MGMT 339 CSUF EXAM 1
What is a business mission? - ANSWERS-An organization's basic
purpose and scope of operations.
SWOT analysis - ANSWERS-a planning tool used to analyze an
organization's strengths, weaknesses, opportunities, and threats
What are the 4 categories in the BCG growth-share Matrix -
ANSWERS-1. Stars (High growth rate high market share)
2. Question Marks (High growth rate low market share)
3. Cash Cows (Low growth rate high market share)
4. Dogs (low growth rate low market share)
What are Porter's 3 strategies? - ANSWERS-Differentiation, Cost
Leadership, Focus
Differentiation (porters) - ANSWERS-Making organization more
competitive by developing products different from competitors
Cost Leadership (porters) - ANSWERS-Making organization more
competitive by producing products more cheaply than competitors.
Focus (porters) - ANSWERS-Making organization more competitive
by targeting a particular customer.
, Four Common Organizational Strategies - ANSWERS-1. Growth
2. Stability
3. Retrenchment
4. Divesture
Operations Management - ANSWERS-The systematic design,
direction, and control of processes that transform inputs into services
and products for internal, as well as external customers.
Order Winners - ANSWERS-A criterion customers use to differentiate
the services or products of one firm from those of another.
Order Qualifiers - ANSWERS-Minimum level required from a set of
criteria for a firm to do business in particular market segment.
Productivity equation - ANSWERS-output/input
4 workers installed 720 square yards of carpeting in 8 hours.
Productivity? - ANSWERS-Output? 720 square yards of carpeting
Input? 8*4 = 32 labor hours
Productivity? 720/32 = 22.5 sq yards / labor hour
productivity growth - ANSWERS-Productivity Growth = (Current
Productivity - Previous Productivity) / Previous Productivity x 100
What is a business mission? - ANSWERS-An organization's basic
purpose and scope of operations.
SWOT analysis - ANSWERS-a planning tool used to analyze an
organization's strengths, weaknesses, opportunities, and threats
What are the 4 categories in the BCG growth-share Matrix -
ANSWERS-1. Stars (High growth rate high market share)
2. Question Marks (High growth rate low market share)
3. Cash Cows (Low growth rate high market share)
4. Dogs (low growth rate low market share)
What are Porter's 3 strategies? - ANSWERS-Differentiation, Cost
Leadership, Focus
Differentiation (porters) - ANSWERS-Making organization more
competitive by developing products different from competitors
Cost Leadership (porters) - ANSWERS-Making organization more
competitive by producing products more cheaply than competitors.
Focus (porters) - ANSWERS-Making organization more competitive
by targeting a particular customer.
, Four Common Organizational Strategies - ANSWERS-1. Growth
2. Stability
3. Retrenchment
4. Divesture
Operations Management - ANSWERS-The systematic design,
direction, and control of processes that transform inputs into services
and products for internal, as well as external customers.
Order Winners - ANSWERS-A criterion customers use to differentiate
the services or products of one firm from those of another.
Order Qualifiers - ANSWERS-Minimum level required from a set of
criteria for a firm to do business in particular market segment.
Productivity equation - ANSWERS-output/input
4 workers installed 720 square yards of carpeting in 8 hours.
Productivity? - ANSWERS-Output? 720 square yards of carpeting
Input? 8*4 = 32 labor hours
Productivity? 720/32 = 22.5 sq yards / labor hour
productivity growth - ANSWERS-Productivity Growth = (Current
Productivity - Previous Productivity) / Previous Productivity x 100
