of the organization in different physical locations. They
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use computer networks and communications technology to work on projects. Advantages ofa
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virtual organization are:
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A. Reduced costs of physical facilities e e e e
B. More rapid response tocustomer needse e e e e
C. Flexibility foremployees to care for childrenor aging parents e e e e e e e e e
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated organizational
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einformation system. The software helps the flow of information between the functional areas within
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the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Designof employees’ work e e e
B. Skillsrequired forjob competencye e e e
C. Strategic positioning of the company e e e e
7. Many issues must be overcome for theERP installationisto be declared a success:
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A. Useracceptance e
B. Integration withlegacysystems and the supply chain e e e e e e e
C. Upgradingfunctionality (and complexity) of ERP modules e e e e e e
D. Reorganizing worklife of users and decision makers e e e e e e e
E. Expanded reach across several organizations e e e e
F. Strategic repositioning of the company e e e e
8. A context-level data flow diagramis animportant tool for showing data used and information produced
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by a system. It provides anoverview of the setting or environment the system exists within—which entities
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supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be includedin the system. The
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eprojecthas a budgetthat helps to define scope.
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