WGU C715 ORGANIZATIONAL QUESTIONS AND ANSWERS
GRADED A+
✔✔Which of the following accurately differentiates between work groups and work
teams?
a) Work groups are used by top-management employees, while work teams are used
by lower-level workers.
b) Work groups involve members who have complementary skills, while work teams use
employees who have random and varied skills.
c) Work teams generate a potential for an organization to generate greater outputs with
no increase in inputs, while work groups cannot perform this function.
d) Work teams represent the mere accumulation of individual efforts, while work groups
generate a positive synergy within the organization. - ✔✔C) Work teams generate a
potential for an organization to generate greater outputs with no increase in inputs,
while work groups cannot perform this function.
✔✔Which of the following statements is true regarding self-managed work teams?
a) Self-managed work teams typically consist of forty to fifty employees.
b) Members of self-managed work teams typically report lower job satisfaction.
c) Self-managed work teams are typically composed of employees from different
departments who work independent of each other.
d) In the case of self-managed work teams, supervisory positions take on decreased
importance. - ✔✔D) In the case of self-managed work teams, supervisory positions take
on decreased importance.
✔✔Which of the following statements is true regarding size of teams?
a) When teams have excess members, cohesiveness declines.
b) As team size increases, social loafing decreases.
c) When teams have excess members, mutual accountability increases.
d) Members of large teams coordinate work better when pressed for time. - ✔✔A) When
teams have excess members, cohesiveness declines.
✔✔Which of the following is most likely to increase team efficacy?
a) providing vast and generic goals
b) helping the team achieve small successes
c) ensuring that team goals are substantially difficult
d) reducing the number of members on a team drastically - ✔✔B) helping the team
achieve small successes
✔✔Work should be performed by an individual if ________.
a) the work is complex and requires different perspectives
b) the work creates a common purpose or set of goals for the people in the group that is
more than the aggregate of individual goals
c) the work is simple and does not require diverse input
, d) several tasks that are interdependent are to be performed for completing the work -
✔✔C) the work is simple and does not require diverse input
✔✔A strong culture should reduce employee turnover, because it results in ________.
a) a highly centralized organization
b) cohesiveness and organizational commitment
c) a highly formalized organization
d) an outcome-oriented organization - ✔✔D) an outcome-oriented organization
✔✔Culture is most likely to be a liability when ________.
a) the organization's environment is dynamic
b) the organization's management is highly efficient
c) the organization is highly centralized
d) the organization scores low on the degree of formalization - ✔✔A) the organization's
environment is dynamic
✔✔Top management has a major impact on the organization's culture by ________.
a) establishing norms that filter down through the organization
b) ensuring a proper match of personal and organizational values
c) socializing new applicants in the pre-hiring phase
d) providing a framework for metamorphosis of new hires - ✔✔A) establishing norms
that filter down through the organization
✔✔When you start to accept the differences between your expectations and the reality
of the organization, you move into the ________ stage of socialization.
a) Pre-arrival
b) post-arrival
c) acceptance
d) metamorphosis - ✔✔D) metamorphosis
✔✔B is new at W Corp., but after a week B already knows that the founder of the
corporation started the business in a garage with only $4,000 and one client. This
information was most likely transmitted to B by way of ________.
a) stories
b) material symbols
c) rituals
d) organizational charts - ✔✔A) stories
✔✔M is a friendly and warm manager who starts the day at work by personally greeting
colleagues and subordinates. M is often seen listening sincerely to employees' concerns
and problems. M takes the initiative to hold programs to renew and improve the skills of
current employees. M is accessible for help and information at all times. M is___
a) achievement-oriented
b) high in consideration
c) high in structure
GRADED A+
✔✔Which of the following accurately differentiates between work groups and work
teams?
a) Work groups are used by top-management employees, while work teams are used
by lower-level workers.
b) Work groups involve members who have complementary skills, while work teams use
employees who have random and varied skills.
c) Work teams generate a potential for an organization to generate greater outputs with
no increase in inputs, while work groups cannot perform this function.
d) Work teams represent the mere accumulation of individual efforts, while work groups
generate a positive synergy within the organization. - ✔✔C) Work teams generate a
potential for an organization to generate greater outputs with no increase in inputs,
while work groups cannot perform this function.
✔✔Which of the following statements is true regarding self-managed work teams?
a) Self-managed work teams typically consist of forty to fifty employees.
b) Members of self-managed work teams typically report lower job satisfaction.
c) Self-managed work teams are typically composed of employees from different
departments who work independent of each other.
d) In the case of self-managed work teams, supervisory positions take on decreased
importance. - ✔✔D) In the case of self-managed work teams, supervisory positions take
on decreased importance.
✔✔Which of the following statements is true regarding size of teams?
a) When teams have excess members, cohesiveness declines.
b) As team size increases, social loafing decreases.
c) When teams have excess members, mutual accountability increases.
d) Members of large teams coordinate work better when pressed for time. - ✔✔A) When
teams have excess members, cohesiveness declines.
✔✔Which of the following is most likely to increase team efficacy?
a) providing vast and generic goals
b) helping the team achieve small successes
c) ensuring that team goals are substantially difficult
d) reducing the number of members on a team drastically - ✔✔B) helping the team
achieve small successes
✔✔Work should be performed by an individual if ________.
a) the work is complex and requires different perspectives
b) the work creates a common purpose or set of goals for the people in the group that is
more than the aggregate of individual goals
c) the work is simple and does not require diverse input
, d) several tasks that are interdependent are to be performed for completing the work -
✔✔C) the work is simple and does not require diverse input
✔✔A strong culture should reduce employee turnover, because it results in ________.
a) a highly centralized organization
b) cohesiveness and organizational commitment
c) a highly formalized organization
d) an outcome-oriented organization - ✔✔D) an outcome-oriented organization
✔✔Culture is most likely to be a liability when ________.
a) the organization's environment is dynamic
b) the organization's management is highly efficient
c) the organization is highly centralized
d) the organization scores low on the degree of formalization - ✔✔A) the organization's
environment is dynamic
✔✔Top management has a major impact on the organization's culture by ________.
a) establishing norms that filter down through the organization
b) ensuring a proper match of personal and organizational values
c) socializing new applicants in the pre-hiring phase
d) providing a framework for metamorphosis of new hires - ✔✔A) establishing norms
that filter down through the organization
✔✔When you start to accept the differences between your expectations and the reality
of the organization, you move into the ________ stage of socialization.
a) Pre-arrival
b) post-arrival
c) acceptance
d) metamorphosis - ✔✔D) metamorphosis
✔✔B is new at W Corp., but after a week B already knows that the founder of the
corporation started the business in a garage with only $4,000 and one client. This
information was most likely transmitted to B by way of ________.
a) stories
b) material symbols
c) rituals
d) organizational charts - ✔✔A) stories
✔✔M is a friendly and warm manager who starts the day at work by personally greeting
colleagues and subordinates. M is often seen listening sincerely to employees' concerns
and problems. M takes the initiative to hold programs to renew and improve the skills of
current employees. M is accessible for help and information at all times. M is___
a) achievement-oriented
b) high in consideration
c) high in structure
