CMAA (Certified Medical Administrative
Assistant) Exam 2025–2026 Accurate 250
Questions and Verified Correct Answers JUST
RELEASED
Which of the following tasks should a medical administrative assistant perform? -
answer>>>Complete an inventory list of office supplies.
A medical administrative assistant is speaking with a provider who prescribes a diagnostic
examination of a patient's right knee joint with direct visual inspection. The assistant
should identify that which of the following terms describes this examination? -
answer>>>Arthroscopy
The assistant should identify arthroscopy as an endoscopic procedure used to examine a
patient's knee joint with direct visual inspection.
A medical administrative assistant should identify that which of the following is a method
used to deter patients from not showing up to their appointments? - answer>>>Charging
patients a fee
Charging patients a no-show fee deters patients from not showing up to their
appointments.
A medical administrative assistant should perform which of the following tasks when
opening the office each morning? - answer>>>Turn off the answering service.
The medical administrative assistant should turn off the answering service when opening
the office each morning.
,A medical administrative assistant should identify that which of the following barriers
among coworkers involves perceiving only those in higher positions as being important? -
answer>>>Status barrier
A status barrier occurs when it is perceived that only the employees in higher positions
are important compared to other employees.
To which of the following entities can a medical administrative assistant disclose a
patient's information without signed authorization from the patient? - answer>>>Local
health department
According to the HIPAA Privacy Rule, a patient's information can be disclosed to the local
health department without signed authorization for a patient who has an infectious
disease.
A medical administrative assistant should identify that ketosis is an expected finding for a
patient who has which of the following conditions? - answer>>>Diabetes mellitus
Diabetes mellitus is a metabolism disorder that is characterized by insulin deficiency or
resistance. A patient who has either type 1 or type 2 diabetes mellitus can present with
primary symptoms that include increased thirst, increased urination, weight loss, and
ketosis.
Which of the following should a medical administrative assistant explain to new patients
prior to an initial visit? - answer>>>The procedure to cancel an appointment
The assistant should explain the cancellation procedure to new patients because
canceling an appointment incorrectly can make a patient financially liable.
A medical administrative assistant should identify that which of the following helps to
maintain adequate supplies on hand? - answer>>>Inventory management
,Inventory management focuses on maintaining adequate supplies on hand.
Which of the following is the maximum number of telephone rings by which a medical
administrative assistant should answer an incoming call? - answer>>>Three
Three rings is the maximum number of telephone rings by which an assistant should
answer an incoming call.
Which of the following describes advance directives? - answer>>>They are written
instructions about health care decisions in the event a patient is unable to make a
decision.
Advance directives are written instructions about a patient's health care decisions in the
event they are unable to make a decision.
A medical administrative assistant receives a request from a patient's health insurance
company for protected health information (PHI). Which of the following actions should
the assistant take? - answer>>>Disclose the minimum amount of information necessary.
The assistant should disclose the minimum amount of information needed by the health
insurance company.
When is it appropriate for a medical administrative assistant to release test results to a
patient's family member? - answer>>>When the patient provides a signed release of
information that identifies the family member.
A signed release of information provided by the patient is needed to release test results
to the family member.
, A medical administrative assistant is collecting pre-appointment information from a
patient about symptoms they have been experiencing related to COPD. Which of the
following describes this process? - answer>>>Screening
Screening is the process of collecting information from a patient to determine which
provider is capable of handling the patient's medical needs.
A medical administrative assistant is performing check-out procedures for a patient. The
patient asks if they owe anything additional for the procedure performed during today's
office visit. Which of the following is the patient's responsibility to pay before their
insurance will pay for the procedure? - answer>>>Deductible
This is the amount the patient is responsible to pay before the third-party payer will pay
for a procedure.
A medical administrative assistant is processing a package for mailing. Which of the
following describes a flat, rectangular mail piece that is no thicker than ¾ inches with a
length of 11.5 to 15 inches and a width of 6 ⅛ to 12 inches? - answer>>>Large envelope
A flat, rectangular mail piece that is no thicker than ¾ inches with a length of 11.5 to 15
inches and a width of 6 ½ to 12 inches is a large envelope.
Which of the following characteristics should a medical administrative assistant identify
as part of a professional appearance? - answer>>>Basic grooming
The assistant should practice basic grooming, including bathing or showering, use of
deodorant, and dental hygiene.
A medical administrative assistant is creating a schedule that allows a provider to focus
on one patient for an extended period of time to thoroughly assess their concerns. Which
Assistant) Exam 2025–2026 Accurate 250
Questions and Verified Correct Answers JUST
RELEASED
Which of the following tasks should a medical administrative assistant perform? -
answer>>>Complete an inventory list of office supplies.
A medical administrative assistant is speaking with a provider who prescribes a diagnostic
examination of a patient's right knee joint with direct visual inspection. The assistant
should identify that which of the following terms describes this examination? -
answer>>>Arthroscopy
The assistant should identify arthroscopy as an endoscopic procedure used to examine a
patient's knee joint with direct visual inspection.
A medical administrative assistant should identify that which of the following is a method
used to deter patients from not showing up to their appointments? - answer>>>Charging
patients a fee
Charging patients a no-show fee deters patients from not showing up to their
appointments.
A medical administrative assistant should perform which of the following tasks when
opening the office each morning? - answer>>>Turn off the answering service.
The medical administrative assistant should turn off the answering service when opening
the office each morning.
,A medical administrative assistant should identify that which of the following barriers
among coworkers involves perceiving only those in higher positions as being important? -
answer>>>Status barrier
A status barrier occurs when it is perceived that only the employees in higher positions
are important compared to other employees.
To which of the following entities can a medical administrative assistant disclose a
patient's information without signed authorization from the patient? - answer>>>Local
health department
According to the HIPAA Privacy Rule, a patient's information can be disclosed to the local
health department without signed authorization for a patient who has an infectious
disease.
A medical administrative assistant should identify that ketosis is an expected finding for a
patient who has which of the following conditions? - answer>>>Diabetes mellitus
Diabetes mellitus is a metabolism disorder that is characterized by insulin deficiency or
resistance. A patient who has either type 1 or type 2 diabetes mellitus can present with
primary symptoms that include increased thirst, increased urination, weight loss, and
ketosis.
Which of the following should a medical administrative assistant explain to new patients
prior to an initial visit? - answer>>>The procedure to cancel an appointment
The assistant should explain the cancellation procedure to new patients because
canceling an appointment incorrectly can make a patient financially liable.
A medical administrative assistant should identify that which of the following helps to
maintain adequate supplies on hand? - answer>>>Inventory management
,Inventory management focuses on maintaining adequate supplies on hand.
Which of the following is the maximum number of telephone rings by which a medical
administrative assistant should answer an incoming call? - answer>>>Three
Three rings is the maximum number of telephone rings by which an assistant should
answer an incoming call.
Which of the following describes advance directives? - answer>>>They are written
instructions about health care decisions in the event a patient is unable to make a
decision.
Advance directives are written instructions about a patient's health care decisions in the
event they are unable to make a decision.
A medical administrative assistant receives a request from a patient's health insurance
company for protected health information (PHI). Which of the following actions should
the assistant take? - answer>>>Disclose the minimum amount of information necessary.
The assistant should disclose the minimum amount of information needed by the health
insurance company.
When is it appropriate for a medical administrative assistant to release test results to a
patient's family member? - answer>>>When the patient provides a signed release of
information that identifies the family member.
A signed release of information provided by the patient is needed to release test results
to the family member.
, A medical administrative assistant is collecting pre-appointment information from a
patient about symptoms they have been experiencing related to COPD. Which of the
following describes this process? - answer>>>Screening
Screening is the process of collecting information from a patient to determine which
provider is capable of handling the patient's medical needs.
A medical administrative assistant is performing check-out procedures for a patient. The
patient asks if they owe anything additional for the procedure performed during today's
office visit. Which of the following is the patient's responsibility to pay before their
insurance will pay for the procedure? - answer>>>Deductible
This is the amount the patient is responsible to pay before the third-party payer will pay
for a procedure.
A medical administrative assistant is processing a package for mailing. Which of the
following describes a flat, rectangular mail piece that is no thicker than ¾ inches with a
length of 11.5 to 15 inches and a width of 6 ⅛ to 12 inches? - answer>>>Large envelope
A flat, rectangular mail piece that is no thicker than ¾ inches with a length of 11.5 to 15
inches and a width of 6 ½ to 12 inches is a large envelope.
Which of the following characteristics should a medical administrative assistant identify
as part of a professional appearance? - answer>>>Basic grooming
The assistant should practice basic grooming, including bathing or showering, use of
deodorant, and dental hygiene.
A medical administrative assistant is creating a schedule that allows a provider to focus
on one patient for an extended period of time to thoroughly assess their concerns. Which
