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10th Edition by Kendall Kenneth and Kendall Julie,All
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Chapters 1 - 16
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,TABLE OF CONTENTS
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I. Systems Analysis Fundamentals
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1. Systems, Roles, and Development Methodologies
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2. Understanding and Modeling Organization Systems
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3. Project Management
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II. Information Requirements Analysis
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4. Information Gathering: Interactive Methods
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5. Information Gathering: Unobtrusive Methods
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6. Agile Modeling, Prototyping, and Scrum
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III. The Analysis Process
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7. Using Data Flow Diagrams
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8. Analyzing Systems Using Data Dictionaries
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9. Process Specifications and Structured Decisions
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10. Object-Oriented Systems Analysis and Design Using UML
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IV. The Essentials of Design
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11. Designing Effective Output
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12. Designing Effective Input
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13. Designing Databases u
14. Human-Computer Interaction and UX Design u u u u
V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures
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16. Quality Assurance and Implementation
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,Chapter 2 u
Understanding and Modeling Organizational
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Systems
Key Points and Objectives
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1. Organizationsu areu complexu systemsu composedu ofu interrelatedu andu interdependentu subsystems.
2. Systemu andu subsystemu boundariesu andu environmentsu haveu anu impactu onu informatio
nusystemuuanalysisuuandidesign.
3. Systemsu areu describedu asu eitheru open,u withu freeu flowingu information,u oru closedu wit
hurestrictedu accessu toinformation.
4. Au virtualu organizationu isu oneu thatu hasu partsu ofu theu organizationu inu differentu physica
lulocations.uuTheyuuuseicomputeruunetworksuuanduucommunicationsuutechnologyuutouuworkuuon
uprojects.u Advantagesu ofu au virtualu organizationu are:
A. Reducedu costsu ofu physicalu facilities
B. Moreu rapidu responseu tou customeru needs
C. Flexibilityu foru employeesu tou careu foru childrenu oru agingu parents
5. EnterpriseusystemsuoruEnterpriseuResourceuPlanningu(ERP)udescribesuanuintegrateduorganizati
onalu informationu system.u Theu softwareu helpsu theu flowu ofu informationu betweenutheuufunct
ionaluuareasuuwithinuutheiorganization.
6. ERPu canu affectu everyu aspectuofu theu organization,u suchu as:
A. Designu ofu employees’u work
B. Skillsu requireduforu jobu competency
C. Strategicu positioningu ofu theu company
7. Manyu issuesu mustu beu overcomeu foru theu ERPu installationu isu tou beu declareduau success:
A. Useru acceptance
B. Integrationu withu legacyu systemsu andu theu supplyu chain
C. Upgradingu functionalityu (andu complexity)u ofu ERPu modules
D. Reorganizingu worku lifeu ofu usersu andu decisionu makers
E. Expandedu reachu acrossu severalu organizations
F. Strategicu repositioningu ofu theu company
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, 8. Aucontext-
leveludatauflowudiagramuisuanuimportantutoolu foru showingu datau usedu anduinformationuuprodu
ceduubyuuaisystem.uuItuuprovidesuuanuuoverviewuuofuutheuusettinguuoruuenvironmentutheu systemu exist
su within—whichu entitiesu supplyu andu receiveu data/information.
9. Theu context-
levelu datau flowu diagramu isu oneu wayu tou showu scope,u oru whatu isu tou beu includeduinu theu syst
em.u Theprojectu hasu au budgetu thatu helpsu tou defineu scope.
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