Page | 1
mgmt 3000 exam 1 Questions and Answers
(Expert Solutions)
Q: today's effective managers, 🗹🗹: do more with less
engage employee's hearts, minds, and energy
see change as natural
inspire vision and cultural values that allow people to create a collaborative and
productive workplace
Q: management, 🗹🗹: attainment of organizational goals in an effective and efficient
manner through the planning, organizing, leading, and controlling of organizational
resources
Q: Peter Drucker, 🗹🗹: "father" of business management
organizations should put people and ethics first
"management is about human beings. its task is to make people capable of joint
performance to make their strengths effective and their weaknesses irrelevant"
Q: rapid environmental shifts, 🗹🗹: technology
move towards a knowledge/info-based economy
global market forces
growing threat of cybercrime
shifting expectations by employees and customers
, Page | 2
Q: functions of a manager, 🗹🗹: plan
organize
lead
control
Q: organization, 🗹🗹: social entity that is goal-directed and deliberately structured
Q: organizational effectiveness, 🗹🗹: degree to which an organization achieves a
stated goal
Q: organizational efficiency, 🗹🗹: the amount of resources used to achieve an
organizational goal
Q: high performance, 🗹🗹: attainment of organizational goals by using resources in
an efficient and effective manner
Q: types of management skills, 🗹🗹: technical
human
conceptual
Q: technical skills, 🗹🗹: what you do / why you got hired
lower level management
Q: human skills, 🗹🗹: interpersonal skills
always needed
Q: conceptual skills, 🗹🗹: ability to see the big picture
top level management
, Page | 3
Q: lower level management, 🗹🗹: responsible for production of goods/service
Q: middle level management, 🗹🗹: responsible for business units and major
departments
Q: top level management, 🗹🗹: responsible for the entire organization
Q: general managers, 🗹🗹: responsible for several departments that perform
different functions
Q: functional managers, 🗹🗹: responsible for departments that perform a single task
Q: project managers, 🗹🗹: responsible for temporary work projects involving people
from different functions/levels
Q: line managers, 🗹🗹: responsible for departments that perform a core function of
the organization
Q: staff managers, 🗹🗹: responsible for departments that support the organization's
line departments with specialized advisory or support functions
Q: manager activities, 🗹🗹: adventures in multitasking
life on speed dial
Q: time management, 🗹🗹: using techniques that enable you to get more done in less
time and with better results, be more relaxed, and have more time to enjoy your work
and your life
Q: managing in nonprofits, 🗹🗹: generating social impact rather than profits is what
makes nonprofits different from other businesses
success measured through intangibles
mgmt 3000 exam 1 Questions and Answers
(Expert Solutions)
Q: today's effective managers, 🗹🗹: do more with less
engage employee's hearts, minds, and energy
see change as natural
inspire vision and cultural values that allow people to create a collaborative and
productive workplace
Q: management, 🗹🗹: attainment of organizational goals in an effective and efficient
manner through the planning, organizing, leading, and controlling of organizational
resources
Q: Peter Drucker, 🗹🗹: "father" of business management
organizations should put people and ethics first
"management is about human beings. its task is to make people capable of joint
performance to make their strengths effective and their weaknesses irrelevant"
Q: rapid environmental shifts, 🗹🗹: technology
move towards a knowledge/info-based economy
global market forces
growing threat of cybercrime
shifting expectations by employees and customers
, Page | 2
Q: functions of a manager, 🗹🗹: plan
organize
lead
control
Q: organization, 🗹🗹: social entity that is goal-directed and deliberately structured
Q: organizational effectiveness, 🗹🗹: degree to which an organization achieves a
stated goal
Q: organizational efficiency, 🗹🗹: the amount of resources used to achieve an
organizational goal
Q: high performance, 🗹🗹: attainment of organizational goals by using resources in
an efficient and effective manner
Q: types of management skills, 🗹🗹: technical
human
conceptual
Q: technical skills, 🗹🗹: what you do / why you got hired
lower level management
Q: human skills, 🗹🗹: interpersonal skills
always needed
Q: conceptual skills, 🗹🗹: ability to see the big picture
top level management
, Page | 3
Q: lower level management, 🗹🗹: responsible for production of goods/service
Q: middle level management, 🗹🗹: responsible for business units and major
departments
Q: top level management, 🗹🗹: responsible for the entire organization
Q: general managers, 🗹🗹: responsible for several departments that perform
different functions
Q: functional managers, 🗹🗹: responsible for departments that perform a single task
Q: project managers, 🗹🗹: responsible for temporary work projects involving people
from different functions/levels
Q: line managers, 🗹🗹: responsible for departments that perform a core function of
the organization
Q: staff managers, 🗹🗹: responsible for departments that support the organization's
line departments with specialized advisory or support functions
Q: manager activities, 🗹🗹: adventures in multitasking
life on speed dial
Q: time management, 🗹🗹: using techniques that enable you to get more done in less
time and with better results, be more relaxed, and have more time to enjoy your work
and your life
Q: managing in nonprofits, 🗹🗹: generating social impact rather than profits is what
makes nonprofits different from other businesses
success measured through intangibles
