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ENG1504 Assignment 2 (COMPLETE ANSWERS) Semester 2 2025 - DUE September 2025

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INVESTIGATIVE REPORT The purpose of this question is to establish whether you know how to write an investigative report. This requires you to do the necessary preparatory reading so that you can answer the question adequately. GUIDELINES 1. It is important that you read Study Units 1 and 3 in the Study Guide. You may also consult recommended books and related additional resources to establish a sound understanding of how to write an investigative report, using the appropriate content, structure, language, and style. Use your resources meaningfully to create your response. Do not plagiarise. 2. Ensure that the information in the different sections of the report is presented in a logical and coherent sequence. Provide important and specific details that are readily accessible at any given time when the report is read. 3. Edit and proofread the report before submission. You should ensure that the report reflects originality and resourcefulness in providing relevant information that is complete and concise. BACKGROUND SEMESTER 02 ASSIGNMENT 02 NB: THIS ASSIGNMENT CONTAINS ONE COMPULSORY QUESTION 30 Soshangana township is situated in the rural areas of Bakwena Municipality. Since the dawn of democracy, the community has faced several challenges related to poor service delivery such as lack of water, and unmaintained streets. Despite several attempts to engage the Ward Councillor and Municipal Manager by the Civic Organisation members, there has not been significant changes to improve service delivery in the township. The scarcity of water led to many households procuring water from nearby villages which led them to be cash strapped because most of the residents are unemployed while others are recipients of old age and child grants. To find a way forward on the matter, Ms Tancred, Chairperson of the Civic Organisation, has requested you to investigate the possible ways to get adequate supply of water in the township. The report, including recommendations should be submitted to the Chairperson of the Civic Organisation by 30 November 2025. INSTRUCTIONS Write an investigative report in which you investigate the possible ways to get adequate water supply in the township. The report, including recommendations should be submitted to the Chairperson of the Civic Organisation by 30 November 2025. Your report should be about 1-3 pages in length. Use the following headings and sub-headings: TITLE Information to be included in the title should relate to what the investigation is about, where it is taking place and why it is to be conducted. 1. TERMS OF REFERENCE The following information should be included: date on which you were commissioned to conduct the investigation, the name and position of the person who commissioned you, your name and your position, the essence of the report, and date for the submission of the report and recommendations. 2. PROCEDURES Identify at least four (4) methods/steps/procedures followed to collect information from various sources. It is imperative that each method/step/procedure is numbered and mentions the purpose. 2.1 2.2 2.3 2.4 ENG1504/101/3/2025 31 3. FINDINGS Present the factual information found during the investigation under each method/step/procedure used above to collect information. This means four (4) findings are expected as per your procedures identified above. 3.1 3.2 3.3 3.4 4. CONCLUSIONS Comment, analyse and interpret the factual information (findings) above. Do not provide more than three (3) conclusions. 4.1 4.2 4.3 5. RECOMMENDATIONS Provide possible options or actions in relation to the purpose of the investigation. Do not instruct but make suggestions that you think can be followed to resolve the issue. Do not provide more than three (3) recommendations. 5.1 5.2 5.3 COMPILER’S DETAILS This is the ending of your investigative report. Provide your signature, title, name and surname followed by your position in the organisation. Finally, write the date.

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ENG1504 Assignment 2
(COMPLETE ANSWERS)
Semester 2 2025 - DUE
September 2025

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, INVESTIGATIVE REPORT: INVESTIGATION INTO POSSIBLE WAYS TO ENSURE
ADEQUATE WATER SUPPLY IN SOSHANGANA TOWNSHIP, BAKWENA
MUNICIPALITY
1. TERMS OF REFERENCE
This report was commissioned on 10 July 2025 by Ms. Tancred, Chairperson of the Soshangana
Civic Organisation. The investigator, [Your Name/Investigator], was tasked with investigating
possible ways to secure an adequate and sustainable water supply for the residents of Soshangana
township. The findings, conclusions, and recommendations are to be submitted to the
Chairperson of the Civic Organisation by 30 November 2025.
2. PROCEDURES
The following methods were employed to gather comprehensive information relevant to the
water supply challenges in Soshangana township:
2.1 Community Consultations and Surveys
Purpose: To ascertain the direct impact of water scarcity on households, understand residents'
current coping mechanisms, gauge their priorities, and collect anecdotal evidence regarding past
engagements with municipal authorities. This involved conducting interviews with key Civic
Organisation members and distributing a short survey to a representative sample of households
within the township.
2.2 Review of Bakwena Municipality Records and Communications
Purpose: To examine official documentation related to water infrastructure projects, budget
allocations for Soshangana, maintenance schedules, and records of communication between the
Civic Organisation and municipal officials (Ward Councillor, Municipal Manager). This aimed
to understand the historical context of service delivery failures and identify any planned or
abandoned water initiatives.
2.3 On-site Infrastructure Assessment
Purpose: To conduct a physical inspection of existing water infrastructure (e.g., boreholes,
pipelines, communal standpipes, reservoirs, if any) within Soshangana township. This procedure
aimed to assess the current condition of facilities, identify potential points of failure, and observe
the practical challenges of water distribution and access.
2.4 Consultation with Water Resource Management Experts
Purpose: To obtain professional insights and technical feasibility assessments for various water
supply solutions suitable for a rural township. This involved discussions with civil engineers
specializing in water infrastructure and hydrologists to explore options such as new borehole
drilling, pipeline extensions from alternative sources, rainwater harvesting systems, and water
purification technologies.
3. FINDINGS

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