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WGU C985 Questions AND Correct Answers EXAM

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WGU C985 Questions AND Correct Answers EXAM

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WGU C985
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WGU C985









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Institution
WGU C985
Course
WGU C985

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Uploaded on
August 8, 2025
Number of pages
9
Written in
2025/2026
Type
Exam (elaborations)
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Questions & answers

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WGU C985 Questions AND Correct Answers EXAM



A facilitator meets with several healthcare staff members to get feedback and input about how
the staff thinks the goal of increasing hand washing through observation methods has worked.



Which research method is being used by the facilitator? - ✔✔ Focus Group



A group of doctors studied exercise tolerance in obese patients in a clinical trial. The doctors
examined computer-assisted and conventional treatment programs to identify whether computer-
assisted methods would reduce risk of injury.



Which risk adjustment technique should be used for this study? - ✔✔ Stratification analysis



A healthcare administrator decided to implement email safety training classes for all employees
after reading about computer hacks through phishing. An exam was given to the employees after
the training.



How should the organization use the pass rate data from the assessment? - ✔✔ To see if
additional educational efforts are needed



A hospital financial analyst is evaluating the return on investment following the purchase of new
endoscopy equipment.



Which data source is needed for an analysis report? - ✔✔ Reimbursement records



A hospital is experiencing a high rate of nursing turnover during the first year at the hospital.
There are many theories as to why turnover in this cohort is so high. The chief executive officer
(CEO) has asked the nursing director to study this further and develop some tactics to improve
nursing retention. The director plans to gather data, conduct some statistical analysis, and report
back to the CEO with an improvement plan.



How should the nursing director apply cluster analysis to study this issue? - ✔✔ By grouping
nurses into categories related to the reasons they resigned

, A hospital researcher has access to one year of hospital emergency department claims data. The
researcher is investigating the association of race on the timeliness of delivery of care. The sample
includes information on patient demographics, insurance information, and emergency department
factors. Due to patient confidentiality, the sample does not include patient clinical information
and outcomes.



Which research method should be used? - ✔✔ Cross Sectional



A hospital researcher is interested in investigating the association between hospital ownership
(i.e., government, investor, and not-for-profit) on overall hospital quality scores.



Research Methods

A cross-sectional data set of all urban hospitals from eight states is used in this study. The data
were obtained from various administrative databases: Medicare Hospital Cost Report Information
System, the American Hospital Association, and the Area Health Resource File. Descriptive
statistics are used to summarize the data. An ordinary least squares regression is used to test the
relationship between ownership status and hospital quality while controlling for hospital and
market characteristics.



Which component is missing from these research methods? - ✔✔ Research design



A hospital researcher is interested in the association between patient satisfaction and hospital
market share. The researcher hypothesizes that increased patient satisfaction will lead to an
increase in hospital market share.



Research Methods

A longitudinal study of seven years will be conducted to assess the change in hospital market
share over time. Urban hospitals from the United States that have more than 100 beds will be
included in the analysis. The data set will include hospital characteristics and market
characteristics. Administrative data will be obtained from the American Hospital Association's
Annual Survey of Hospitals, the Area Health Resources File, and the Hospital Compare website.
The variables included in the data set will control for other factors that may impact hospital
patient satisfaction. Statistical significance will be set at α = 0.05 for the analysis. The results of the
analysis will be - ✔✔ Analysis plan



A hospital would like to reduce the outstanding accounts receivables with large amounts. The
chief financial officer (CFO) asked the director of patient accounts to identify delinquent accounts
based on patient demographics to create a collection process through the patient portal.
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