complete solutions already passed
The purpose of ITS in Business is to support the achievement of the organizations' strategic,
tactical, and operational goals. - correct answer ✔✔Purpose of Information Systems
Computer hardware, software, data. Data management technology. - correct answer ✔✔What
is Information Technology?
- set of interrelated components.
- collects, process, store and distribute info.
- support decision making, coordinating, and control.
- IS = IT + Procedures + People - correct answer ✔✔What is an information system?
- data = raw facts
- info is data shaped into meaningful form. - correct answer ✔✔Info vs. Data
- Computers and software are technical foundation and tools - correct answer
✔✔Computer/Computer Program vs. Information system
- Input: Captures raw data from an organization / external enviornment
- processing: coverts raw data into a meaningful form
- output: transfers processed info to people or activities that use it
- feedback: output is returned into appropriate members of the organization to help evaluate or
correct input stage - correct answer ✔✔Activities of an Information System
,an organization or economic system where goods and services are exchanged for one another
or for $$$
- partners: have some ownership in company & liable for each other
- corporations: responsible for paying taxes & dividends
- investors: buy ownership as stocks and bonds - correct answer ✔✔what is a business?
- product, goods, services
- customers
- management & ops
- investment and sustainability
- profit & return - correct answer ✔✔key components of a business
techical definition: formal structure that processes resources from the enviornment to produce
outputs, a formal legal entity with internal rules & procedures - correct answer ✔✔what is an
organization
use hierarchial structure, seperation of business functions, goals, management, etc. - correct
answer ✔✔components & characteristics of an organization
- senior management
- middle management: scientists and knowledge workers
- ops management: production and service workers, data workers - correct answer ✔✔levels in
an organization
precise rules, procedures, and practicies developed to cope with virtually all expected situations
- correct answer ✔✔Routines & Acitivites
, collections of routines - correct answer ✔✔business process
collection of business processes - correct answer ✔✔business organization
encompasses a set of assumptions that define goal and product
- what products the org should produce
- how and where it produced
- from whom produced
infleunced by:
- management, work force, competition - correct answer ✔✔Organization Culture:
info systems become bound up in politics b/c they influence access to a key resource
information.
- info systems potentially change an org's structure, culture, politics
- info technology controls innovation
- info tech flattens organizations: pushes decision making to lower levels, fewer managers,
authority relies on knowledge rather than competence - correct answer ✔✔orgnizational
resistance to change
hierarchy, control, large org - correct answer ✔✔authoritative management style
pushing the decision making down, you don't have an authoritative figure making every
decision (flattened organizations) - correct answer ✔✔collaborative management style
Chief Information Officer - head of IT/ITS of orgs - correct answer ✔✔CIO
sets of activities, routines, steps