RELIAS Case Managem en t Assessm en t A Test
Pr ep 2025-2026 – Com plete Updated Study
Guide and Exam Pr actice Resour ce Featur ing
Real Case Managem ent Assessm ent
Questions w ith 100% Cor r ect Ver ifi ed A+
Answ er s, Fully Solved and Exper t-Review ed
w ith Detailed Explanations, Rationales, and
Pr oven Str ategies for Guar anteed Success in
Case Manager Cer tifi cation and Healthcar e
Pr ofessional Exam Pr epar ation
,(CHAPTER 1) Case Management Definition - Correct Answer---A
creative, collaborative process involving planning assessment,
coordination, teaching, modeling and advocacy that aim to
enhance the optimum social functioning of the client served and
positive outcomes for the agency
Types of Agencies that Provide Case Management Services... -
Correct Answer--Child welfare, hospitals, schools, Nursing homes,
inpatient or outpatient mental health, drug and alcohol,
vocational services, juvenile detention programs, homeless
shelters, & criminal justice system
Vulnerable populations case managers provide services to... -
Correct Answer--Older adults,
-clients with chronic mental illness,
-clients with physical disabilities,
-LGBTQ+
-clients struggling with substance abuse,
-those who have experienced trauma,
-clients who have been abused or neglected,
-those involved with criminal justice system
,Voluntary, non-voluntary, and involuntary clients - Correct
Answer--1. Voluntary
-Client comes on their own and asks for help
2. Non-voluntary
-Client is coming because of pressure to come
EX: child brought by other due to behavior
OR wife tells husband to come or she will leave him
3. Involuntary or Mandated
-Court orders them to participate in program
EX: juvenile delinquency, rehabilitation services
3 Phases of case management:
Assessment, Planning, Implementation - Correct Answer--
Assessment:-study of client and their environment-initial contact
is starting point for assessing info. about client
EX- completing forms, gathering insurance info.
, Planning:-determining future service delivery in organized way-
what services will be provided and how they're arranged-provide
them with proper evaluations
Implementation:-service plan is carried out and evaluated-
monitoring services at this phase, see effectiveness
Advocacy - Correct Answer---The act or process of representing
the interests of the client and teaching the client to advocate for
him/herself
Continuity of Care - Correct Answer---Delivering uninterrupted
care to patient from the moment they go through intake, to
termination
-Maintain relationship with client's family
Client Empowerment - Correct Answer---Respecting clients as
individuals, building on their strengths and interests, moving
them towards self-sufficiency -All individuals regardless of
disability, have integrity and worth
Self-Determination - Correct Answer---Allowing clients to chose
goals and interventions
-Includes respect for the client and their need of services
Pr ep 2025-2026 – Com plete Updated Study
Guide and Exam Pr actice Resour ce Featur ing
Real Case Managem ent Assessm ent
Questions w ith 100% Cor r ect Ver ifi ed A+
Answ er s, Fully Solved and Exper t-Review ed
w ith Detailed Explanations, Rationales, and
Pr oven Str ategies for Guar anteed Success in
Case Manager Cer tifi cation and Healthcar e
Pr ofessional Exam Pr epar ation
,(CHAPTER 1) Case Management Definition - Correct Answer---A
creative, collaborative process involving planning assessment,
coordination, teaching, modeling and advocacy that aim to
enhance the optimum social functioning of the client served and
positive outcomes for the agency
Types of Agencies that Provide Case Management Services... -
Correct Answer--Child welfare, hospitals, schools, Nursing homes,
inpatient or outpatient mental health, drug and alcohol,
vocational services, juvenile detention programs, homeless
shelters, & criminal justice system
Vulnerable populations case managers provide services to... -
Correct Answer--Older adults,
-clients with chronic mental illness,
-clients with physical disabilities,
-LGBTQ+
-clients struggling with substance abuse,
-those who have experienced trauma,
-clients who have been abused or neglected,
-those involved with criminal justice system
,Voluntary, non-voluntary, and involuntary clients - Correct
Answer--1. Voluntary
-Client comes on their own and asks for help
2. Non-voluntary
-Client is coming because of pressure to come
EX: child brought by other due to behavior
OR wife tells husband to come or she will leave him
3. Involuntary or Mandated
-Court orders them to participate in program
EX: juvenile delinquency, rehabilitation services
3 Phases of case management:
Assessment, Planning, Implementation - Correct Answer--
Assessment:-study of client and their environment-initial contact
is starting point for assessing info. about client
EX- completing forms, gathering insurance info.
, Planning:-determining future service delivery in organized way-
what services will be provided and how they're arranged-provide
them with proper evaluations
Implementation:-service plan is carried out and evaluated-
monitoring services at this phase, see effectiveness
Advocacy - Correct Answer---The act or process of representing
the interests of the client and teaching the client to advocate for
him/herself
Continuity of Care - Correct Answer---Delivering uninterrupted
care to patient from the moment they go through intake, to
termination
-Maintain relationship with client's family
Client Empowerment - Correct Answer---Respecting clients as
individuals, building on their strengths and interests, moving
them towards self-sufficiency -All individuals regardless of
disability, have integrity and worth
Self-Determination - Correct Answer---Allowing clients to chose
goals and interventions
-Includes respect for the client and their need of services
