1
,Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
1 1 1 1 1 1 1 1 1
1) Managers and economists traditionally have seen human resource management as a source of va
1 1 1 1 1 1 1 1 1 1 1 1 1
lue to their organizations.
1 1 1
⊚ true 1
⊚ false 1
2) The concept of "human resource management" implies that employees are interchangeable, e
1 1 1 1 1 1 1 1 1 1 1
asily replaced assets that should be managed like any other physical asset.
1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
3) No two human resource departments will have precisely the same roles and responsibilities.
1 1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
4) Recruitment refers to the process by which an organization selects applicants with the right kn
1 1 1 1 1 1 1 1 1 1 1 1 1 1
owledge, skills, and abilities to help the organization achieve its goals.
1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
5) Performance management requires that employee activities and outputs match the i
1 1 1 1 1 1 1 1 1 1
ndividual's goals. 1
⊚ true 1
⊚ false 1
6) Important decisions in planning pay and benefits include how much to offer employees in sal
1 1 1 1 1 1 1 1 1 1 1 1 1 1
ary or wages, as opposed to bonuses, commissions, and other performance-related pay.
1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
1 1 1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
2
,8) Compliance with laws and regulations is not an HR responsibility, but rather the sole re
1 1 1 1 1 1 1 1 1 1 1 1 1 1
sponsibility of managers within the organization.
1 1 1 1 1
⊚ true 1
⊚ false 1
9) HR is increasingly becoming a purely administrative function.
1 1 1 1 1 1 1
⊚ true
1
⊚ false
1
10) As part of its strategic role, one of the key contributions HR can make is to engage in evi
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
dence-based HRM. 1
⊚ true 1
⊚ false 1
11) Canada underperforms the United States with respect to productivity.
1 1 1 1 1 1 1 1
⊚ true
1
⊚ false
1
12) HRM should have a significant role in carrying out a merger or acquisition.
1 1 1 1 1 1 1 1 1 1 1 1
⊚ true
1
⊚ false
1
13) Non-
traditional workers e.g. contractors and temporary workers, currently represent more than 5
1 1 1 1 1 1 1 1 1 1 1
0 percent of the workforce, and this percentage is expected to increase significantly.
1 1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
14) Setting up a business enterprise in another country (e.g. building a factory in China) is called out
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
sourcing.
⊚ true 1
⊚ false 1
3
, 15) Recent surveys indicate that the general public and managers do not have positive pe
1 1 1 1 1 1 1 1 1 1 1 1 1
rceptions of the ethical conduct of businesses.
1 1 1 1 1 1
⊚ true 1
⊚ false 1
16) HR activities are carried out exclusively by HR specialists in small organizations.
1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
17) Canada's labour force is aging.
1 1 1 1
⊚ true 1
⊚ false 1
18) Mobile devices are increasingly being used to access HR processes, information, and c
1 1 1 1 1 1 1 1 1 1 1 1
ollaborative tools. 1
⊚ true 1
⊚ false 1
19) As a type of resource, human capital refers to:
1 1 1 1 1 1 1 1
A) the wages, benefits, and other costs incurred in support of HR functions within an or
1 1 1 1 1 1 1 1 1 1 1 1 1 1
ganization.
B) executive talent within an organization.1 1 1 1
C) the tax-deferred value of an employee's pension plan.
1 1 1 1 1 1 1
D) employee characteristics that can add economic value to the organization.
1 1 1 1 1 1 1 1 1
E) substitutes for physical assets. 1 1 1
20) Human capital refers to an organization's employees described in terms of all of the fol
1 1 1 1 1 1 1 1 1 1 1 1 1 1
lowing, EXCEPT? 1
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
4
,Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
1 1 1 1 1 1 1 1 1
1) Managers and economists traditionally have seen human resource management as a source of va
1 1 1 1 1 1 1 1 1 1 1 1 1
lue to their organizations.
1 1 1
⊚ true 1
⊚ false 1
2) The concept of "human resource management" implies that employees are interchangeable, e
1 1 1 1 1 1 1 1 1 1 1
asily replaced assets that should be managed like any other physical asset.
1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
3) No two human resource departments will have precisely the same roles and responsibilities.
1 1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
4) Recruitment refers to the process by which an organization selects applicants with the right kn
1 1 1 1 1 1 1 1 1 1 1 1 1 1
owledge, skills, and abilities to help the organization achieve its goals.
1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
5) Performance management requires that employee activities and outputs match the i
1 1 1 1 1 1 1 1 1 1
ndividual's goals. 1
⊚ true 1
⊚ false 1
6) Important decisions in planning pay and benefits include how much to offer employees in sal
1 1 1 1 1 1 1 1 1 1 1 1 1 1
ary or wages, as opposed to bonuses, commissions, and other performance-related pay.
1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
1 1 1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
2
,8) Compliance with laws and regulations is not an HR responsibility, but rather the sole re
1 1 1 1 1 1 1 1 1 1 1 1 1 1
sponsibility of managers within the organization.
1 1 1 1 1
⊚ true 1
⊚ false 1
9) HR is increasingly becoming a purely administrative function.
1 1 1 1 1 1 1
⊚ true
1
⊚ false
1
10) As part of its strategic role, one of the key contributions HR can make is to engage in evi
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
dence-based HRM. 1
⊚ true 1
⊚ false 1
11) Canada underperforms the United States with respect to productivity.
1 1 1 1 1 1 1 1
⊚ true
1
⊚ false
1
12) HRM should have a significant role in carrying out a merger or acquisition.
1 1 1 1 1 1 1 1 1 1 1 1
⊚ true
1
⊚ false
1
13) Non-
traditional workers e.g. contractors and temporary workers, currently represent more than 5
1 1 1 1 1 1 1 1 1 1 1
0 percent of the workforce, and this percentage is expected to increase significantly.
1 1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
14) Setting up a business enterprise in another country (e.g. building a factory in China) is called out
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
sourcing.
⊚ true 1
⊚ false 1
3
, 15) Recent surveys indicate that the general public and managers do not have positive pe
1 1 1 1 1 1 1 1 1 1 1 1 1
rceptions of the ethical conduct of businesses.
1 1 1 1 1 1
⊚ true 1
⊚ false 1
16) HR activities are carried out exclusively by HR specialists in small organizations.
1 1 1 1 1 1 1 1 1 1 1
⊚ true 1
⊚ false 1
17) Canada's labour force is aging.
1 1 1 1
⊚ true 1
⊚ false 1
18) Mobile devices are increasingly being used to access HR processes, information, and c
1 1 1 1 1 1 1 1 1 1 1 1
ollaborative tools. 1
⊚ true 1
⊚ false 1
19) As a type of resource, human capital refers to:
1 1 1 1 1 1 1 1
A) the wages, benefits, and other costs incurred in support of HR functions within an or
1 1 1 1 1 1 1 1 1 1 1 1 1 1
ganization.
B) executive talent within an organization.1 1 1 1
C) the tax-deferred value of an employee's pension plan.
1 1 1 1 1 1 1
D) employee characteristics that can add economic value to the organization.
1 1 1 1 1 1 1 1 1
E) substitutes for physical assets. 1 1 1
20) Human capital refers to an organization's employees described in terms of all of the fol
1 1 1 1 1 1 1 1 1 1 1 1 1 1
lowing, EXCEPT? 1
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
4
