2026 WELLCARE ACT MASTERY
EXAM WITH VERIFIED ANSWERS
Annually, Bbrokers Bare Brequired Bto Bcomplete Ba BWellcare BContract BRecertification
Bcase Bin:
A. BSalesforce
B. BWellcare.com
C. BCentene BWorkbench B(CWB)
D. BSales BMaterial BOrdering BPortal B- Bcorrect Banswers B-C. BCentene BWorkbench
B(CWB)
Brokers Bmust Bmeet Ball Brequired Bcontracting, Btraining, Band Bcertification Brequired
Bevery Btwo Byears.
TRUE
FALSE B- Bcorrect Banswers B-FALSE
, Brokers/agents Bcan Bsubmit Ba Bsupport Bticket Bonline Bthrough Btheir BCentene
BWorkbench B(CWB) Bportal.
TRUE
FALSE B- Bcorrect Banswers B-TRUE
When Ban Bagent Bself-reports Ba Bcompliance Bissue Bin Bgood Bfaith, Bthat Bmay Bbe
Bconsidered Ba Bmitigating Bfactor Bto Bany Bdisciplinary Baction.
TRUE
FALSE B- Bcorrect Banswers B-TRUE
A Breported Bnon-compliant Bbehavior Binvestigation Bthat Bresults Bin Ba B____
Bdisposition Bis Bone Bwhere Bthe Binvestigation Bproduced Bevidence Bthat Bthe Balleged
Bmisconduct Boccurred.A. BFoundedB. BUnfoundedC. BUnprofessional/Inappropriate
BBehaviorD. BInconclusive B- Bcorrect Banswers B-A. BFounded
At B____, Bbrokers/agents Boffer Bplan Binformation Bupon Brequest Bonly Bwhile Bat Ba
Btable, Bbooth, Bkiosk, Bor BRV.
A. BFormal BSales BEvents
B. BInformal BSales BEvents
C. BEducational BEvents B- Bcorrect Banswers B-B. BInformal BSales BEvents
When Bparticipating Bin Bsales Bappointments, Bbrokers/agents Bare Brequired Bto Bbring
Bto Bthe Bappointment Band Bleave Bwith Bthe Bbeneficiary Ban BEnrollment BGuide Band
BApplication Bwith Ba BBusiness BReply BEnvelope B(BRE).
TRUE
FALSE B- Bcorrect Banswers B-TRUE
A BBusiness BReply BCard B(BRC) Bor Ba Brequest Bto Breceive Badditional Binformation
Bis Bvalid Bfor B24 Bmonths Bfollowing Bthe Bdate Bof Bthe Bbeneficiary's Bsignature Bdate
Bor Bthe Bdate Bof Bthe Bbeneficiary's Binitial Brequest Bfor Binformation.
TRUE
FALSE B- Bcorrect Banswers B-FALSE
The BThird-Party BMarketing BOrganization B(TPMO) Bdisclaimer Bmust Bbe Bused Bby
Bany BTPMO Bthat Bsells Bplans Bon Bbehalf Bof Bmore Bthan Bone BMedicare
BAdvantage B(MA) Bplan Bprovider.
TRUE
FALSE B- Bcorrect Banswers B-TRUE
Brokers/agents Bmust Binform BWellcare Bof Ball Bmarketing/sales Bevents Bat Bwhich
Bplans Bor Bmaterials Bwill Bbe Bpresented Bor Bdistributed. BThis Bincludes:
A. BFormal BSales BEvents
B. BInformal BSales BEvents
C. BBoth BFormal Band BInformal BSales BEvents
D. BNone B- Bcorrect Banswers B-C. BBoth BFormal Band BInformal BSales BEvents.
EXAM WITH VERIFIED ANSWERS
Annually, Bbrokers Bare Brequired Bto Bcomplete Ba BWellcare BContract BRecertification
Bcase Bin:
A. BSalesforce
B. BWellcare.com
C. BCentene BWorkbench B(CWB)
D. BSales BMaterial BOrdering BPortal B- Bcorrect Banswers B-C. BCentene BWorkbench
B(CWB)
Brokers Bmust Bmeet Ball Brequired Bcontracting, Btraining, Band Bcertification Brequired
Bevery Btwo Byears.
TRUE
FALSE B- Bcorrect Banswers B-FALSE
, Brokers/agents Bcan Bsubmit Ba Bsupport Bticket Bonline Bthrough Btheir BCentene
BWorkbench B(CWB) Bportal.
TRUE
FALSE B- Bcorrect Banswers B-TRUE
When Ban Bagent Bself-reports Ba Bcompliance Bissue Bin Bgood Bfaith, Bthat Bmay Bbe
Bconsidered Ba Bmitigating Bfactor Bto Bany Bdisciplinary Baction.
TRUE
FALSE B- Bcorrect Banswers B-TRUE
A Breported Bnon-compliant Bbehavior Binvestigation Bthat Bresults Bin Ba B____
Bdisposition Bis Bone Bwhere Bthe Binvestigation Bproduced Bevidence Bthat Bthe Balleged
Bmisconduct Boccurred.A. BFoundedB. BUnfoundedC. BUnprofessional/Inappropriate
BBehaviorD. BInconclusive B- Bcorrect Banswers B-A. BFounded
At B____, Bbrokers/agents Boffer Bplan Binformation Bupon Brequest Bonly Bwhile Bat Ba
Btable, Bbooth, Bkiosk, Bor BRV.
A. BFormal BSales BEvents
B. BInformal BSales BEvents
C. BEducational BEvents B- Bcorrect Banswers B-B. BInformal BSales BEvents
When Bparticipating Bin Bsales Bappointments, Bbrokers/agents Bare Brequired Bto Bbring
Bto Bthe Bappointment Band Bleave Bwith Bthe Bbeneficiary Ban BEnrollment BGuide Band
BApplication Bwith Ba BBusiness BReply BEnvelope B(BRE).
TRUE
FALSE B- Bcorrect Banswers B-TRUE
A BBusiness BReply BCard B(BRC) Bor Ba Brequest Bto Breceive Badditional Binformation
Bis Bvalid Bfor B24 Bmonths Bfollowing Bthe Bdate Bof Bthe Bbeneficiary's Bsignature Bdate
Bor Bthe Bdate Bof Bthe Bbeneficiary's Binitial Brequest Bfor Binformation.
TRUE
FALSE B- Bcorrect Banswers B-FALSE
The BThird-Party BMarketing BOrganization B(TPMO) Bdisclaimer Bmust Bbe Bused Bby
Bany BTPMO Bthat Bsells Bplans Bon Bbehalf Bof Bmore Bthan Bone BMedicare
BAdvantage B(MA) Bplan Bprovider.
TRUE
FALSE B- Bcorrect Banswers B-TRUE
Brokers/agents Bmust Binform BWellcare Bof Ball Bmarketing/sales Bevents Bat Bwhich
Bplans Bor Bmaterials Bwill Bbe Bpresented Bor Bdistributed. BThis Bincludes:
A. BFormal BSales BEvents
B. BInformal BSales BEvents
C. BBoth BFormal Band BInformal BSales BEvents
D. BNone B- Bcorrect Banswers B-C. BBoth BFormal Band BInformal BSales BEvents.
