HFMA Certified Revenue Cycle
Representative (CRCR) | 2025/2026
Edition | Verified Exam Q&A
This document provides expertly verified exam questions and 100% correct answers for
the HFMA Certified Revenue Cycle Representative (CRCR) Examination, updated for the
2025/2026 certification cycle. It covers essential topics including patient access, medical
billing, claims processing, reimbursement procedures, compliance requirements, and
customer service in healthcare finance. Designed to reflect the official exam format, this
resource ensures complete preparation for earning CRCR certification.
Learning Objective 1/2: Discuss the components of the 3 HFMA
revenue cycle initiatives collectively called Healthcare Dollars
& Sense. - ,,,answer,,,,..n/a
Learning Objective 2/2: Summarize the best practices for each
of the 3 Healthcare Dollars & Sense Initiatives. -
,,,answer,,,,..n/a
Healthcare Dollars & Sense is the name given to what 3 HFMA
revenue cycle initiatives? - ,,,answer,,,,..- Patient financial
communications best practices
- Best practices for price transparency
- Medical account resolution
, What question does Healthcare Dollars & Sense answer for
patients and consumers? - ,,,answer,,,,..to help make sense of
price and value in healthcare.
What are the 3 components/best practices of Healthcare Dollars
& Sense - ,,,answer,,,,..Price Transparency, Patient Financial
Communications, and Medical Account Resolution.
What is the Emergency Medical Treatment and Active Labor
Act (EMTALA)? - ,,,answer,,,,..requires ER departments to
provide a medical screening examination to any individual who
comes into the ER department and requests an
examination/treatment; prohibits ER departments from refusing
to examine or treat individuals with an emergency condition.
In an ED, when should you engage in financial discussions with
patients? - ,,,answer,,,,..During the discharge process
In an ED, if a patient does not have a medical condition, when
should you discuss the financial discussion? - ,,,answer,,,,..After
the medical screening, and either during the registration or
discharge process.
If an ED patient does not have an emergency medical condition,
can you then engage in financial discussions? - ,,,answer,,,,..No,
you must ensure the medical screening is complete first.
Outside the ED setting, when can you have financial discussions
with patients? - ,,,answer,,,,..Either during the registration or
discharge process - as long as the patient flow is not disrupted.
Representative (CRCR) | 2025/2026
Edition | Verified Exam Q&A
This document provides expertly verified exam questions and 100% correct answers for
the HFMA Certified Revenue Cycle Representative (CRCR) Examination, updated for the
2025/2026 certification cycle. It covers essential topics including patient access, medical
billing, claims processing, reimbursement procedures, compliance requirements, and
customer service in healthcare finance. Designed to reflect the official exam format, this
resource ensures complete preparation for earning CRCR certification.
Learning Objective 1/2: Discuss the components of the 3 HFMA
revenue cycle initiatives collectively called Healthcare Dollars
& Sense. - ,,,answer,,,,..n/a
Learning Objective 2/2: Summarize the best practices for each
of the 3 Healthcare Dollars & Sense Initiatives. -
,,,answer,,,,..n/a
Healthcare Dollars & Sense is the name given to what 3 HFMA
revenue cycle initiatives? - ,,,answer,,,,..- Patient financial
communications best practices
- Best practices for price transparency
- Medical account resolution
, What question does Healthcare Dollars & Sense answer for
patients and consumers? - ,,,answer,,,,..to help make sense of
price and value in healthcare.
What are the 3 components/best practices of Healthcare Dollars
& Sense - ,,,answer,,,,..Price Transparency, Patient Financial
Communications, and Medical Account Resolution.
What is the Emergency Medical Treatment and Active Labor
Act (EMTALA)? - ,,,answer,,,,..requires ER departments to
provide a medical screening examination to any individual who
comes into the ER department and requests an
examination/treatment; prohibits ER departments from refusing
to examine or treat individuals with an emergency condition.
In an ED, when should you engage in financial discussions with
patients? - ,,,answer,,,,..During the discharge process
In an ED, if a patient does not have a medical condition, when
should you discuss the financial discussion? - ,,,answer,,,,..After
the medical screening, and either during the registration or
discharge process.
If an ED patient does not have an emergency medical condition,
can you then engage in financial discussions? - ,,,answer,,,,..No,
you must ensure the medical screening is complete first.
Outside the ED setting, when can you have financial discussions
with patients? - ,,,answer,,,,..Either during the registration or
discharge process - as long as the patient flow is not disrupted.
