BUSORG 1020 Exam 1, Pitt Business
Role of informal organizations - CORRECT ANSWER-Existence of a group life that
influences organizational outcomes
Visual Attention Experiment - CORRECT ANSWER-mind can select something to
focus on but block out other information
What the science tells us (x3) - CORRECT ANSWER-
1. We do not always have conscious, intentional control over the processes of
social perception, impression formation and judgment
2. Schema drive our perceptions
3. Mental processes about individuals and groups can operate implicitly, or
outside of conscious, attentional focus
Personality - CORRECT ANSWER-the sum total of ways in which an individual
reacts to and interacts with others
Personality traits - CORRECT ANSWER-enduring characteristics that describe an
individual's behavior
Big 5 factors of personality - CORRECT ANSWER-openness, conscientiousness,
extraversion, agreeableness, neuroticism
Perception - CORRECT ANSWER-the process of organizing and interpreting
sensory information, enabling us to recognize meaningful objects and events
perception is selective - CORRECT ANSWER-we choose what to perceive and filter
out the rest
exposure - CORRECT ANSWER-deciding to attend to one person vs another
How can perception be enhanced? - CORRECT ANSWER-
, 1. Can be enhanced through intensity of stimulus
2. Can be enhanced through frequency
Consensus - CORRECT ANSWER-the degree to which other people in the same
situation behave in the same manner
selective perception - CORRECT ANSWER-The phenomenon that people's beliefs
often guide what they pay the most attention to and how they interpret events.
halo effect - CORRECT ANSWER-the tendency to draw a general impression about
an individual on the basis of a single characteristic
contrast effect - CORRECT ANSWER-evaluation of a person's characteristics that is
affected by comparisons with other people recently encountered who rank higher
or lower on the same characteristics
example: how you do in an interview depends on the previous person
Stereotyping - CORRECT ANSWER-Judging someone on the basis of one's
perception of the group to which that person belongs
confirmation bias - CORRECT ANSWER-The tendency to seek and rely on
information that will confirm what we already believe and to avoid data that will
contradict our preexisting views
Anchoring - CORRECT ANSWER-Using early, first received information ("anchor")
as the basis for making judgments/offers in a negotiation
Sunk Cost Bias - CORRECT ANSWER-Becoming more committed to a course of
action in which there is already substantial prior investments of time, money, or
other resources
Framing - CORRECT ANSWER-Tendency to evaluate results based on how the
problem is framed
Role of informal organizations - CORRECT ANSWER-Existence of a group life that
influences organizational outcomes
Visual Attention Experiment - CORRECT ANSWER-mind can select something to
focus on but block out other information
What the science tells us (x3) - CORRECT ANSWER-
1. We do not always have conscious, intentional control over the processes of
social perception, impression formation and judgment
2. Schema drive our perceptions
3. Mental processes about individuals and groups can operate implicitly, or
outside of conscious, attentional focus
Personality - CORRECT ANSWER-the sum total of ways in which an individual
reacts to and interacts with others
Personality traits - CORRECT ANSWER-enduring characteristics that describe an
individual's behavior
Big 5 factors of personality - CORRECT ANSWER-openness, conscientiousness,
extraversion, agreeableness, neuroticism
Perception - CORRECT ANSWER-the process of organizing and interpreting
sensory information, enabling us to recognize meaningful objects and events
perception is selective - CORRECT ANSWER-we choose what to perceive and filter
out the rest
exposure - CORRECT ANSWER-deciding to attend to one person vs another
How can perception be enhanced? - CORRECT ANSWER-
, 1. Can be enhanced through intensity of stimulus
2. Can be enhanced through frequency
Consensus - CORRECT ANSWER-the degree to which other people in the same
situation behave in the same manner
selective perception - CORRECT ANSWER-The phenomenon that people's beliefs
often guide what they pay the most attention to and how they interpret events.
halo effect - CORRECT ANSWER-the tendency to draw a general impression about
an individual on the basis of a single characteristic
contrast effect - CORRECT ANSWER-evaluation of a person's characteristics that is
affected by comparisons with other people recently encountered who rank higher
or lower on the same characteristics
example: how you do in an interview depends on the previous person
Stereotyping - CORRECT ANSWER-Judging someone on the basis of one's
perception of the group to which that person belongs
confirmation bias - CORRECT ANSWER-The tendency to seek and rely on
information that will confirm what we already believe and to avoid data that will
contradict our preexisting views
Anchoring - CORRECT ANSWER-Using early, first received information ("anchor")
as the basis for making judgments/offers in a negotiation
Sunk Cost Bias - CORRECT ANSWER-Becoming more committed to a course of
action in which there is already substantial prior investments of time, money, or
other resources
Framing - CORRECT ANSWER-Tendency to evaluate results based on how the
problem is framed
