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A nurse manager is reviewing the stages of conflict
resolution with the nursing staff. The
nurse manager should instruct the staff to expect the
stages of the conflict to occur in what
order? (Order the steps of the process by placing the
letters in the correct sequence.)
1. The conflict process is latent conflict, which involves
awareness of potential situations that can create conflict.
2. Conflict aftermath, where those involved recognize the
positive and negative
outcomes in how the situation was managed.
3. Felt conflict, where those affected become personally
involved.
4. Manifest conflict, where those involved begin to take
action
5. Perceived conflict, where those affected are discussing
the situation, but in an impersonal manner. - correct
answer>>..1. The conflict process is latent conflict, which
involves awareness of potential situations that can create
conflict.
,2. Perceived conflict, where those affected are discussing
the situation, but in an impersonal manner.
3. Felt conflict, where those affected become personally
involved.
4. Manifest conflict, where those involved begin to take
action
5. conflict aftermath, where those involved recognize the
positive and negative
outcomes in how the situation was managed.
Management - correct answer>>..Process of planning,
organizing, directing, and coordinating the work within an
organization
Leadership - correct answer>>..Ability to inspire others to
achieve a desired outcome
Authoritative leadership - correct answer>>..makes
decisions for the group
motivates by coercion
Good for crisis situations and bureaucratic settings
effective for employees with little or no formal education
Democratic leadership - correct answer>>..Includes the
group
motivates by supporting staff achievements
good when cooperation and collaboration are necessary
Laissez-faire - correct answer>>..Makes very few
decisions
, effective with professional employees
Contemporary leadership theory - correct
answer>>..supports the belief that leaders can develop
the necessary skills
Transformational leaders - correct answer>>..empowers
followers to assume responsibility for a communal vision
and personal development is a secondary outcome
Transactional leaders - correct answer>>..focus on
immediate problems, maintaining status Quo and using
rewards to motivate followers
Emotional intelligence - correct answer>>..ability of an
individual to perceive and manage the emotions of self
and others
5 management functions - correct answer>>..Planning
Organizing
staffing
directing
Controlling
clinical reasoning - correct answer>>..mental process
used when analyzing the elements of a clinical situation
and using analysis to make a decision
prioritization - correct answer>>..Systemic before local
Acute before chronic